Have rented an ice machine post surgery. It has just stopped working, and there is no one available for tech support on Sunday. I still need it on Sunday. I m still paying for Sunday, but guess I can t get help until Monday. Not great for medical equipment.
Orthopedic braces can be life changing. Graymont took care of mine quickly and professionally. Working with Tim was a breeze, and the whole process was incredible.
We have had an incredibly disappointing and condescending experience with Graymont and it s representative. I would strongly encourage folks to find a company that puts clients and patients first and not their own convenience. My husband had knee replacement surgery Tuesday of last week in Illinois ...
I was billed a seemingly large amount for a sling, but Graymont was able to call my insurance company and straighten things out. Good customer service. Thanks!
I'm so grateful my knee surgeon sent me to Graymont for all of my medical supplies post-surgery. They are incredibly responsive and the techs are kind. They take the time to explain everything very thoroughly and answer all questions. I had an issue with my knee brace and Graymont was here within 2 ...
UPDATE: AFTER MY INITIAL REVIEW, CUSTOMER SERVICE IMMEDIATELY REACHED OUT TO ME AND MADE ARRANGEMENTS TO MY SATISFACTION. THANK YOU. "I was prescribed 2 small thumb braces, essentially splints, from this company for nagging arthritis. They were 2 different models and I was hoping to find a match for...
The person (Jesus) that brought me the equipment was 100 % Professional, Polite, Knowledgeable and extremely helpful with my questions. It is a privilege having this company as a provider