Grupo Terry

3.6 · 218 reviews
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M
Mercedes Vega Sarabia
Reviews 1
2020-11-12 06:08

Very happy with the staff, the widow terry dealer ...

Very happy with the staff, the widow terry dealer and brand Citroen in general. They always have very good offers and their workshop is 10. It is the second vehicle in the family with this dealer and at no time has it happened to us to change to another.

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Vicent Peris Calatayud
Reviews 1
2020-11-10 13:05

Very good deal by the commercial, in addition to t...

Very good deal by the commercial, in addition to the personalized attention that both bother to have with you. I was not going with the ideas so clear, but they solved all kinds of doubts without any kind of reparation. The workshop service and workers, ten.

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veronica leon torvisco
Reviews 1
2020-11-08 06:10

When you go to buy a new car they speak to you ver...

When you go to buy a new car they speak to you very well, you have no problems at all but at the moment of truth they do not solve anything. I tell you from experience, I do not think that when I go to change the other car I buy a Citroen sure not. Look that I was already in doubt when I was going t...

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Alejandro Ramirez
Reviews 1
2020-11-07 20:38

They do not answer the phone, they do not answer r...

They do not answer the phone, they do not answer requests for revisions, they do not give you appointments.
When you get someone to pick up a phone (other than a commercial forget it) they tell you they pass a note but nothing.
No after-sales service.
So any other dealer, no matter how bad, is be...

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Eli Star
Reviews 1
2020-11-06 10:13

Workshop leaves much to be desired.

Workshop leaves much to be desired.
The person in charge tells me to take the vehicle because the upholstery of the driver's chair is loose telling me that clearly should not be like that. I take the vehicle to the agreed appointment, 3 hours later it tells me that this model comes like this and I ...

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Manuel Mora
Reviews 1
2020-10-15 20:48

Organizational chaos I was told at 9 in the mornin...

Organizational chaos I was told at 9 in the morning that my car was ready. I could not pick it up until 11 o'clock. Once there they took a long time to assist me, later the car that had been told that it was finished was not finished because it had not been washed and they went to wash it. When I wa...

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Juan Goya Goya
Reviews 1
2020-10-04 19:58

I make a purchase of a vehicle in this dealer and ...

I make a purchase of a vehicle in this dealer and the invoice issued to me does not correspond to the payment made, in principle do not want to refund the difference or issue an invoice for the remaining amount. Is what you do illegal? What will he say when he finds out?

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David Pozo
Reviews 1
2020-10-03 00:05

I take my car to repair and paint and they are not...

I take my car to repair and paint and they are not able to paint my bumper with at least a similar color, the color of the DS5 WHITE PEARL. They give me this botch worthy of a mediocre workshop. Let the whole world know about the sloppiness they do here.

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David Calvo
Reviews 1
2020-09-23 17:53

Great deal, besides that they offered me more than...

Great deal, besides that they offered me more than anyone for my old car, I am very happy, I have passed the first review with them, and the excellent treatment, a quality workshop, with a very competitive price, regarding the quality received.
Without hesitation, 100% recommended, trying to get my...

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FERNANDO VERA MARTINEZ
Reviews 1
2020-09-19 22:55

In mid-November I purchased a model C5 second-hand...

In mid-November I purchased a model C5 second-hand vehicle from this dealer. He told me that the documentation would be delivered to me in a couple of weeks. As of today I am still waiting for such documentation, and the worst thing is that they do not inform me of the reasons why they have not carr...

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EMILIO MONTERO DOMENECH
Reviews 1
2020-09-17 18:25

Thanks to the Terry Seville engine, I have a car u...

Thanks to the Terry Seville engine, I have a car under repair since January 29 and without knowing when they will deliver it to me and they have not yet deigned to offer me a courtesy car with as much prestige as they say they have, I thank them for what well they are behaving with me and their grea...

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EDUARDO DOMINGUEZ LAGOA
Reviews 1
2020-09-14 17:05

I have been told that in less than an hour I would...

I have been told that in less than an hour I would have the car and they have had me waiting for more than two and a half hours and that I have arrived and they have received me at my time. The girl in reception is a border

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A. Parra
Reviews 1
2020-09-05 16:46

After an accident that caused a mechanical breakdo...

After an accident that caused a mechanical breakdown, my insurance referred me to this workshop. There they assured me that they could repair it and they would not delay. I delivered my car on October 11, 2018 and until January 2019 they did not return it repaired. Faced with my complaints and the l...

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Manu Serrano
Reviews 1
2020-08-26 04:01

On February 9th I placed a factory order for a Gra...

On February 9th I placed a factory order for a Grand C4 Picasso. Delivery date for April 15. I call when the due date for confirmation approaches and they tell me it is delayed to May 11th. Without any further explanation. On April 20, the commercial tells me, after calling me that the delivery is d...

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M Jose Serrano
Reviews 1
2020-08-25 02:48

I bought a car a few months ago and he told me tha...

I bought a car a few months ago and he told me that they gave me the trunk mat, since March waiting and the seller gives me long I regret that I gave him a good score on the Citroen website. I understand about the covid but many months ago.

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Angel
Reviews 1
2020-08-23 18:26

Buy a replacement that came defective. When I went...

Buy a replacement that came defective. When I went to exchange it they made me pay for the new part and sent the defective to Madrid to check if it was defective and then return the money to me. If a person goes to an official service to buy a piece it is precisely to avoid ordering pieces from Madr...

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antonio jimenez
Reviews 1
2020-08-06 14:26

Hello just before confinement, I bought a second-h...

Hello just before confinement, I bought a second-hand c4 cactus, when I bought it the seller told me that the car was being painted to remove any damage, they gave it to me and the day after I realized that they had patched a part of the car, I mentioned it to the seller and he said they would call ...

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S
Shadow Dragon
Reviews 1
2020-07-28 22:21

We went to see a km0 car and the seller wanted to ...

We went to see a km0 car and the seller wanted to do a confrontation between another possible buyer and I. He said that whoever delivered the financing papers before would keep it ... or that they would give the cars away ... In the end Well the truth, as I was a little fascinated with the propos...

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Joaquin Medina-Heigl Hernandez
Reviews 1
2020-07-01 09:46

I do not know how they sell cars. The first time I...

I do not know how they sell cars. The first time I went no commercial came to ask me what I was looking for 10 minutes and I left (although there was more than one unemployed), the second time almost the same thing happens until a commercial asked me. Despite having clear the purchase of the car, a ...

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