I.g. Burton

4.2 · 177 reviews
igburtonchevymilford.com Write a review
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Brad Stacy Rohde
Reviews 1
2020-10-24 03:03

Hi we were traveling with our camper and our truck...

Hi we were traveling with our camper and our truck which had a component fail as we arrived at the campground road .Fortunately we limped in on sat I bought a scanner and called around for parts.By luck I spoke with Mitch B in sales who had gone way out of his way to contact other parts departments ...

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John Valenti
Reviews 1
2020-10-22 14:35

Was the most pleasant car buying experience ever!!...

Was the most pleasant car buying experience ever!! Kyle Robbins a top notch salesman very up front with everything no hidden fees and stayed late to finish the deal!! I highly recommend buying a car with I. G. BURTON everyone was very professional and very attentive to what we wanted and could affo...

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Lacey Haasen
Reviews 1
2020-10-12 07:27

Loved my 2016 Chevy Malibu up until recently. Eddi...

Loved my 2016 Chevy Malibu up until recently. Eddie Reader helped get me into this car and he was wonderful my issue has been with service. The stabilitrak and check engine light came on right before an across country trip. I called saying I wanted that looked at and everything checked to make sure...

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Karen Wilkinson
Reviews 1
2020-09-20 11:44

We had our best buying experience yet at IG Burton...

We had our best buying experience yet at IG Burton Chevy with Tom Kashner. He was personable, trustworthy and straightforward with no pressure. He listened to our wants and needs and made it happen. We appreciate the combined efforts of Dave and Ron (sales managers) as well. They are committed to cu...

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Jenn Mills
Reviews 1
2020-09-18 09:00

After a little hiccup, i have to say they truly to...

After a little hiccup, i have to say they truly took care of me. When they responded to my email within minutes from a hiccup few days prior to my purchase, they promised to take care of me. They were amazing to work with and I 110% recommend IG Burton Milford. My hubby couldn t make it to sign pape...

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Joe Coughlin
Reviews 1
2020-09-18 02:33

My experience was with your repair facility.

My experience was with your repair facility.
It took longer than originally stated but yes I was told this may be the case if, once the area was disassembled, it was noted more parts may be required. This was the case but it was the delay between the shop and the ins. carrier. All worked our exce...

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Jane Booth
Reviews 1
2020-09-16 19:24

As always, a huge shout out to our sales person, M...

As always, a huge shout out to our sales person, Mike James. Our family have bought multiple vehicles from him over the past 12 years. He always works to get us the best deal possible and remembers the smallest details about all of us. I would highly recommend IG Burton and especially Mike to anybod...

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Vaibhav Patel
Reviews 1
2020-09-16 05:39

Walked in to the Chevrolet dealership after my car...

Walked in to the Chevrolet dealership after my car service from BMW on the 25th. No receptionist Around 11 Am. I walk around for 10 minuets. All the sales people are in the office on the computer. No sense of attention on the sales floor. I m the only guy their with one Corvette on the sales floor...

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Amber Messinger
Reviews 1
2020-09-15 01:27

Mr. Bennett was so helpful with finding me a nice,...

Mr. Bennett was so helpful with finding me a nice, used car. He kept within my budget and got me into a beautiful blue Kia Forte. I will definitely come back to I.G. Burton and Mr. Bennett when it comes time for a brand new car!

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Jimmy Coates
Reviews 1
2020-09-11 20:16

I had an absolutely fantastic experience with I.G....

I had an absolutely fantastic experience with I.G. Burton Chevrolet of Milford. Hands down, the best purchase process I've ever had. From the time we walked in to test drive, to the time we drove off in our new Silverado, the Burton team was honest and friendly, and not once did we feel pressured. I...

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Cheryll McWilliams
Reviews 1
2020-08-27 10:09

The moment I entered the Dealership I was greeted ...

The moment I entered the Dealership I was greeted and directed to the waiting area for my service to begin. It was wonderful. After the service was complete I was greeted in the waiting area and escorted to my vehicle. Everyone was great.

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Mark Butler
Reviews 1
2020-08-22 07:41

They have no problem selling you a vehicle, but wh...

They have no problem selling you a vehicle, but when it comes to getting that oil change and tire rotation they said was included, they re in no hurry. Sat there for an hour and they never even moved my truck. Finally left. Terrible service

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Gabriella Dillard
Reviews 1
2020-08-15 02:55

My car still has not been repaired by the auto bod...

My car still has not been repaired by the auto body shop. After 3 months, I was told it was repaired and it was not. It is still in your possession awaiting the repair of an oversight. I have heard nothing back since yesterday. I am extremely unhappy with this service!

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Ronald E. Robinson Sr.
Reviews 1
2020-08-01 13:04

Top to bottom,whoever my wife and I had any contac...

Top to bottom,whoever my wife and I had any contact with treated us very personal and impressed us both that the Burton employees genuinely appreciated our business. We were treated like family, from the time we arrived, every minute we were there, And even answered our text and concerns after...

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Joe Murray
Reviews 1
2020-07-21 01:22

We experienced some mechanical problems leaving th...

We experienced some mechanical problems leaving the beach for Pennsylvania last Friday. We stopped in their Rehoboth location and they were booked solid so the gentleman called the Milford location and Janice agreed to squeeze us in. Janice couldn't have been more helpful and accommodating. They had...

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Joe Rosauri
Reviews 1
2020-07-19 01:08

Pretty good experience buying a used vehicle there...

Pretty good experience buying a used vehicle there I have purchased before at the Mercedes location and no problem. My salesman was great the finance guy was great and the insurance woman as well. Detail really clean the truck up nice and they filled it up. The sales manager was a little too typical...

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Dennis Sullivan
Reviews 1
2020-07-18 22:06

My transmission in my truck failed traveling from ...

My transmission in my truck failed traveling from NJ to the Outer Banks for vacation. Another local Chevy dealer refused to even scan it for codes. I showed up at Ig Burton and explained my situation. They were working on it within 15 minutes. They sent someone on a two hour round trip to pick u...

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Paul Palmer
Reviews 1
2020-07-12 17:33

Just purchased my first vehicle from IG Burton. I ...

Just purchased my first vehicle from IG Burton. I am from Elkton, MD but I went to IG because that had a vehicle that I needed for my company. Tom Kashner was my salesman. Tom, was excellent. No nonsense, was able to provide me with the vehicle I needed. at a very fair price. Would highly recommend...

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Carolyn Conklin
Reviews 1
2020-07-10 10:16

They do not tell you all the facts about the car y...

They do not tell you all the facts about the car you sre buying. Like no CD plyers in most 2019 Chevrolet vehicles.Which l feel would be z great item to point out. In fact, if l had known, i would never bought this 2019 Equinox from this savvy salesperson. In fzct, if they were any other dealer in s...

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Veronica Sivels
Reviews 1
2020-06-22 13:31

Overall this dealership is not so bad. The service...

Overall this dealership is not so bad. The service department is horrible. I've had nothing but issues with using your service department. I continue to go there for service as I like to take my vehicle where I purchase it and that's why I continue to go there, but definitely not for the services pr...

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Kenzie Thursby
Reviews 1
2020-06-14 03:37

I had an extremely unfortunate event with my 2010 ...

I had an extremely unfortunate event with my 2010 Chevy Equinox where my transmission went out. I had taken it to this location for prior service and decided to have it towed here to see what we could do. Unfortunately I needed a whole new transmission and I couldn't afford that, and it didn't make...

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Lisa Long
Reviews 1
2020-05-25 18:06

The issue with my car rendered it undriveable, and...

The issue with my car rendered it undriveable, and I notified the Service Dept as well as my Salesman of the problem. Even though it was a Sunday, my salesman picked me up, took me to the dealership and checked out a loaner car for me. First thing the next morning, I received a call from the Service...

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Jyair Battin
Reviews 1
2020-05-15 12:00

Giving them 1 star because overall the car i guess...

Giving them 1 star because overall the car i guess is a pretty decent car (kia optima 2015 ex gdi) and i had no credit but they still found a way to help me finance and get the car. i give credit when its due. Just recently got it, probably had it for a couple weeks now brakes or rotors started squ...

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Pattie Kretschmer
Reviews 1
2020-05-09 12:35

We had such a great experience with buying our 201...

We had such a great experience with buying our 2019 Silverado 1500 (review below) that we went back 3 weeks later and purchased a 2019 Malibu, Tom Kashner went above and beyond not to mention his follow up calls and texts after the purchase. Mark Ivy in finance was very helpful and took the time to...

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Amy Hall
Reviews 1
2020-05-08 05:34

We ran into a travel emergency on Memorial Day Wee...

We ran into a travel emergency on Memorial Day Weekend that we thought we were stuck in. We called the Service Department nearly a hour before closing and they graciously agreed to look at our vehicle. The Service Manager, Jeremy, was extremely nice and explained everything to us and had us on our w...

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Ro Madden
Reviews 1
2020-05-07 06:24

Super disappointed ! This dealer had a car I was ...

Super disappointed ! This dealer had a car I was interested in. I talked with one of the sales reps and got confirmation that the car was still available. I went to the GM website and got a pre approval on that vehicle. I reach out to a sales rep at the dealer and we worked out a deal. Prior to fi...

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Patricia Fisher
Reviews 1
2020-05-05 23:37

Once again I found myself in need of expert help r...

Once again I found myself in need of expert help regarding a car, and I turned to my friend Jim "Bowtie" Bennett at I. G. Burton Chevrolet in Milford, DE. Not only did Jim solve my problem satisfactorily, he found me a beautiful 2020 Trax at another dealer and had it delivered within a couple of day...

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Dave Arbaugh
Reviews 1
2020-04-28 22:44

I recently did a review after service to my truck ...

I recently did a review after service to my truck and a sit down meeting with a sales person, I feel that i may have been unfair in my review. IG BURTON has always worked with me and has tried to give me the best and most fair deal as possible. True that some of the salesman that i have worked with...

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