Sometimes they're late but if I'm late they only w...
Sometimes they're late but if I'm late they only waiting 5 minutes before they pull off on me
Horrific. My 80 year old mother was outside, ALONE...
Horrific. My 80 year old mother was outside, ALONE. The senior center had closed. She had been waiting for one hour. I called Access a Ride. The woman answered then put me on hold for 22 minutes. Finally someone else responded and took care of the matter immediately. SHAME ON YOU! This is not care f...
The 10:10 AM arrival we say Victor yes very courte...
The 10:10 AM arrival we say Victor yes very courteous to my grandmother and great grandmother your computer with your husband a special part he s very talented kind and artistic very mindful
Thus place is the worst....do not ever used them
I just have to share that my experiences with Acce...
I just have to share that my experiences with Access-A-Ride have been exemplary! I have been so pleasantly surprised that they have arrived on time for pick-ups and the drivers my mom has had are so pleasant and extremely helpful! Not one of them looked for a tip, they were very careful in handlin...
I have unfortunately had to deal with this company...
I have unfortunately had to deal with this company because of a patient I work for right now. Most of the drivers are very rude. But they want the utmost respect. You try to tell them something that is best for the customer and they get an attitude. I have complained as well and the last time the ex...
Always prompt arrival times. Courteous drivers. It...
Always prompt arrival times. Courteous drivers. It has been a lifesaver for us and we will be using it more now that we are fully vaccinated.
Booked a trip for my son and had to add my other c...
Booked a trip for my son and had to add my other child too as guest. The day of trip, I get an email that only lists myself and son. Called and was told that the max now is 2 people. What are parents of a disabled child + minor sibling supposed to do when you can't take public transport due to that ...
These drivers are the worst.
These drivers are the worst.
They double park anywhere they please, including right smack in the middle of the street, impeding traffic. They are just as bad as cab drivers. I guess they are trained by the MTA and shown how to not care about traffic laws.
I wish I can post up a picture I took this...