Ladder Technologies

2.5 · 57 reviews
Write a review
L
Laura Narum
Reviews 1
2020-09-18 11:40

This is by far the WORST UPS store I've been to, a...

This is by far the WORST UPS store I've been to, and I've been to them all over the world. Every employee has an attitude, they don't actually so anything the website says and every time I've gone in I've walked back our because they have been so piss poor with their attitude it's easier to drive 15...

Read full review

J
Joseph Gsell
Reviews 1
2020-08-23 18:11

NOT the best UPS Store...

NOT the best UPS Store...
One guy is good
The other, not so good.
Definitely need more training. Or he's just a little socially odd. Nice enough guy.

There's usually piles of returned cable boxes or something to be sorted and put away on the back shelf.

Stark contrast to Orangevale UPS. Tha...

Read full review

K
Kinjal Patel
Reviews 1
2020-08-17 16:34

I love this store. I had to make copies and fax, b...

I love this store. I had to make copies and fax, but the store had just closed. The employee saw me and opened the door and helped me get my errands done. I really appreciate the extra effort and the awesome customer service I received. Thank you for making my day.

Read full review

N
Nj Scho
Reviews 1
2020-08-09 17:28

I took a cpap in to have packed and shipped on Fri...

I took a cpap in to have packed and shipped on Friday morning, I was assured it would be delivered at its destination in AZ in Tuesday. I tried to track it on line and found a lable had been printed on Friday but had not been entered into the system by Tuesday morning. I went into the store to hav...

Read full review

N
Nicolai Laquaglia
Reviews 1
2020-07-28 13:34

The worst customer service I have had anywhere. Th...

The worst customer service I have had anywhere. They charged me $2 to forward them an email of shipping information. I understand we all need to make money, but some that is just greedy. Help your customers and make more money when they return.

Read full review

C
Chris Shanti Landon
Reviews 1
2020-06-16 15:15

I ve actually had good experiences when the place ...

I ve actually had good experiences when the place is open...but two times in the last six months I ve showed up during normal business hours (today is Saturday and I showed up at 2:30 pm...says they are open till 5 pm) and they were closed. It s super odd that they don t have a sign posted or anythi...

Read full review

N
Namneet Gill
Reviews 1
2020-06-13 12:46

I have been to this place quite a few times to not...

I have been to this place quite a few times to notarize documents and ship packages and every single time I have felt like the owner and his family at the counter were disrespectful towards me and my family.They did not greet us and seemed very annoyed by our presence , made sarcastic comments and a...

Read full review

L
Lindsay Wagner
Reviews 1
2020-06-02 21:15

I love this place! The owner is super friendly an...

I love this place! The owner is super friendly and it seems like they are super efficient trying to get people in and out. I go there every time my printer is out of ink, need to send back a package to Amazon or really do anything in the shipping arena. I really can't say it enough, I love the UP...

Read full review

M
Michelle Clifford
Reviews 1
2020-05-23 16:58

Kern, the owner I believe, is super accommodating....

Kern, the owner I believe, is super accommodating. Even when UPS corporate customer service can't help, he can!!! I would not recommend using the corporate website to make a print order at this time; instead, talking to the store staff directly is more efficient. Their email is theupsstorelincoln@gm...

Read full review

D
Donna Thomas
Reviews 1
2020-05-22 10:19

This store did an absolutely AWESOME job of packin...

This store did an absolutely AWESOME job of packing and shipping 10 very old, precious crystal water glasses, which had to travel 2,000 miles to Wisconsin. All arrived in perfect condition. We can't say enough about the care given these family heirlooms. These guys are total professionals. THANK...

Read full review

J
Jigar - Ami Shah
Reviews 1
2020-05-11 21:36

I had to print 100, 20 page color presentations th...

I had to print 100, 20 page color presentations that had to be bound and I needed them in one day. These guys did a MARVELOUS job, the color was brilliant and the job was completed on time. I will take all my print jobs to this store from now on. Thanks for all the hard work, SUPERB customer service...

Read full review

T
The Liberation Diva
Reviews 1
2020-04-27 20:11

This place is great. I always get great service in...

This place is great. I always get great service in a quick way. I'm so grateful for this store being in Lincoln. Thank you UPS. I know it's hard in today's climate, but you are a lifesaver. And thank you for taking Amazon returns!

Read full review

M
Matthew Mamaril
Reviews 1
2020-04-23 18:13

The store is a better place with Julian Mac workin...

The store is a better place with Julian Mac working here. This gentleman went above and beyond when he had no reason to. I would like His corporate to recognize his effort as a valuable employee. Not saying he ll go out of his way for everybody but he went out of his way for this stranger. Keep up ...

Read full review

J
Jay P
Reviews 1
2020-03-20 10:16

Amazing store, I had gone to 3 different stores to...

Amazing store, I had gone to 3 different stores to ship my medical equipment and all other stores couldn't do it. Here they took one look and said "yes we can do that." They were very helpful and accommodating. They packed and shipped my expensive equipment and it arrived at its destination in pe...

Read full review

S
stanczak chris
Reviews 1
2020-03-16 04:48

Do not trust this store! They stole from me and th...

Do not trust this store! They stole from me and the owner would not refund my money or take accountability. After reading other reviews, this looks like this store has a consistent problem with theft and loss. Do not go this store and the owner makes up his own prices and does not charge people fair...

Read full review

J
Jeremy Treinen
Reviews 1
2020-03-04 15:01

Made an appointment for a notary. Got the email co...

Made an appointment for a notary. Got the email confirmation. Went in for the appointment. Was told indifferently that the notary won't be there for 2 more hours and their store "doesn't do notary appointments." What I guess they meant was you can make an appointment if you want but they won't honor...

Read full review

K
Krissy L
Reviews 1
2020-02-27 05:08

Terrible customer service! First time older man re...

Terrible customer service! First time older man repeatedly shouts to his possible wife, to check my ID for pick-up in a rather paranoid manor. When it was already checked!! A sane person would have walked up to her & quietly asked. Was ready to tell him he sounded stupid. At the Roseville UPS store ...

Read full review

A
Apple Pliskin
Reviews 1
2020-02-17 06:42

Horrible service. The elder man working the counte...

Horrible service. The elder man working the counter told me to put my items on the scale. Before I could even do that he says "Look could you just back up??" Ummm... OK. I wasn't even at the counter yet. So I look for a marker, don't see any, ask him where to stand, and he replies with "on the marke...

Read full review

L
L Stanczak
Reviews 1
2020-02-13 18:47

Do not go to this store! The owner is an absolute ...

Do not go to this store! The owner is an absolute thief an he stole my items and told me he was going to package my items and he never did. He is an absolute criminal and is stealing from people in this community. I had to open an investigation into him and he will not give me back the items that he...

Read full review

D
David Golden
Reviews 1
2020-02-12 21:26

No employee at opening time. 17 minutes late and s...

No employee at opening time. 17 minutes late and still waiting for an employee to arrive to open the store. Four clients sitting next to me. Also if you have a mailbox there you can't access it if the store is not open. Unnaceptable business practice.

Update: 11/25/19

Returned Amazon purchases...

Read full review

M
Madison Murphy
Reviews 1
2020-02-02 20:42

I have been in the store 2 times, and during the f...

I have been in the store 2 times, and during the first visit they charged me $50 to ship a bag of dog treats and a bag of coffee grounds in a small box to Idaho. The second time, they charged me $10 to send a single pair of flip flops in a Manila envelope to Idaho, and upon the envelope arriving in ...

Read full review

H
Heather Michaels
Reviews 1
2020-01-23 18:07

This is a GREAT store. The employees are always fr...

This is a GREAT store. The employees are always friendly and helpful. I don't understand the negative reviews. The staff is terrific and so is the owner. I look forward to going there when I have to return an Amazon purchase. I know I'll be treated well.

Read full review

E
Erik Navarro
Reviews 1
2020-01-14 03:53

The people are helpful and very good at packaging,...

The people are helpful and very good at packaging, but this place is expensive ! I was going to ship a laptop from this store to San Francisco and the total cost would have been $35, I ended up taking it to the Fedex location down the highway on Lonetree and shipped it for $11.

Read full review

S
Samantha J.
Reviews 1
2020-01-13 11:51

Went in for stamps a few days ago. The young lady ...

Went in for stamps a few days ago. The young lady told us they were out of out stamps which was fine but she did not even apologize! We drove a couple miles and waited in line only to be treated like that. In my business, when i run out of something, i always apologize for the inconvenience and i tr...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn