JR and Anthony are absolutely amazing! They made sure I got the car I wanted and a loan I was comfortable with. I will highly recommend them and the rest of the team at Gateway Chevy to anyone I know who is in the market for a car!
Shannon got me through the process as quickly as possible & I am happily driving my 2017 Silverado
Mike my service advisor is always friendly & keeps me updated. That goes along way with me
I ve purchased two vehicles and recommended both daughters there and they ve bought their vehicles there. Usually a quick process in and out which I really appreciate!
I showed up late for my appointment and Angel still got me in and taken care of. The services and wait time was awesome. They did a good job on my car and even gave me a courtesy wash. I would have to say that the overall experience was a good one and will go back there .
Customer service at this place was bad, they lost me as a customer that's for sure. I ended up going next door to Toyota and purchased there instead.
Good service my sales professional John Did a great job go see him for your next vehicle
Best experience I have ever had with a car dealership! DeQuinten Wood was an exceptional salesman, professional and honest with outstanding customer service. I would definitely buy a car here again. Best prices in town....beat the other dealer by almost 10k.
My experience in buying vehicles has always been painful. But at Gateway it was different, from my initial texts with a salesman to going in person my experience was a pleasurable one. Everyone I dealt with was very helpful and professional, I would highly recommend Gateway for your next car buying ...
Horrible customer service from the service department. I was told it would be a couple of hours for my car to be serviced. After 2 hours and 45 minutes, I had to inquire about my vehicle. The service consultant was extremely rude about it. I then asked to speak to the service manager, he was unprofe...
Professional service with a smile is always provided!
Make sure you have an appointment before stopping by.
Horrible service!! Poor communication!! Will never return for anything!! Mike in service doesn't answer his phone or return messages?? Worst dealership I've ever been to!! Totally unorganized!! Stay away from here!!
I went in thinking I would get a small pre owner vehicle. Never did I imagined Mr. Ray Mendoza would work so hard, going the extra mile and then more to send me home driving a brand new vehicle. Highly recommend this place and Ray, he provided me with outstanding customer service. Go see him now!...
this is my second vehicle through Gateway and I really love y'all staff and all, y'all really has awesome customers services and y'all work really hard to give your customers what they want and that is something that set y'all away from the rest. you have my support all the way, I make sure that I t...
Zac Sheldon is our service advisor and treats us great!!!!!
It was our first time here and randomly decided to stop by after breakfast just to browse.. A little over an hour later, we left with a new truck all thanks to Alfonso! Exceptional customer service! He s nice, honest, and reasonable. He worked with us and we left very happy!
I would definitely rec...
Super slow. Bad customer service. The sales guys were leaning on my 2018 scratching up the paint while they where outside. Check the cameras owner youll see it.
My first brand new 2020 Trax..I got they best salesmen, his name was Razz, Raspberry lol he was friendly, kind, explained well, and did an amazing job, i was very pleased with the service he gave for working hard, even though my Daughter ask multiple questions on the phone lol, he was ver patient i...
Paul is amazing. He is knowledgeable and helpful. I trust him.
Bat experience I'm stop at dealer to get appraisal on my truck and the sales guy make fill up to form I toll the guy I do not want to run my credit buy he doet year ways I know is my fouls because I rided my ss number that happen on 22 January I toll the sales guy the dealer do not have honor becaus...
Nice people in a low pressure sales environment. I would go there again. : )
In 2015 I had a great experience with Gateway Chevrolet in 2018 it was a wreck (pun intended). At the end of May 2018 I got into a car accident in a vehicle I previously purchased at Gateway Chevrolet and had a 0% interest rate. My credit isn't that great now due to a couple of long term job losses ...
OUTSTANDING CUSTOMER SERVICE, GREAT TEAM WORK, HIGHLY RECOMMEND THIS DEALERSHIP FOR YOUR CHEVY NEEDS
I will never do business with this dealership again. I was sold a $4500 complete extended warranty for my used Dodge Ram pickup I bought there. I wanted complete coverage on the vehicle and the option to go to any dealership because I travel often for work. I was assured by the finance folks that I ...
Just purchased our 4th vehicle! The sales person Jonathan was the best. Highly recommend asking for him personally. Thanks! We will be back again for our next car when our youngest graduates next year for sure.
Worst car buying experience ever. Shady/rude salesman and worst managers...they just care about the sale. Will never do business with them again or let any family or friends go here
Best dealership in the Valley. Always great service. John always takes care of my car.
This dealership doesn t even deserve one star. The service that I have been dealing with is UNACCEPTABLE. Excuse my rant but if you re planning on buying a car from them DONT DO IT. I REGRET buying a car from them. It s so easy to buy a car from them but when you need any assistance it s extremely h...
I always have my car serviced at Gateway. I usually work with John, but he had a well deserved day off. Today I met Robert Hernandez. I made my appointment and expected a wait time. Everyone was wonderful. As usual. Robert was awesome. And, even after I had checked out he informed me my battery was ...
I just traded in my beloved chevy cruze for a nissan frontier. Bryan Blanchard helped me every step of the way and made the process quick and easy.
Below Is my initial experience with Gateway Chevrolet. I would like to update that I have been impressed with how they have remedied the situation for me. I was promptly contacted by Howard who provided me with an honest apology on behalf of the dealership. I would also like to mention the efforts o...
Short Version: my sales rep was very kind, and the sales manager gladly threw co-workers under the bus.
Long Version:
My wife called in earlier in the day to ask about a car. It was available, but nobody seemed to know anything about it. I drove over an hour that evening with the intent to buy...
I recently got into a car accident i took my car just to here body shop just to get a quote and the employee up front told us he could help us but we would have to leave the car here for couple days which was fine but he made us sign a paper telling us it was just for their record and we agree to it...
Ive bought 2 vehicles there and I'll go back again and get my next car there also
Juan was a great ! After a horrible experience with Midway Chevrolet they were able to get the deal done. Put us in the car we wanted even newer ! Tony our finance manager was great ! Everyone was awesome. Highly recommend them to everyone
Anthony luna was a great help. Definitely recommend Anthony luna if your looking for a good deal. He was respectful and overall satisfied our needs.
Very attentive and kind
The service was very fast
Every time I bring my Traverse in for service I feel like I am a special person. Robert H, my service adviser, knows me by name even though I don't need to bring in my Chev that often. I feel like part of the Gateway Team.
Thanks for treating me like a special customer.
Jose Lemus was awesome! He really worked for a good deal for us to the best of his ability would highly recommend!
We purchased our '17 Cruze from Gateway and have brought it in for all service needs. Zach always takes care of us, no matter if it is me, my wife, or my daughter. He is genuinely concerned and committed to helping when we come in. He always does the extra little things to make sure the service is...
Justin Mongar is absolutely the best sales rep. Thanks to his amazing hospitality we will be driving off in a new car, and we re extremely satisfied(:
Eric in the body shop department was extremely nice. Sadly the paint defect is not covered by Chevy, but he happily showed us why and even offered to put some touch up paint on it. It isn't perfect, but it is far more than the other dealership had done for us. I will only be bringing this car to thi...
Seemed ok when I was buying a car.. after you leave the lot. They don t care about you anymore. Said they fixed my ac, because it wasn t working it never worked once we left the lot, brought it to a dealership in Flag.. it was an easy $100 fix, Paperwork is filled out wrong, constantly having to c...
Wonderful experience, Ricky was Very helpful, managers and staff are a professional and good people.
Best Salesperson at a car dealership we ve ever experienced. Thanks Ricky Gonzales!
Robert was a great service advisor got me in quickly and out in a timely manner. Technician Mike recommended me to this dealership after I had a horrible experience at Freeway Chevy. It s worth the extra drive.
Very helpful and patient, we had our children with us which are 1 and 6 and they had great patience! They had a play area which was very helpful, they were always making sure if we needed anything. Seth was very nice and helpful, I know how car sales are but I always hope for someone still human and...
They don't help you, they leave you waiting for a long time, they all walk around
My wife Mary dropped off our 2010 truck and was greeted by Dwight. We were dropping the truck off for its 60K mile Service. Part of the service was the transmission power flush. When I picked up the vehicle the underside from the front air dam back to around the oil filter was covered in transmissio...
Best foot forward, kind, professional and quick to provide results to your inquiries.
Left my car for a diagnostic..... after keeping my car all day the said my aux. Battery needed to be replaced... so i did but my car still jas codes flashing randomly. Called back several times with no answer or call back. They only called for a sales call to check if i wanted to trade in my ca...
Do not recommend!!! I tried buying a used equinox 6k they added all these extra fees that aren't necessary....
Worst experience of purchasing a vehicle. Have had problems from the day we drove the car off the lot. And dealership says they did have any key for the vehicle but the valet key after the purchase was complete. Have taken the vehicle back to the dealership numerous time to still face the same if no...
The sales man Camilo and Sales manger were fantastic very good service. Both treated me well and guided me to the correct vehicle. However At the moment of signing/ Finance I would rate this place a Zero if I could. The Specific Individual Named Ronnie made this this purchase extremely awful. After ...
Service is fast, clean,curtious and fair. Even got a wash job on my truck.
Great service department. Always take my vehicles there for services like oil change. I have purchased at least 12 cars/trucks over the years. I have been a customer even when they were called Gambino's Chevrolet. At the old location on Van Buren Ave in Avondale. I have as always gotten a good deal ...
Previously buying a car was a horrible experience but I was surprised to find out that my payment would be even cheaper and help was awesome it is great here everyone is very helpful but Christian Mena is on point helped out greatly above and beyond
Gateway had some good customer service. Was jus looking around.
Great place to get robbed by the salesman, can't trust dealerships
Al Pereyra was an amazing sales man. He worked with me to narrow down the right vehicle. Got me and the family into the perfect truck! Thank you team!
If you are looking for a new Chevy, come to Gateway and ask for Enrique. He's great! The best car buying experience I've had. He's not only the nicest guy, but you will forget he's a car salesman. Not once did I feel uncomfortable, hastled, or pushed into something, he just got me exactly what I wan...
All I can say is when you go to gateway you get treated like an All-Star every time I've gone there I get treated with dignity and respect thank you gateway
Every person I dealt with at Gateway was patient and kind. They were determined to work with me and dealt with all of my concerns and questions. I had a lot of questions and even made a few phone calls and each time I asked them to allow me time to make a call or do some research they never got frus...
Staff is very friendly and treats me well. Remembers me when I come in.
Great job!!!!!! It was done long before promised!!!!! The car was spotlessly finished from top to bottom........ !!!!!! Thank you......Gateway Chevrolet!!!!!!
Outstanding service came in at the last minute with a busted driver side window they did everything they could to find me another one because I was traveling through the area thanks again really appreciate it.
Worst dealership ever. Poor customer service and all around terrible. Even after horrible buying experience the service dept is just as bad. BUYER BEWARE
Ty the salesman was very knowledgeable about the vehicle when purchasing very detailed
WATCH OUT FOR HIDDEN FEES!!!!!!
I bought a car from Gateway Chevrolet and thought the process went smoothly however when I checked what I owed on my loan I was surprised by the amount , the amount was about five thousand more than what was talked about . I understand you must pay taxes and registr...
My car buying experience was excellent, I told them what I needed and they came through!!!
Some employees in the parts department (cashier) are very rude...
Took too long to get car , our fault , there fault , who knows funny how if you get extra coverage , they will drop interest rate 2 percent , also got denied for new Malibu 19,000 was approved for used car for same amount through gmac
I'd been wanting to get a Chevy equinox for a few years. I originally got my second vehicle from here, so I figured I would try to buy new this time.
Got a great deal that lowered my insurance costs and my monthly payment, and the care package once the warranty is up was a great touch too. They wer...
It was good & reasonable time management of our time & with meeting my needs.
Service Advisor Noe Montelongo was truly professional and answered all questions and concerns. Appreciated not being pushed into services not needed or upsale Tactics. Great Exprience
John, service advisor, did just that. He told me about a necessary oil change since the last one was in October (don't drive much). He also reminded me that I need a transmission flush which is now scheduled for next Thursday......thank you foe keeping our vehicles in top running condition.
They have always done a great job on servicing my vehicle.
These guys did the impossible! This was my first new car buying experience and I would love for my second to be taken care of by the same team. I spent the majority of my President's Day sitting around Gateway Chevy and what I asked for is EXACTLY what I got. From the color, model, and add-ons to th...
Took a bit longer than expected due to an unknown issue. However the service was great and I am glad the warranty covered all expenses!
2018 chevy silverado Lt. Worst experience with the Gateway Chevrolet Service Center...1st time I took my truck for an oil leak and supposably was fixed, took it for the 2nd time for the same problem again "Fixed", took it for the 3rd for the same reason still leaking, 4th time in for the same thing,...