VERY NICE hotel & AWESOME location!!! Stayed there a couple of times and each time loved!!! Especially love that it's connected a great concert venue & conference center. Look forward to visiting or staying again in the near future and recommend checking out if you haven't already!!!
Had a great time at the Hilton! Check in and checking out was a breeze. The staff was all very polite and I love the texting feature. They text me to ask how my stay was, and if I needed anything. Best experience I've had in a very long time at hotels, and I stayed in a competitor just down the stre...
The location was nice and easy to get to. The onsite parking is easy to use. Most of the room was nice but the fridge and shower in the room were broken. My wife also had an allergic reaction to thier sheets and soap. It was an overall okay experience.
Checked in, No upgrades available and its not because they didn't have them. That was disappointing. Was supposed to stay for 2 nights, but upon check in was notified that the next day the water was going to be off for majority of the day, which was disappointing. They didn't tell me about any of t...
We had a very hard time booking. We decided to stay here because it said we could have 5 people. Now there is someone sleeping on the floor with bedding that took 3 requests and 2 hours to get. We called to see if there was a cot and they only have additional bedding.
Diamond status doesn't mean anything! Diamond and gold members are entitled to the exec lounge where all drinks (including beer and wine) are charged to the room. Breakfast in exec lounge is the same as a hampton inn or you have to pay for the normal breakfast buffet that is in the main dining. N...
So comfortable! Staff is very friendly and helpful. It's close to the convention center and downtown, so there's lots to do. Rooms are equipped with mini fridges and are very spacious. Would definitely stay here again!
First- we had to pay $15 for parking at the hotel! They didn't tell you that until you get to the hotel. Second - the bathroom toilet didn't work properly and was extremely loud when flushed and the tank wouldn't fill up. Third - the walls around the tub had mold growing on them we took pictures to ...
Stayed there Labor Day Weekend, have never stayed at a hotel that was so unprofessional. There was very loud people in the middle of the night walking the halls Very Annoying. Someone pulled the fire alarm at 1am we had to call the front desk and were told to evacuate. Waking up to the horrible ala...
Nice stay. Clean. Great location. Banquet food was less than average. Front desk and phone staff were not particularly friendly nor helpful and sometimes absent.
Nice hotel. Very suitable for conferences and conventions. Spacious with a lot of meeting rooms and abundant/clean bathrooms on the conference room floors. There's free Wi-Fi in the public area too.
Every staff member we had contact was very helpful and kind they were all willing to go above and beyond to make our stay very pleasant! That being said, the room was a little small for comparison to other rooms we have stayed in in the old market area. But the price of the room was a little cheaper...
I called to see why I am being charged for an extra day and got hung up on 3 times and called several different numbers because I can t find the hotels phone numbers direct line I haven t even received a receipt I agreed to pay $125 for 3 hrs of sleep and then got charged an extra $164 I don t know ...
Hilton Omaha was the venue for the 2017 Pink Ribbon Affair to raise money for breast cancer awareness and research. The staff did a good job with allowing and assisting early setup of the event space and serving the dinner throughout the event.
Worst stay at a Hilton I have ever had. It used to be good like 5 years ago, but now the room service was literally rotten, they lost our credit card on file, the manager had no idea what she was doing and the man who checked us in couldn't find our reservation and we paid with our points. I have ne...
Staff was amazing always willing to help make our stay even better , Rooms were clean , maintenance staff was amazing tv was going in and out came fixed right away . Then gave us 8th floor cards for snacks pop,water ect . I cant say enough good things about thr hilton . We will be coming back for ma...
The lobby is beautiful, wish I could say the same for the outdated rooms.. Gold and brown in the walls and funky looking mirrors in the rooms, no microwaves in the rooms, no free breakfast unless your an Amex gold member..the pool and the hot tub had way to much chemicals!! Burning eyes while usin...
Clean hotel, nothing really special. Big issue with the pillows though. Used two pillows and they were in such bad shape they wrapped all the way around my head. No support, woke up with terrible pain in my neck.
Quick check in. Nice, upscale hotel. We had a running toilet that was not a simple fix, so we had to mess with it every time. Housekeeping knocked too early, we were still in bed, not checking out for at least 90 min. Clean, comfortable, plenty of space. It was really loud on our floor at 230a...
There is a SKYWALK to the CHI Health Center which is fantastic. Needs more fast food near the venue. I'll wait for updates to the venue. Since the place is new so I'm assuming they're working on the surrounding area.
- Theres no options to walk upstairs after a concert...only the elevator. A sev...
Room was clean and comfortable. But...The walk to my room was longer than a football field. And congratulations to Hilton Omaha, you have discovered how to magnify the sound of pissing in a toilet.
For a 4 star hotel, it is in dire need of updating. The entryway where you come in, check-in, bar area and cafe look nice. But the flooring in the restaurant is filthy. Which is too bad because their breakfast bar was good and the Turkey burger at lunch was very good. The carpeting in the hallways ...
Nice but expected a little nicer. Service was good - valets were excellent. The food in the restaurant was good but the portions were very small. We all left hungry.
Great staff, Great location, room cleanliness was ok. Parking is in a garage next door for $15 a day. Safe and well-lit entrance. Professional and courteous concierge. We were nervous about staying in a hotel during the COVID19 pandemic. We were happy the room was sealed with a "clean" sticker, and ...
I had a fine stay at the Omaha Hilton during a trade show. Everything was in pretty good shape, and the energy in the lobby/bar/restaurant are lively and inviting. Service in the restaurant was quite good.
They state no policy about sustainability (hang towels to tell cleaners to not replace, etc...
Love it here!! Beautiful hotel and great restaurant and bar atmoshere. Pls pls try the crabcake its to die for!!! Rooms are nice although i find i have issues with cellphone reception (tmobile) while in the rooms and also wifi can be tough depending on the room and im guessing could be because of ho...
Location conveint to our agenda, but nothing else was spectacular. Rooms were just average, one elevated to accommodate too many people. Very inconveint.
Just got here and the trip has already been made. William who was working at the front desk was absolutely amazing. He upgraded us to a nicer room and was an absolute pleasure overall. 10/10 customer service from William.
I asked for blankets took a little bit to get here and soap tasted terrible. Also the security guard was very nice and gave me three different soaps to eat, such a nice guy.
It was a great experience! They even allowed us to check out much later (for a small fee) because our baby needed to take a nap around 3pm. Great customer service and a nice restaurant downstairs. The only disappointing part was the luggage carts were highly protected so we could not bring our own l...