I did have to be persistent to keep getting back in, I believe that the doctors here are good at what they do, but I think that they are spread pretty thin on most days. None the less, I'm giving a 5 star review solely because of Dr. Julie Highfill. I didn't have a bad experience with the other doct...
I see several Doctors at Ferrell Duncan and they have always been very very nice and always explain everything to me. Never had to wait a long time either. I see Dr Malossi and Dr Petti and my Nero Doctor. They always call me back....... thank you for your help always.
I had a visit for the first time in Cox
I specifically asked before making appointment whether my insurance will cover the visit, They assured me " I do not need to worry on that, after checking my insurance details". Then I got my bill stating that "I m out of network, I have to pay everything ...
Thank Healthcare.gov for what it's slipped to now ! !
I DID NOT APPRECIATE FERRELL-DUNCAN CLINIC CALLING ME ON THE PHONE 3 DAYS AFTER MY HUSBAND DIED ASKING ME WHEN I WAS GOING TO PAY MY HUSBANDS BILLS. I HAD TO WATCH AS MY HUSBAND DIED FROM HEART FAILURE. I TOLD THEM NOT TO BOTHER ME BECAUSE I HAD NO MONEY AT THE TIME. THEY NOW HAVE BEEN PAID . I HO...
I received a specific referral to Dr. Lyford at my request. The website said he was accepting new patients. I called to schedule an appointment, specifically with him. They instead scheduled me with Dr. Ng without telling me. They appeared to be dishonest about the referral, saying the referral ...
Horrible experience with Janet in the financial office. We'll seek another Dr. because of her. Rude, interrupts and talks over you, denies what was spoken previously. Biggest self-pay scam ever. After expressing regret for choosing a Dr from Ferrell-Duncan at Cox Bone and Joint Center, Janet told u...
Have great Dr. who is always professional, listens and only prescribes test or medications that is needed. The office people are always wonderful as well with friendly faces. I have not ever had a billing issue with them or long waiting periods to see Dr. on appointment day. If I were to complain i...
Ferrell-Duncan Clinic was once recognized as Springfield's best. Unfortunately, their standards are in deep decline. If you have nothing wrong with you I'm sure it is a great clinic. It is unfortunate that such an excellent clinic is now supporting substandard physicians and their lack of medical ca...
Allergy clinic, can't recommend it. The entire appointment was a mess and didn't accomplish anything. Ended up going back to a different allergist. I was also incorrectly billed $600 and can't get it fixed because I've called over and over for months but only one person can apparently take care of i...
I had referral to pain management clinic for a steroid shot in my back. When I got there, the woman at the desk couldn't find me with any of the information I gave her. She got very rude and hateful said that I didn't have an appointment. When I said yes I do at this location, day, and time, she fin...
Even though i had a hard time recovering from my surgery, they were there for me and helped me get back to my daily routine. They are great doctors and nurses. Thank you to doc cardwell and staff
I'm 23 years old and I've been having chronic abdominal pain with nausea/vomiting and major bowel issues for 9 months. When I was referred to Dr. Jason Haas last year he thought the pain was caused from my gallbladder, even though I was referred from the emergency room, who thought the issue was in ...
I read the reviews before scheduling my first appointment with Larisa Sychova s office. I was hesitant yet her schedule was the only NP/physician that worked with the schedule I had available.
I decided to write a review after seeing her at least twice and communicating with her and her office.
Ov...
My doctor is through Ferrell Duncan. Through the years using his services and the lab at Ferrell Duncan things have been phenomenal! Thank you for all your great service. Greeted at the door each time by a likely volunteer with a smile and helpful advice!
I have several doctors at Ferrell Duncan Clinic. Really good listeners and have taken good care of me. Love them all!
Had a rocky start but finally got in. Karen Young made me feel welcome and had a great first visit. I HATE doctors but loved some of the things she said today like Only once a year blood work. Hate Needles more than doctors. Glad I went and Will be going back.
2 weeks ago I didn't have to wear a mask but now everything is "supposed" to be better so why do they now require mask again? With everything going on in America it sucks to be an American.
horrible billing... disrespectful staff... lazy providers.
The worst service and pricing in the area! We took our daughter in to get a tongue tie clipped (because every nurse at the hospital told us to) and they didn't do hardly anything! We spent a total of 5 min with Jacob Smith, MD and after my wife had to help him (a so called "specialist") with the pro...
Dr. Milne ( Urologist) is always very informative and straight to the point. He's all business and is an awesome doctor. Give him a try if your ever in need of these services.
They will over-bill you for a regular office visit when it is supposed to be your annual exam that insurance will cover for free if you make the "mistake" of mentioning any issues you're having when they ask you. Then they will not bother to tell you so you get the lovely surprise of a giant bill. W...
The office staff Monique and Stephanie have the beside manner if an antisocial sociopath. The staff promises to make appointments for you 6 months out and now for the 3rd time in a row I have yet to have an appointment. Dr. Nayar is great it's just a complete same they hire barely warm bodies that...
I have never had any problems with my doctor there or anyone else. Dr. Pennington and his crew is awesome. If you had a bad experience there then you might of been in a bad mood already from feeling ill. Keep up the good work guys and gals.
Friendly staff. Best lab people. First stick to get blood. Highly recommend their lab
Beware of the Code Readers --- and the Management must take credit for this to be allowed,. ----- the following has been sent to F.D. - please read it through and beware at any Doctors Office!! ---------
After a similar event the previous year where I was charged a regular visit on what was obvio...
Terrible hassle every time I have to deal with these inept and incompetent people.
This place is a joke the doctors are a joke. I m currently on 5 meds that make me so sick I can t function and I have 3 kids. Needless to say I m going to start looking for a different primary car physician. My kids need me!
tl;dr version: If you're looking for a Urologist I strongly recommend Dr.Schultz.
I have been under Dr.Schultz care since I was hit by a car in 2014. He has listened to every issue I've had and has never made me feel like it was all in my head or I was burdening him when asking for help.
Also ...
This was the worse service I have ever had. I m so bored at the moment I decided to write a review because I have been waiting since 11:30 for a scheduled APPOINTMENT. And it is now 1:05. As I have watched several people that got here way after me go before me...then I go to the desk 3 times and get...
Surgery scheduled in April for May 10th, for my husband who has chronic sinus issues. Go in on May 10th for surgery only to find out paperwork was not summited correctly to insurance. I call insurance myself while waiting for the 3rd worker at the clinic to help us. Insurance approves the surgery ...
My current doctors here, Karen Young, very friendly and easy to work with, I've been having pain issues for over a month now and they been with me step by step to figure it out, I highly recommend them, all the workers there seem extremely friendly and helpful
Re: Bone and Joint clinic: Staff is wonderful, especially Janice. Dr. Clothiaux and his PA (Mr. Gilion) are good and efficient. Wait times in office to see doctor are much too long (last two visits the wait times were an hour each for post surgery follow up.)
I am a veteran. I had a procedure done at the ferrell duncan clinic. They were great. But the billing department had a authorization from the va. But they keep trying to get me to pay for it. When they va is the one that is paying for it.
I am sure that Ferrell-Duncan might have some good staff in it somewhere...however, the doctor I saw there was TERRIBLE. He was SO obsessed with the fact that I have a history of anxiety and panic attacks and getting me onto medication for that, that he could not even give me adequate medical care. ...
I just became a patient of Dr. Shultz...He is great! I love his no nonsense direct and to the point. Very Nice and makes you feel comfortable.
I broke my femur in 2014 and lost insurance there were things I didn't understand but Dr buck is a great surgeon and his staff extremely helpfull. Almost two years later they are scheduling me and giving me information I neglected to ask or didnt catch, long story short I usually hate doctor visits ...
I'm Prior military and have been around a lot of Doctors and Nurses over my years. But DR. Cassandra Cole is by far the BEST I've ever seen or been around. She went above and beyond for me and honestly she cared. Cox hospital did really good adding Dr. Cole to the team. She is a very down to earth p...
Collection now has my account!! Thanks so much for passing my account on! I have tried setting up a direct payment from my checking account. The reason for the large money owed is a shot I had to take to fight cancer. I had no insurance. Had I known that shot was right at $5000. I would not have ...
Wanted to find a PCP there at FD because I work at Cox and I heard great things about there clinic. Certainly I m a new employee but I need my health checked and of course I don t want to miss out on work. So I set up an appointment with the operator to go on my lunch break. Well of course things ha...
I have been through a host of different test and medications and had no luck with seeing different doctors from Ferrell Duncan and from other doctors and was referred to doctor timothy woods. He by far was blunt and straight to the point and willing to listen and instead of making me feel like my pa...
I called because I forgot where I needed to go to get my heart monitor. She sent my call to a different area and I told her what I needed and that I didn t know where to go. She then informed me rudely that it was the surgery department and when I said I m not sure why she sent me to your line, s...
Why do your patients have to call over and over when the line you need to talk to is busy? 4 calls only to get a recording that says the line is busy call back later.
I was at the front desk checking in for my appt.and they were calling my name so I had no wait at all. It was great.
The Obgyn office staff is rude and incompetent along with their office manager. The Nurse Practitioner did seem attentive, but the physician had poor bedside manner and talked to me and my husband, (who was a medical professional), in a very degrading way, as if we were stupid or a nuisance.
Do y...