I have used Fox Service for many years. The service technicians are always respectful, knowledgeable and quick. If you become a Priority One member, the prices are not cheap, but more reasonable.
Curtis was amazing! We use Fox because of him!! Very knowledgeable and professional!
Robert was courteous, professional and had a very friendly attitude. He did the job very diligently and according to my specifications. I highly recommend this company.
Curtis did a great job today performing a A/C heat performance heck for my house ! Thanks Curtis
Our service person was helpful, suggested new ideas to solve the problem, was on time, friendly. We have used Fox service for over 30 years.
Scott was very helpful. He answered several questions about issues I had around my home. He was very kind and courteous as well.
Steve efficient and through. Explained all my options and made sure I got all my discounts. He rocks !!
Quick and honest, Steve got my plumbing squared away after my upstairs shower declared war against the rooms below it.
I called to have my ac ac serviced and they misdiagnosed my problem and charged me 420
and did not even fix it. They said I had a freon leak and it would take 8 to 10 lbs of freon to detect where it was leaking but then it would leak out again. They suggested a complete new unit at 7 to 10thousand ...
We will be customers for life.
Our very first home purchase came with a host of air conditioning and electrical issues, and Fox Service Company made our little home livable! Although they were not the lowest bid, we chose Fox Service Company to do the work because they were friendly and knowledge...
Steve was very knowledgeable of what to do to solve my plumbing problem as well as how I might prevent future problems in that area. He was extremely polite and personable and called ahead to let me know when to expect him. Thanks, Steve.
Steve was great! We were in a pinch on a Friday night with a gushing kitchen faucet. Steve was able to talk us through a quick fix until we could find a more permanent solution. Very helpful and knowledgeable while doing everything over the phone. To the next person who gets Steve to fix your plumbi...
Fox Services are the one's to call for new HVAC, Water heater and service or maintenance at your home. They are always prompt, professional, and fix the problem.
The technicians arrived exactly on time. They quietly did their work. Everything was explained in layman' terms. They cleaned up everything. I was very impressed with the work and the technicians.
We needed a gas valve shut off/capped and called Fox. The plumber Stephen was polite, professional and arrived on time. Have used them off/on over the years for plumbing and electrical work. Very pleased with their scheduling and professional services. The HVAC system we purchased from them has b...
I have used Fox Service since 1995 at two different residences. I switched from a Large Local competitor in 1995 who recommended Fox when I needed service over a weekend. I've been with them since. I like how easy it is to schedule an appointment. With their Priority One service I've always had p...
I think everyone dreads that day when they have to call the AC guy well I called Fox and boy was I am impressed from the very beginning young man named Ben came out diagnosed the problem and efficiently fixed it I was so impressed I ve never had this go so easy and all the times that I have had to...
So great to have my AC checked out and getting a good health check.
It's also great having LaCounte back. He's the greatest and I fully trust his work. He possibably saved my house from a fire several years ago. We need more techs like him.
Jeremy with Fox called me on his way to the house and called back his findings related to our water heater issue. He was very professional and answered all of my questions!
Daniel was very helpful, knowledgeable, and patient. He took extra time to go over the details with me and suggested solutions. He fixed the problem the same day! He is great and has wonderful customer services skills.
On time and on budget! We recently had some electrical work done by Fox Service Company. Dennis our electrician was very professional. He give us an accurate quote, showed up on time and finished early. I don't know what else you could do to earn more stars. Clean, fast and accurate - I would highly...
Steve was great! He was friendly and did a great job!
Daniel was on time explained in detail how my furnace was working and made appropriate recommendations of what needed done to kept my furnace in tip top shape!. Courteous and genuine too. Thanks Daniel!
Miguel was dispatched early in the window of time I was given. He called ahead and on arrival, worked fast, kept me informed, and solved our HVAC issue. Thanks a bunch.
Curtis was extremely knowledgeable and professional. He was very efficient and thorough. I was very pleased with my service.
Daniel was super helpful, glad I decided to call Fox
Curtis Luther was knowledgeable, courteous and helpful. I definitely will contact him again if we have a need.
Curtis, our technician, is always punctual, friendly and fast. Thank you!
Cannot say enough great things about our service tech, Daniel. From beginning to end he was polite, professional, knowledgeable, and provided top notch customer service. Thank you!
Excellent and professional service. Curtis Luther completed a thoroughly professional job related to my yearly heating service.
I was very pleased with the service Fox provided me and especially appreciate the technician Curtis. He was excellent and made sure everything was working properly. I would like to request that he be sent on my semi=annual service and all other repairs that I might need. Thank you.
The air conditioning techs who came out to fix my air balance problem worked as a real team. Very easy to work with, helpful communications and flexibility to get the job done.
Plumbing repairs are always inconvenient, and sometimes painful, but each time I've called upon FOX for a plumbing repair, I have not been disappointed. This statement applies to their electricians, too. The fellows who show up at my house are professional, tidy, aware of my considerations (time & m...
A couple weeks ago our air conditioner stopped working at 7 pm the night before we went on vacation. Horrible timing. We called Fox Service to fix it because they installed our new HVAC unit 4 years ago. They offer an after hours service for instances just like ours. The tech came out by midnight an...
Ac went out when temps were in 90 ' s. Acct Mgr Cary Weaver and tech LaCounte Murray got a temporary replacement then technicians Tony and Raffa installed new unit on Sunday, Fathers Day. They all did a great job and I am happy with my new a/c. Office staff were very helpful and responsive.
The technician was prompt, friendly and very knowledgeable. He resolved the problem quickly. I will definitely use Fox again.
Scott was fantastic! Had to call after hours on a Sunday for our AC not working. He was very polite, knowledgeable and took the time to explain everything to us. Nothing negative to say about him whatsoever! Thank you again Scott for helping us out!!!
Scott from Fox Service Company came over today to provide our winter HVAC service (did a very thorough job) and my husband showed him a notice we had received on June 5, 2017 from Bryant Heating & Cooling System about a potential problem with the electrical component in the inverter of the heat pump...
The plumber who visited my house was shocked at the interesting sound my pipes made yet it took him mere minutes to locate and fix the problem. While he was there, he fixed another small leaky pipe issue and gave me some advice for how to self-repair a leaky sink and worn water hammer arrestor. He w...
We purchased a home in which Fox had recently installed a new A/C and furnace. Two months in we had issues and after a quick call, Fox immediately sent a service tech out to look at the unit. Scott was amazing and finished the job while I had to run to a meeting. He texted when it was complete, e...
Jeremy was very prompt (actually was able to fit us in earlier than scheduled) and very courteous and efficient. He knew how to fix the problem, got straight to work and let us know how things were progressing along the way. Would highly recommend!
Abel was fantastic. Prompt, courteous, professional, and quick, he gave a fair estimate and did the work neatly and very well. I highly recommend Abel and Fox.
Kenneth was very professional. He took the time to answer my questions and tell me what he was doing. It was a good experience.
Had the BEST service experience with AC and plumbing as a home owner for over 25 years.
The professionalism, knowledge, and extreme leave of Customer Service I received from Shawn, Robert, and Eric were unsurpassed from anything I have experienced before.
I will use Fox Service for all my home...
Curtis helped me with my HVAC system. He was very professional,knowledgeable and answered any and all questions I had. I would definitely recommend him to any family or friends. 5 service!!
As always, Curtis was professional, efficient, and personable. He takes the time to answer any questions I have (such as, What is emergency heat? ) I appreciate that he willingly changes my air filter on each visit. I always want Curtis to do my service calls!
Timely, efficient, kept me informed. Thanks!
8-6-19, another timely and efficient service. Very professional, answered all my questions. Thanks!
We have been using Fox for over 20 years. Every time I try some one else, it cost more for the same work. We have used them for hvac, plumbing and electric. The employees are always respectful and professional without over selling. Yes, they do try to up sale you, but they don't use high pressure ...
A/c wasn t working and Eric came out to service it. We had a very old unit and Eric did a good job of giving me options and we chose to replace it. I was pleased with the service, work and the warranty that Fox offers.
My 18-year-old HVAC system died last Wednesday. Fox had been servicing it ever since they installed it. Their professionalism, quality of service, friendliness, and efficiency are the reason I kept them as my service. I being a 77-year-old senior, needed my system repaired. Fox dispatched Darren, w...
Steve was very thorough, courteous and professional. Outstanding work!
I neglected to list Abel's ID (AJL1) in my previous review, so here it is again. Abel did a great job! Very fast, efficient and friendly. Also he gave me a run down of all that would take place in a job I was thinking of having done. I really appreciated that input in making my decision. He's obviou...
This evening I had 2 young men from Fox Service Company come to my home to evaluate and remedy a problem with my heating/airconditioning units. First of all, they were very punctual. They were also very helpful and took all the time needed to help me understand my system. They spent 1 1/2 lhours ...
We replaced our 20+ year old heat pump recently. Mark Gatewood was very knowledgeable and explained all of our options. He listened to our questions and gave us great advice. David Moran and Obi Puttrich installed our system the next week. They were curtious and extremely thorough. They brought ever...
My service appointment went great! Curtis was extremely knowledgeable and thorough throughout the inspection of my heating systems. I have utmost confidence in his work and highly recommend him!
Very deceptive service provider. Fox Service Company came to check my AC system which was not cooling the home as expected. The tech (Weyland) briefly checked the unit, insisted on performing a leak test ($169 fee) and inspected the cooling coils. After 10 mins, I was told I needed to replace the co...
Great Service and a reasonable price as usual. Thanks Fox!
Jason Treder did an excellent job. He was prompt, polite, and professional. We have used Fox for years and are never disappointed. Highly recommend.
Richard was very friendly and knowledgeable. He provided another pleasant service experience from Fox Service!
Stephen was fantastic. He came out twice to my place to fix a reoccurring issue. He did research and found the part then came to install it. Great working with him!
Never used FOX before today. Curtis was timely, efficient and thoroughly explained everything he was doing. He listened to my concerns and provided his expertise. Companies all over need more people like Curtis!
Evan and Chris did a great job! Super helpful and ran me through how to operate and clean machine. They also played with my 2 year old when she asked them to play bubbles with her! Put sheets down to protect the floors, and very nice and friendly.
Very efficient and on time. Cleaned up and hauled off old parts.
We have used Fox Service for many years as twice each year we have them come and check out our systems for the coming changes to winter and summer. This gentleman who came was superb. He provided a card but we cannot find it. His initials are LOM. Very thorough. He explained the "r ____ Halo' an...
Abel Leyva did a great job today installing new outlets and rewiring old ones.
Curtis was a dream to work with. Quick and efficient, he made sure the job was done even though with a zoned system it means a LOT of running around.
Matthew came out to assess what was wrong with our ac the morning after we put in a request. He was very friendly and answered all of our questions. We decided to get a new unit because or ac was 18 years old and we didn t want to put money into something that might need another repair soon. Matt se...
Steve was very professional and even helped me save a little money by showing me a coupon. Awesome job!
Pedro and Jeremy were great. Came on an after hours call and we re very friendly / informative.
The technician was prompt and efficient and friendly. He had to get a piece of equipment to complete the job and he came back the next morning promptly and completed the work quickly. Everything is working fine again. I would and have recommended Fox to my friends.
Steve Garcia came promptly to correct a plumbing problem that occurred after another Fox technician did work in our kitchen. He was courteous, knowledgeable and fixed the problem in a timely manner. I appreciate Fox taking care of this plumbing leak very quickly.
I called Fox Service Company for some plumbing issues a toilet leaking from the tank and another toilet that was phantom flushing. The plumber who came, Steve Garcia, examined both toilets. The leaking one was not leaking while he was here today, so he recommended that I just keep an eye on it for...
Scott could not have been more helpful! Thank you Fox for sending a great person to help me install my new ceiling light!
Great service by Jeremy for multiple plumbing needs.
Cheating Service Man - Agreement with office was for them to show up at 9am since location does not open till then, they could not do a booking without a time window till two weeks later so we agreed to that and set up a date way out in the future. On the day of service I receive a call from servic...
Debra and J.T. our service Technicians did an outstanding installation job. They installed ceiling fans and pot lights in my home two weeks ago and additional lighting and fan today March 29, 2019. Thank you for your professional work Ethics.
Bob and C. Davis
Very good customer care. Details in prior post, I just forgot to add the five stars.
I called Fox Service to come out to take a look at our A/C unit that was making a strange sound as well as leaking water. I was told a timeframe between
2-6. I received a call within minutes, saying our rep could arrive in 30 mins. Scott Bandy was our service rep and couldn t have been friendlier. ...
Service man arrived at the time promised, he identified the AC problem quickly, repaired it immediately, and was friendly and courteous the entire time. The AC began functioning properly within a few seconds of power restoration. Fox's track record has been outstanding during our entire working rela...
I needed emergency work completed on a plumbing issue that was also impacting my air conditioning. The Fox team took care of me and got the issue resolved on a weekend! Thanks guys for all of your help!!!
Having been a loyal customer of Fox service I find my latest experience to be indigestible. I replaced HVAC unit a few years back and have been a yearly contract customer ever since. Upon my inspection they found a warranty part had failed. I was told the part was covered but the labor was not cov...
I just had Fox install a sub-meter to my office building. They were nice, polite and the price was very reasonable. I will be using them in the future for all of my electrical needs.
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Eric Debney ROCKS. He's the reason I call Fox, because I request him every time. He's kind, trustworthy & knowledgeable. I value how he helps us maintain and repair our units rather than pushing us to replace the whole thing when it's not necessary. This increases the longevity of the product and th...
Very Knowledgeable, explained everything very well. Very thankful for his service.
Your rep, Curtis Luther, was great! Will ask for him in the future so don't let him get away!
Fox as always came over promptly, diagnosed the issue, repaired it in one day and my system is working good again...the home warranty guys..not so much. Thanks Fox ! Thanks Darren !
The guys were thorough, knowledgeable, and friendly. They worked hard for two days on a house with a difficult attic in which to maneuver. They got the job finished with aplomb and without surprises. I could tell the difference immediately and highly recommend Fox Service for a home weatherization.
Customer service on the phone was pleasant and friendly. Unfortunately, the service tech that came to my residence to look at the situation was very rude arrogant and talked over me as I asked questions. I will recommend all my friends and family to avoid Fox Services going forward.
Great service as always. LeCounte diagnosed problem with our A/C unit quickly and worked three more hours on the remedy. Thank you!
Tony and Trevor were great. On time professional and did excellent work. Put down drop sheets to keep the floors clean and were an effective team. Thanks for a great experience!