KPN Mobile Groningen

Years have been a customer !!! almost no longer ha...

Years have been a customer !!! almost no longer happy

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Very good serve

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Great help.

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Always very helpful, TOP.

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Top service

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Helped very well.

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Good thing

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Nice shop, too bad that they only have popular bra...

Nice shop, too bad that they only have popular brands and therefore miss a chance with oneplus7 among others

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Friendly staff. Knowledgeable and always trying to...

Friendly staff. Knowledgeable and always trying to help you in the best possible way.

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Helped well

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Well helped

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You can go there for all your business and private...

You can go there for all your business and private questions about KPN services!

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Nice store. Good service but often a long wait bef...

Nice store. Good service but often a long wait before being helped.

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Top service and friendly people

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We were well helped by one of the employees, it wa...

We were well helped by one of the employees, it was worth the wait, because it can get very busy. TOP

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Good repair service and extensive range.

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Getting the wrong cable takes me an extra hour and...

Getting the wrong cable takes me an extra hour and 60 km. So if you come for the second time, they help a lady with two people. So you can wait. Now it turns out to be a normal telephone cable. Have meters at home. So not happy today.

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Visited twice for a problem and helped twice.

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Neatly and quickly helped with the purchase of a n...

Neatly and quickly helped with the purchase of a new telephone

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They don't even have digitenne in stock ... which ...

They don't even have digitenne in stock ... which is bad .. super XL STORE

for me really a XS (extra small) assortment

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Friendly helpful store staff, who really take the ...

Friendly helpful store staff, who really take the time for you to sort things out. People who have to wait as a result are offered coffee, tea or chocolate milk. If you have to wait, you can take a seat in chairs or on a couch in a created 'living room'.

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Badly helped? What is called .... not helped at al...

Badly helped? What is called .... not helped at all.
One walks away and does not return. I left after 15 minutes of waiting. Guess where I went then .......

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Great service, friendly

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Friendly staff

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They really helped me out with unjustified costs a...

They really helped me out with unjustified costs abroad. Customer service by phone could not help me after 5 calls. Here it is

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Good staff, good atmosphere, but that is what you ...

Good staff, good atmosphere, but that is what you get when you have been a customer for 10 years.

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Good service and pleasant people.

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Very few choices

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After having made an online appointment I was help...

After having made an online appointment I was helped quickly and adequately.

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It is a pity that there is only 1 store in the ent...

It is a pity that there is only 1 store in the entire province of Groningen

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Very well helped better than over the phone.

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Good advice and helped satisfied

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Perfect

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Good help with a problem with the phone that I unf...

Good help with a problem with the phone that I unfortunately could not resolve myself.

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Don't want to sell a single phone. To a kpn custom...

Don't want to sell a single phone. To a kpn customer

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I have been helped very well. My phone had problem...

I have been helped very well. My phone had problems and was sent

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Excellent service by friendly staff.

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An asterisk was a mistake. Furthermore, excellent ...

An asterisk was a mistake. Furthermore, excellent treatment

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Very helpful

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The service is great, but the waiting times are ve...

The service is great, but the waiting times are very long. I usually have to wait a long time
I had now made an online appointment and it still took t 35 minutes and it was overlooked that I had "priority".

But once it is my turn I have no complaints.

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Were served quickly and neatly

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Friendly employees. But too long waiting times for...

Friendly employees. But too long waiting times for an entrepreneur

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Good and nice waiting area

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very bad store totally not think along with the cu...

very bad store totally not think along with the customer !! Just want to sell subscriptions!
Our ADSL modem was defective, this is still an analog service from kpn, but very important for us because we require multiple counting numbers. We got the answer: then you just have to look at the Makro may...

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Well and quickly helped only ridiculous that you h...

Well and quickly helped only ridiculous that you have to wait outside there was only 1 person who helped so it will not work

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Helped well. Clear explanation. And left satisfied

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Good service

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Friendly staff. We have been well helped out. Ever...

Friendly staff. We have been well helped out. Everything neatly transferred to the new phone

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It was very quiet here on Thursday evening and I w...

It was very quiet here on Thursday evening and I was helped quickly and well.

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During a busy moment the two of them in the case t...

During a busy moment the two of them in the case to help .. where 1 person has been more than an hour with a customer .... Because of this almost an hour waiting for a plug to exchange ...

Furthermore, customer friendly!

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I am super helped by my employees with questions a...

I am super helped by my employees with questions about my subscription with number portability!

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You are well helped and friendly staff and knowled...

You are well helped and friendly staff and knowledgeable.

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Great help and it was my turn immediately.

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Fantastic help this afternoon with a hard reset of...

Fantastic help this afternoon with a hard reset of my new phone.

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You will be helped well here.

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Very pleasantly helped. Too bad I don't have to go...

Very pleasantly helped. Too bad I don't have to go there very often

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Very clear and friendly staff.

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This is special for Sylvia. Fantastic how you help...

This is special for Sylvia. Fantastic how you helped us with our new phone. Great service and we definitely recommend it.

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Excellent Kpnshop, easily accessible and expert se...

Excellent Kpnshop, easily accessible and expert sellers

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Great help good explanation, know what they are ta...

Great help good explanation, know what they are talking about.

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Long wait until it was our turn, but once we were ...

Long wait until it was our turn, but once we were helped a friendly service! And we got a Tony Chocolonely bar!

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Got good info and helped well

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Keep appointments

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Goed geholpen ik had iets met mijn telefoon.

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Beautiful store. Great help, but almost an hour to...

Beautiful store. Great help, but almost an hour to wait.

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For good information about subscribers

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Very nice help, by nice nice lady.

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2 counters open. Helped well.

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I was kindly helped but the whole covid throws a s...

I was kindly helped but the whole covid throws a spanner in the works. I cannot call etc. abroad. I wanted to have that fixed, but the employees are not allowed to touch my phone. Instructions received, followed up, result nope

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Before

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Have time for you and advise you well

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Expert employees.

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Good . Friendly staff and good service

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We are used to good service at this kpn store. Sti...

We are used to good service at this kpn store. Still, it didn't go so well this time.
I had returned a connection set that I did not need afterwards. A TV receiver would be arranged for me. I didn't have to do anything the charming young lady assured me. She even checked our mobile subscriptions we...

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