I can t tell you how much I appreciate Dr. Cummings care. She helped me during my pregnancy and delivery. She is so knowledgeable and also very personable. I had a challenging delivery and yet she handled it all with grace and professionalism. I can t say enough good things about her. Her nurse was ...
I called before making an appointment to check and make sure they took my insurance. After being told they do accept my insurance i booked an appointment with them and was recommended by a friend to have Dr. Greene. Going into my appointment, I was NEVER notified of having to pay a copay upfront bef...
I have had nothing but awesome care from all the nurses and especially Dr.Greene. The birth of my son went smoothly and I have no complaints for my hospital stay.
I had an appointment today, my first one with this establishment. It took me two months to actually get an appointment. Well, I was running late, due to my fluid work schedule (as doctors should understand, things at work come up, which is why people wait in the waiting room)... well, I called to le...
Wasn t a great first experience. Staff was friendly, but my experience was that it was very inefficient, from start to finish. Some major communication breakdowns. I had heard mixed reviews before making our appointment, and went in hopeful as we are new to Knoxville. Was very disappointed and ended...
Prescribed my significant other the wrong medication that wasn't covered by insurance and really messed her up. Very awful experience with these people.
I brought my wife here for her first OB visit. We have a high-deductible insurance plan and hoped to get an accurate estimate of costs before the visit. They seemed quite surprised and acted like this was the strangest thing they'd ever heard, but eventually the office billing rep came around and ag...
So disappointed with the front office and billing at Generations. When you go to the doctor for the first time once you ve found out your pregnant you shouldn t leave crying from how you are treated.
I love my doctor or I would have walked out.
They are not flexible at all. We received new ins...
A very average practice. They don't go above and beyond or seem interested in offering more than a basic level of service.
Dr Greene is one of the finest physicians I ve ever encountered. She is truly fantastic. Her skill set and knowledge breadth is impressive. Her bedside manner is impeccable. She is truly one of the nicest people around. We are so, so lucky to have her as our OB/GYN!!!
Every time I came to this office I have to wait at least an hour, then the doctor just talk to you for a few minutes. One day, my appointment was at 3:45pm. I arrived at 3:35pm. I ve been waiting for almost two hours. I have to leave at 5:30. The doctor never showed up. Terrible management. Never w...
I had Dr Myers for a surgical procedure and not only was he great but all the staff was as well. I was concerned about getting surgery and it went like a breeze. Thank you Dr Myers for making my life better, I feel great!
This is the slowest doctor office I have ever been to.
Extremely unconcerning and unprofessional healthcare professionals.
Office & nurses are nice, but Dr's don't care or show concern for health or medical issues regarding you or your unborn baby! Would NOT recommend if you are pregnant!!!
The service is terrible! Entirely unhelpful! They said they accepted Blue Cross Blue Shield which is my insurance. Then I got a call telling me I had no benefits and that I needed to bring $1700 to my appointment. I went to Fort Sanders and they had no issues with my insurance. I've never experience...
Dr Leisy is worth the wait. Sometimes there is a wait time but she always explains every single thing that is happening. I have went to other obgyn practices and never been as happy. She has never made me feel bad about myself or anything about my health. She makes me feel like I have a mom in the r...
We really liked the doctor we used and the services provided by Generations. However, leaving them has been a nightmare. We are not in Network, so they will not file with our insurance. Not only that, but they will not give us the hcfa forms or any other insurance forms in order for me to file. Unti...
The secretary was not helpful or considerate to my wife. You would hope that an ObGyn practice would staff friendly, loving people to deal with women going through stressful situations. Instead, my wife came away feeling more stressed and upset. Also, my wife and I feel like we were profiled because...
Dr. Cottam and her assistant Kelly are wonderful. Always make you feel welcome and keep you up to date every step of the way. Highly recommend this office for pregnant ladies. Also, the ladies at the front desk and check out are amazing. I had to visit weekly for shots so I was always welcomed by na...
Dr. Myers and the entire crew at Generations are amazing! We chose this practice to deliver our first baby and throughout the process my wife has been taken care of in such a comfortable and caring way. They are incredibly patient with first time parents and happily answer all the inevitable questio...
I really liked all the doctors I saw and even the on-call doctor for my delivery. The triage nurses were always prompt with information or coordinating a callback from a doctor when needed.
The practice staff is unprofessional. The first sonographer I saw was rude and implied that we were only wo...
This is my second pregnancy and I love the office. They do accept blue cross blue shield because I have it and so do my coworkers that go here. I have never had a bad experience with the doctors or receptionists and I have been going to this office for over 3 years now. I wouldn't go any where else...
Dr Greene is nice but she has so many patients thst it seems like she can t take time with you or be personal. The wait time is usually very long and the visit incredibly short. My appointments always seem very quick and generic. She does stay positive and upbeat, I just wish that she had more time ...
Just gave birth to my first baby a few days ago with Dr. Greene as my doctor. She is a wonderful doctor and really cares about her patients. Could not have made it through without her. I highly recommend Dr. Greene, Generations OBGYN, and Park West Hospital. The nurses and staff are incredible and v...
The staff are very sweet and professional! Never had a problem with the practice as a whole!
I was nervous about switching doctors, but the generations staff made me feel so at ease! So glad I started coming here.
I see Dr. Talley and I have always had good experiences with Generations. Wait time is usually short and everyone is pleasant. Dr. Talley is very friendly and always answers my questions without me feeling rushed. Would recommend!
I had a wonderful experience at Generations. My primary doctor was Dr. Cottam and I had Dr. Cummings for one appointment when Dr. Cottam was out of town. Both doctors were amazing--professional and warm, and they patiently answered all of my questions. I had a placenta complication and Dr. Cottam...
Dr. Leisy is an awesome doctor. Very caring, skilled, personable and follows up on all issues. Had the ablation done last December and no issues since. If you need a great doctor...I highly recommend Dr. Leisy!
Excellent and professional staff. Dr. Talley was great.
We love Dr Cummings and have always had a pleasant experience with everyone in the office except one ultrasound tech. This is our first baby but we couldn't be happier with our choice to come to generations and deliver at Parkwest.
I have used Generations for the care of both of my pregnancies and I would never go anywhere else! Dr O' Kelley is absolutely WONDERFUL and went above and beyond to make my experience amazing. He took wonderful care of me and made sure he was there for the delivery. I will never be able to thank hi...
I was a patient here for 6 years, they delivered my children. I lost my BCBS insurance, because I could no longer afford the premiums, and had to switch to a UHC policy. Called to make an appt, because I felt a lump in my breast, and the appt maker told me they didn't take my insurance, and there wa...
Today was my first time at the Knoxville office...it was very busy but seem to move along pretty quickly. I had to have a biopsy done and Dr.Greene talked me through every step if it and it was not bad at all. I will definitely recommend this practice.
The only reason this is 2 stars instead of 1 is because of Dr Green, she is an amazing Dr, very supportive and considerate. I have severe endometriosis and have suffered through multiple failed treatments and procedures at multiple other OB's over the last 10+ yrs. Dr Green was very caring, listened...
I used Dr. McCollum but all the doctors are great. I can not believe anyone would vote them below a 5 star. They were so wonderful and made my pregnancy with my first son such a joy! Delivery went absolutely great. Nothing could have been better than it was. Doctors, staff, everyone is great. Park W...
I have been a patient here for years and have had nothing but good experiences. I have referred family here as well. They all love their doctors. The insurance department have always given me very accurate estimates for any care outside the norm I may need. The phone room take care of my refills...
Transferred here after having a terrible experience with Fort Sanders women's specialists. I also got told over the phone initially that they wouldn't take me because I was over 19 weeks pregnant. I see Dr. Meyers, who is nice enough, but rushes in and out so that you don't feel like a priority. The...
I DO NOT RECOMMEND. ever to anyone who is thinking about going to generations, I was seen in late December, they called me about 1 lab result, not everything they tested me for. I have called MULTIPLE times trying to get ahold of them and have gotten ZERO answers. I was sent to the ER for being impr...
They are amazing! I started going when I found out I was pregnant with my daughter. Every trip there was well over expectation. When you are a pregnant woman you go in every few weeks. Even more when closer to your due date. I wouldn't go anywhere else! I still continue to use them even after 2 yea...
I had a great experience with this office. Everyone there was very nice and helpful. They made me feel very welcome. The office and rooms were very nice and clean. Dr Cottam was great! She listened and answered my questions. She was knowledgeable and explained everything she was doing. Overall a gre...
Appointment person is rude and should probably put down food while talking to someone
Very poor customer service experience. I scheduled an appointment on 2/5/21 for 4/12/21 (over two months later) as that was the next available. I then received a voicemail on 3/12/21 stating that the original appointment is no longer available. When I called back the following week, I was told the e...
After reading reviews on Generations, I was very reluctant to make my appointment there. However, I am so glad I did! I will agree that they are ALWAYS behind on schedule, and I feel like it always takes forever. But the staff has always been very helpful and nice. Additionally, I absolutely LOVE Dr...
Totally surprised by all the 1 star reviews. I couldn't have asked for any better experiences or a better doctor. Everyone is always friendly and willing to answer questions. Only had to wait a longer amount of time once and that was just because the doctor that I see was across the street deliverin...
I have been seeing Dr. Talley for about 15 years. She did my oopherectomy and takes care of all my gyno needs. She has always been thorough, professional and personable. I got spoiled when she was in solo practice. I just had my 1st visit with her since she's come back into the generations group. Th...
I waited over an hour to see Dr. Green today thinking I was going to have my appointment. I was even charged my copay ahead of time. From the moment I got there, they just shuffled me from waiting room to waiting room. When it was finally my turn for my appointment, I realized toward the end of the ...
I just moved to town and had a great experience as a first time patient of Dr. Cummings and Generations ObGyn. The receptionists (at check in and check out) were very nice and friendly, and I only had to wait about 10 minutes before being taken back for my exam. Dr. Cummings was extremely profession...
Most of the staff were unprofessional both in person and over the phone. Went in for the first appointment and ultrasound and once the baby came up on the screen the technician says, "There's your baby. It doesn't have a heartbeat." And then silence. My husband and I sat there with no idea what was ...
Dr. Cummings is wonderful. She and her staff have been great throughout my pregnancy-she is always friendly and seems to have time for me. I have seen a couple of the other docs when she has been out of the office and they seem really nice, too. Generations has been great for us.
I would give five stars because Dr Myers is so nice and Dr Cottom was on call and actually delivered my daughter and I was a wonderful experience. However the receptionist are an absolute nightmare I swear I get anxiety about check out at my appointments and if you call over the phone they are so ru...
Unfortunately what started as a good experience had repeatedly turned into a bad one with this practice. They never run on schedule & have made me wait long periods of time for appointments ( Ive had to leave & schedule appointments because I couldn't wait any longer). Further, I recently found out ...
This practice has been nothing but terrible. They are very unprofessional. They don t care about their patients. They told my wife they can see her but first she needs to go to HOPE Resource center so they can see how far she is. Then we call back to make an appointment and they tell us that they ca...
Love my doctor and the staff is vey friendly. Very up to date. Everyone always seems very happy.
Dr. Meyers was thorough and addressed all aspects of my treatment. He listened to my concerns and tested for everything that may relate to my issues and made a plan to address it quickly. All staff were nice and helpful. I look forward to continuing care here.
Dr Greene was absolutely amazing during the whole process. When my wife was in labor, she got really scared at one point and started to cry, Dr Greene hugged her and told her everything would be ok. As a husband and a father, that meant the world to me. She never treated us like a patient, but treat...
Delivered both my children. Staff is amazing. Highly recommended.
This place was so bad, this is the first time I've ever left a review to warn others about this place. I started going sometime last year when I was pregnant with my daughter. My doctor was very cold the entire pregnancy. She would ask questions quickly and seemed to rush me out the door. When it ca...
I've had great experiences at Generations over the past 10 years. I can't recommend them highly enough.
I personally didn t have a good experience here. I chose to Come here and have Dr. Greene as my physician because I had heard nothing but great things about her. Although Dr. Greene was GREAT, I ve never been impressed with the rest of the office. Whoever is in charge of Dr. Greene s schedule doesn ...
Dr. Leisy has been my doctor for over a decade. Dr. Leisy guided me through two pregnancies (2016 and 2020). She is a very conservative doctor. She is incredibly patient and takes the time to think through and answer my many questions. I am grateful I was under her care through both of my pregnancie...
I called to set up an appt and I ya e my insurance card. The lady was very unhelpful and hateful about my situation and said she couldn t get me in because it didn t show me in the system. I have all documentation that I have insurance, but she still wouldn t see me. Insanely displeased with this of...
I have been a patient at Generations since 2016. I have received excellent care and cannot recommend Dr. Cottam enough. She is always thorough and attentive, carefully addressing any concerns I might have. I truly feel like she cares about her patients. The nurses and the nurse practioner, Beth, hav...
I should NOT have to wait for hours to be seen on my routine visits that are now twice a month.... especially when the visit with my actual doctor lasts 5 minutes. I do not and will not ever recommend Generations at Park West. I d love to spend my day off doing something other than sitting in a wait...
Terrible experience with Dr. Cummings. Does not care about her patients. Just trying to push patients through and see as many as possible. TERRIBLE BEDSIDE MANNER. Please save yourselves and go somewhere else.---Tried to call and contact administrator, told my follow-up was cancelled with no apology
Awful I needed assistance and they didn't even try to help. They dont help set up appointments because of medicaid!
I have been at Generations for about three years. We switched when our insurance changed for the pregnancy and birth of our first child. We have always loved our care and the physicians are amazing. However, this year we have been on a journey of getting pregnant, and have felt really let down by Ge...
The waits tend to be very long but I have been going to see Dr Cottam and she is very nice. She has always answered any questions that I have. I had to go under a small surgery and she told me the risks and is always wanting to make sure I'm in my beth health. If you go there I would recommend Dr Co...
Dr. Cottam rocks! Yes, they are busy but SO worth it! (schedule appointments through the early week, never Friday from my experience) I had a really bad experience with another group & needed someone quick for a second opinion/surgery. During my first consult ever with her, I was more educated withi...
Having my daughter with this group was a terrible experience. The financial department could never give me a straight answer with my billing. I wanted things explained before I paid in full and they didn t appreciate that. When I would call when I had issues, (granted this was my first time so I had...
I use my son's email but I have been with generations for about 23 years even before it was called generations. They helped me with my GYN needs for 10 years and helped me with a miscarriage then Dr Myers was my OB when I decided to try to have a second child 14 yrs ago. Dr Myers has done several n...