Great guitar and instrument shop on Kerr Street in Oakville. They carry a good range of brands, but be sure to double check that they carry what you want. The staff are super friendly, very knowledgeable and helpful. Plus, they have onsite lessons as well with some amazing instructors. Overall worth...
The Drum Lessons and others are very good and they were very helpful when i was chosing a drum kit
I bought a Martin Acoustic electric and a Yamaha THR 5 amp for it both are absolutely wonderful and incredible fast delivery. Absolutely satisfied with my purchases from Gear Music I will be ordering more from them in the future.
I played several guitars in the store without being hassled. I found the one I wanted and purchased it. It was a relaxed atmosphere! The staff answered all my questions and where happy to help.
The guys at Gear are really top notch. Most (if not all) of the staff are professional musicians themselves and not only know their stuff but are passionate about music and they took the time to explain to a complete novice like me the pros and cons of any given instrument/amplifier/etc. We have bou...
Beautiful shop, great selection of choice guitars and mellow vibe from employees. Great humidor room with a good selection of high end guitars.
Scott is very willing to work with customers, even online.
I have always had good experiences with the staff and services provided at gear music. They re a small store but in the past 10+ years that I have been coming to them they have always had an interesting selection of great products for both beginners and professionals. Their staff (especially Scott) ...
An excellent guitar store. They are certainly the best guitar store in Oakville and they offer the best lessons! I have bought many guitars from them. My most recent purchase a long time customer of their's helped me pick out the guitar and the sound I was looking for. I've been a customer for almos...
Huge selection for a small store. Stellar customer service. I was in buying a few cheap guitar picks and one of the guys still took a good amount of time to help this novice guitar player :)
Very nice and informative staff. Fair pricing for guitar tune-up and a wide selection of instruments.
I was taking up the violin and went in for strings. Despite it not being their specialty they went out of their way to get my violin playable!
Gear Music is awesome! Great service that goes above and beyond. Awesome selection. Amazing prices. You can't get any better than this. I even got a free gear pig sticker. Who doesn't like free stickers?
Gear Music is one of those shops that helps you without crowding you. The staff is pretty chill and lets you look around and take your time. The service guys are excellent and provide really helpful feedback. If one of their staff hadn't encouraged me to check out the guitar I ended up buying after ...
Absolutely great service. During the pandemic the store went out of their way to help me. Hats off to Scott and I believe Paul. Highly recommend.
I was completely satisfied with my experience at Gear. Exceptional service and very knowledgeable and courteous staff. They went out of their way to assist me. My son is planning to schedule guitar lessons there. They are so flexible and accommodating.
Ive been going to gears for years they are awesome and even if they dont have something in stock you can give them your number for when it is in stock. They know their stuff and have a great array of guitars, basses, acoustics, synths, drums and accessories.
Great music shop in Kerr Village. Recently fixed me up with some new gear and a nice setup. Great and fair prices, friendly service.
A good vibe and a music store that they are willing to try help you out or give a good advice .
Friendly and helpful staff with great product knowledge. Really good selection.
Just started playing again after a several year break. Needed my Stratocaster tuned up, did a great job at a reasonable price. Also had to repair my Ovation guitar after the bridge was damaged. Not the most expensive guitar, they offered me 2 choices on how to repair it. Came back sounding as good a...
Top quality customer service, professional and courteous, answered all my questions. Purchased a new Gretsch 5410T guitar, exactly as described, set up, new strings, intonation was set and is spot on. Excellent luthier/guitar tech. Very well-packaged to protect the instrument; shipped and received w...
I received the Quilter 101 mini head amp today. Tried it on my lunch hour. Sounds great !!
Staff are helpful and friendly, the store is clean organized, and aesthetically pleasing to browse. They have a lot of really rare cool guitars and they're prices are more than reasonable
Friendly and knowledgable staff. I came in for a bridge reset on an acoustic guitar that took over 2.5 months to complete. The job itself was well done, but there was a lack of communication that was frustrating. At first, I was told it would take about a month to complete. I had to call in four tim...
Our 9 year old son expressed a desire to take 'drum lessons'. The staff at GEAR(Tim) was very good at accommodating our request and explaining all the 'ins and outs' to comfort us and more importantly, our son with our request. Although, its only been 5 weeks, he is loving it and having so much fun....
honestly, this is my favorite guitar shop. The staff are phenomenal, they know what they're talking about, and will help you find the right instrument for you. The selection of guitars is great, from entry level to vintage high end. If you're starting out or a pro, you must make Gear your first stop...
Ordered an amp and speaker online. They arrived at my door two days later, and with free shipping. Great customer service, I would recommend checking here first before going to a larger national retailer.
The staff here treat me as friend, and coming out from a Chinese background they didn t make me feel any uncomfortable or not welcoming. I now become a regular customer here at gear, and they offer their unbiased and professional opinions all the time, THIS IS THE BEST MUSIC SHOP IN THE WORLD!!!
Nice friendly folks. Got a hard-to-find Fender American Ultra HSS strat there for my kid. He will be thrilled. Highly recommend
I really like going there for all my music related needs, they have a good selection and the staff is always knowledgeable and friendly.
Pros:
-Were able to get 2 of my guitars in for set ups/intonation adjustments last minute and had them done same day.
-The intonation is a TON better now
-The new strings recommended to me play beautifully
-Large selection of instruments and equipment
-knowledgeable staff
-Good Location, conve...
Update: Just wanted to update my review to say that once again I am impressed with the service received. Scott was amazing, super communicative and before I knew it I had my new Gibson delivered to my door step, same day. These guys truly go above and beyond even in the craziest of times. Thank you ...
I've always had a great experience buying from GEAR
Gear Music has an excellent community of employees with welcoming attitudes toward employees. The store itself is based on trust inviting the customer to pick up and play just about any instrument in the store to test out. (with exception to any instruments that require premission, ie. Custom shops)...
Great store, great staff. Everyone is helpful and they carry a wide selection for both pros and those just learning alike. You get excellent personal service at this store, which is more than I can say for any of the large stores selling instruments these days.
Amazing customer service. Very professional. I highly recommend gear music. Thanks again Scott!
Thanks guys for guitar setup guys.
Worked out great!
Great staff, pretty good selection for most instruments.
Great little shop, always helpful, always friendly. They did a killer pickup change in my axe, and I've purchased gear and accessories from them, always a great experience!
Thank you Scott at Gear Music! Scott responded to my email in a courtious and timely fashion. Went above and beyond to find the product I was interested in and also informed me of an alternate. I contacted two big music box stores in my area and also a boutique music store - all three were not will...
I ordered an item on sale from their online store. It was delivered from Oakville to Montreal right away with very cheap shipping fee. Highly recommended.
I went to gear to get a new saddle to improve action on my Larivee. Instead they pointed out it required a truss rod adjustment and corrected issue while I waited at no charge. I will definitely be back.
Amazing service and also amazing guitars and prices
Awesome customer service and friendly staff! 5 stars to Gear Music and a special thanks to Scott at the store. He made my purchase from Australia so much easier and his personalized service delivery in Canada was fabulous.
Gear music has my highest recommendation!
I've been buying musical equipment for fifty years and my best experience has been with Gear Music. The staff treat you like a fellow musician rather than just another customer. Andrew went beyond expectation to deliver my Quilter amplifier. I am a finger-style guitarist and this amp is exactly wha...