Kendall Honda

4.6 · 942 reviews
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Rick Ormonde
Reviews 1
2020-10-28 18:07

Bought a 2015 accord coupe V6 last weekend. This m...

Bought a 2015 accord coupe V6 last weekend. This makes the 4th purchase for my wife at kendall. When we told them that they were very quick to remind us that That did not matter, Kendal chevy was independent of Kendal Honda. Wow. Overall I was not that happy. The dealership was hardly willing to ne...

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Jenny Buckley
Reviews 1
2020-10-27 04:14

I took my 2013 Fit in to be serviced due to a reca...

I took my 2013 Fit in to be serviced due to a recall notice. Norma assisted me and she was incredible...friendly but not overly chatty, knowledgeable, and helped me unload my bike! Everyone was friendly and helpful Another very good experience at Kendall Honda in Eugene.

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larry larson
Reviews 1
2020-10-26 17:09

I recently had our Honda serviced at Kendall Honda...

I recently had our Honda serviced at Kendall Honda as I have for several years, A small problem occurred when it was on the rack, ,but with no understanding of what exactly happened to damage my car, Mindy took charged and saw to it that the problem was solved to my SATISFACTION! I will continue usi...

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Ed Osworth
Reviews 1
2020-10-26 16:09

Had an excellent experience all around at Kendall....

Had an excellent experience all around at Kendall. Was looking to lease a new car to replace my old Nissan lease and called many dealers. Was not impressed at all till I connected with Isaiah Boles at Kendall. This man knew his products inside and out. He also was determined to get me into a great l...

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Whitney Lee
Reviews 1
2020-10-26 03:31

I have been a long time customer of Kendall Honda ...

I have been a long time customer of Kendall Honda and these last several years their prices have ridiculously skyrocketed (at least twice as much as any other competitors) and their business ethics have plummeted. I have learned not to trust their recommended repairs quite sometime ago. Today they j...

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Randall Hartwell
Reviews 1
2020-10-25 11:57

Gave me what I wanted done free of charge. H

Gave me what I wanted done free of charge. H
ave
Me the inform and peace of mind I was after just like I had bought the car from them and was still under warranty. Professional and honest. This is where I take my car now.

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Richard Koch
Reviews 1
2020-10-23 18:37

Great and very efficient service. I drove in for a...

Great and very efficient service. I drove in for an 8:45 am oil change, tire rotation, etc., and was met at my car by the service representative. I ate biscuits and gravy in an attached restaurant and had my car back in less than an hour. The inside was cleaned of dust, and I was given a ticket for ...

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Rosario Fuller
Reviews 1
2020-10-23 17:02

My mom brought in her crv and really liked how dil...

My mom brought in her crv and really liked how diligent everyone in the service department was. We both appreciated that they took their time to explain things we didn't quite understand and let us have the option to go elsewhere for other repairs.

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Samantha Aguilar
Reviews 1
2020-10-20 21:40

We shopped a few dealerships over this week and fi...

We shopped a few dealerships over this week and finally made our way to Kendall Honda, from the moment we stepped on site we were treated with much respect. We were able to browse at our own pace. Was never once pressured into any car or deal. We had our 4 year old son with us and there was play are...

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Margaret Robertson
Reviews 1
2020-10-20 07:22

(Lube-Oil-Filter)

(Lube-Oil-Filter)
Service writer said wait time would be 45 min. but I actually waited 80 min.
Service writer said that tire rotation would be included, but tire rotation wasn't actually done, so now I need to go to a separate shop for that.
Printout showed that new wiper blades were needed, but ...

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Stacey E. Bowman
Reviews 1
2020-10-18 16:26

I have to say Tricia Toner is a jewel. She was so ...

I have to say Tricia Toner is a jewel. She was so helpful answering my questions and if she didn t know the answer she went and found one and let me know. The Kendall Honda employees are friendly and helpful. Thank you Tricia Toner

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Helenita Zygowicz
Reviews 1
2020-10-18 15:49

Elizabeth Yoo Lim is excellent in assisting us in ...

Elizabeth Yoo Lim is excellent in assisting us in purchasing a Honda Fit for a relative who is a newly hired nurse in the US. She made us understand well about the deal for someone who has no credit history in the country which we greatly appreciate. She did everything to help us. If she s the only...

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Rich & Ruth Ann Sims
Reviews 1
2020-10-18 00:35

Honda CRV battery would not start the vehicle. Ba...

Honda CRV battery would not start the vehicle. Battery seemed to be dead. Jump started the vehicle on Friday night. Kendall Honda checked the battery on Saturday and evaluated the charging system on Saturday.
All appears to be fine. Thanks for working my vehicle into the Saturday schedule.

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Mary Fenner
Reviews 1
2020-10-17 07:21

My recent purchase of a 2018 Honda Civic EX is our...

My recent purchase of a 2018 Honda Civic EX is our 5th Honda purchased at Kendall. We are not only pleased with the Honda quality of engineering but also Kendall s excellent service department. Honda s are reliable, fuel efficient & loaded with safety features. The interiors use quality fabric & up ...

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Emma Erickson
Reviews 1
2020-10-16 18:58

Elizabeth is amazing! She got me in and out in und...

Elizabeth is amazing! She got me in and out in under 2 hours, was honest about what I could get within the budget I wanted to stay in and was wonderful to work with! If I ever need another Honda she will be the one I go to! I am so grateful to her and Jason for getting me into my 2018 Honda Civic!

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Sylvia Pishioneri
Reviews 1
2020-10-16 06:39

Love this car! My husband and I were looking for ...

Love this car! My husband and I were looking for a new car to replace our faithful old Honda Civic- we are older , and the HRV is perfect - easy to get in and out of, plenty of leg and headroom, and very comfortable seats for longer road trips. Easy to drive, and the added safety features actually...

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Molly Bedortha
Reviews 1
2020-10-15 13:24

My Honda Pilot had a recall on the passenger side ...

My Honda Pilot had a recall on the passenger side air bag. I also decided to have general maintenance done while it was there. Great fast service and they made sure all other maintenance was up to date. Staff was very attentive kept me up to date on when SUV would be ready.

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Carrie Walkoviak
Reviews 1
2020-10-14 14:00

Nicole A., took excellent care of me when I came i...

Nicole A., took excellent care of me when I came in for an oil change and check up for my Odyssey. Everything was thoroughly discussed, I was given several payment options, and she was very helpful and kind when working with me. Thank you, I really appreciated it!

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Kristy Geer
Reviews 1
2020-10-13 09:06

We were on a family vacation when the alternator o...

We were on a family vacation when the alternator on our Odyssey went out. Although it was a Saturday afternoon and they were busy, the service team made it work out so our van could be fixed and our vacation wouldn't be delayed, and they were kind and understanding as well. We live in the Seattle ...

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XE
Reviews 1
2020-10-13 07:37

Had a very pleasant experience!

Had a very pleasant experience!
I've never felt so welcome at a car dealership. Usually I get the typical sales pressure when going into look at cars. Not here though. I feel like everyone at Kendall is there to help you get into a new vehicle. Not pressure you into one. Caitlin helped me find the ...

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Rabid Rabbit
Reviews 1
2020-10-11 20:12

When all the lights on the dashboard came on while...

When all the lights on the dashboard came on while driving home after Christmas the service department got me in the next day. Amanda was professional, easy to get along with and got the job done. I bought my Pilot from Kendall Honda and when I purchase another vehicle it will be from Kendall.

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Michele Smith
Reviews 1
2020-10-10 22:23

Buyer beware of extended warranties...purchased my...

Buyer beware of extended warranties...purchased my vehicle 1 year ago and salesman pushed a "bumper to bumper" extended warranty on us throwing out prices on items that may go out in future. Exactly 1 year later, a component in my engine goes out and apparently isn't covered??? My husband called ye...

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Renee Borello
Reviews 1
2020-10-10 06:10

I have been a customer at Kendall Honda for over 1...

I have been a customer at Kendall Honda for over 10 years. The service department is amazing! Everyone is always so polite and helpful. This week I had the pleasure of being assisted by Meghan Burrows and she was wonderful! She kept me updated and was so enjoyable to work with. I also was assisted b...

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Andrea Leber
Reviews 1
2020-10-08 18:12

I bought a Lexus ct 200h about a month ago, everyo...

I bought a Lexus ct 200h about a month ago, everyone loves the car! We have taken it from Eugene to Portland, as well as Eugene to San Jose, CA and the car met all of my expectations. I m happy with the car, the warranty through the dealership, the financing process, and the Kendall sales rep I work...

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amarie Meink
Reviews 1
2020-10-08 05:14

I love taking my car to kendall Honda for its main...

I love taking my car to kendall Honda for its maintenance. Its not too expensive and they are thorough. They wont do anything other than what is already scheduled unless they call you first. plus you get a free car wash. I have noticed the last two times i was in there the cleanup was not all that g...

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Kayla Von-stein
Reviews 1
2020-10-07 05:12

I bought my very first car yesterday here, and it ...

I bought my very first car yesterday here, and it was the best possible experience I could have ever asked for. Court Broughton really did an awesome job helping me out and hooked me up with a new, reliable vehicle. I would recommend anyone come here to get a really sweet ride and have wonderful ser...

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Zach Johnston
Reviews 1
2020-10-07 04:54

My family purchased a used Acura from the Honda lo...

My family purchased a used Acura from the Honda lot last week and had a very good experience. Court Broughton made the transaction very easy; we would recommend dealing with him to all of our friends. Thanks for making the experience so easy, my mom loves her new car!!

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Kayla Running
Reviews 1
2020-10-06 01:59

Had a great experience with my recent purchase fro...

Had a great experience with my recent purchase from Kendall Honda, Kris Evans did a great job helping me get exactly what I wanted for my trade in and new car. There was a minor issue in my new car and as soon as I notified Kris he was on top of it and did whatever he could to make sure it was fi...

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Elizabeth
Reviews 1
2020-10-05 22:02

Everyone at Kendall Honda was amazing. It was firs...

Everyone at Kendall Honda was amazing. It was first time bringing my car in and I feel both Mandy and Craig went above and beyond in many ways.
I am very grateful for the outstanding customer service and warmth. I didn't feel like I was just a number. The specialized attention was very impressive. ...

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Sharon Saffas
Reviews 1
2020-10-05 14:25

I had a wonderful experience at Kendall Honda. I ...

I had a wonderful experience at Kendall Honda. I was looking at the showroom cars and was approached and asked if I needed help. I was quickly paired up with Paul. He discussed features of the vehicles I was interested in and made a recommendation of the HR-V based on my interests. I wanted to le...

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William Dever
Reviews 1
2020-10-04 06:37

We came in after talking shortly with Justin lang....

We came in after talking shortly with Justin lang.
Justin met us as we came into the building,we talked about the car my wife was interested in. I basically th old Justin to tell me the best he could give us on our trade in and the best he could do on the accord we wanted. He had us sit in his offi...

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Carol Johnson
Reviews 1
2020-10-03 19:49

Isaiah Walker and Tammy Reynolds were the best! I ...

Isaiah Walker and Tammy Reynolds were the best! I was in the middle of a road trip and not a regular customer, but treated very well. I needed my front brake rotors replaced and they had the rotors assessed and replaced. The car stops ever so smoothly now.

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Megan Rolfe
Reviews 1
2020-10-03 04:56

After several weeks of researching and going to de...

After several weeks of researching and going to dealership after dealership, Kendall was recommended to me. I looked at three cars on their lot, and was hooked on the one that I purchased, that day. My browsing/ buying experience with Kendall was much better than with other dealerships I had been to...

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shaarns
Reviews 1
2020-10-02 18:18

I had already been to Les Schwab in Junction City ...

I had already been to Les Schwab in Junction City and was treated poorly.They were going to charge me and didn't fix anything.
My low tire pressure signal came on as I drove off.The salesman was rude to me.

Then I went to Honda and Rob Holloway was so kind. He fit me in and they were so busy.
...

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Kendra Goldberg
Reviews 1
2020-10-01 15:54

Helpful and efficient service. It was a seamless t...

Helpful and efficient service. It was a seamless transition to upgrade my vehicle to one that better fit the needs of my growing family. They had exactly what I wanted in the color I wanted on the lot. Normally I hate buying cars and going to dealerships, but we really enjoyed working with Dorman an...

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Marilyn Rothbard
Reviews 1
2020-10-01 10:28

I went to Kendall Honda without an appointment for...

I went to Kendall Honda without an appointment for a problem that was intermittent. When it reoccurred, I returned to Honda (at their recommendation), where the service department greeted me promptly and resolved the problem. I am very pleased with the service I have received and will continue to ...

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Chris C
Reviews 1
2020-10-01 00:45

Appreciate the service coordinator. She was helpfu...

Appreciate the service coordinator. She was helpful and worked to meet my needs.

My Civic has a design flaw and rattles. I ve brought it in three times to have fixed. David from the shop finally fixed it. Kudos buddy! You did a great job. He listened, read the research I found on it, and came up ...

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John Simonson
Reviews 1
2020-09-28 01:23

Kendall Honda is in our opinion the best auto deal...

Kendall Honda is in our opinion the best auto dealership in our area. They have competitive pricing, first class service from the initial call for service to explaining your options , quickly servicing your car and their customer service is the best. Their entire staff are there to serve you and t...

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Becky Hoffman
Reviews 1
2020-09-27 16:02

The service guy and car driver went above and beyo...

The service guy and car driver went above and beyond to make experience enjoyable.
I also really appreciate that even though I was there for saftey recall they were checking for potential problems. I was emailed and given a copy of suggested work. Picture's of things even.
Becky

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Janet Schmidt
Reviews 1
2020-09-27 10:03

Someone ran a red light and totaled my car. I was ...

Someone ran a red light and totaled my car. I was in the middle of moving and had to deal with two insurance companies over an "accident" that was in no way my fault. My son-in-law did a bunch of research on the internet and took me to Kendall Honda after I checked a couple of other dealerships and ...

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Bob Elliott
Reviews 1
2020-09-27 02:44

Service rep, Matthew Bodine was a real professiona...

Service rep, Matthew Bodine was a real professional; knowledgeable, courteous, helpful, personal & took time to make sure the all the work I came in for was done right and to my satisfaction. I'm picky about my car & always concerned that maintenance is kept up to date and the work is done by quali...

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Yvonne Rosenberg
Reviews 1
2020-09-26 23:15

Terrible up-selling. I had exclusively used a Hond...

Terrible up-selling. I had exclusively used a Honda dealer in CA for all my CRV service and since using Kendall over the past 4 years have found that they are terrible. The service rep asked to charge me for a part they never installed. Wanted to charge me over $1000 for a starter and brake fluid ch...

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Trackjunkie Ray
Reviews 1
2020-09-25 17:02

The folks here were friendly, professional and alw...

The folks here were friendly, professional and always treated me well. The Serv dept keep me informed every step of the way to make sure I had a good understanding of what was needed and why they were performing the repair. Kudos to them!

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J.B. Hoover
Reviews 1
2020-09-25 06:48

Had problems starting our CRV. I changed the batt...

Had problems starting our CRV. I changed the battery but the problems continued. Kendall Honda accepted the car the day before my appointment. They could not duplicate the problem I was having and thoroughly tested the electrical system. They also checked my SRS light and determined, through mor...

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