Terrible Quality and even worse Customer Service! If I could put negative stars it would better suit my experience with Electrolux! We purchased a full suit of Electrolux appliances worth more than 20k - it was the full Icon series which is supposed to be their best line. Save your money our double ...
Called them on Tuesday to ask for technician to come and check my washing machine that is under warranty.After explaining issue ( clothes where still inside wet and door locked). Error 11 and not able to do resetting.
Was told that technician will call me in 24 to 48 hours to MAKE appointment???
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On December 15, 2020 my Frigidaire stove was on fire . Fire stared from the back panel circuit board. It melted and I smelt the burning plastic. I saw the flame through the back panel grill.
We quickly unplugged the wire and we were able to put the fire down before it burned my house.
I will N...
I recently purchased a new Electrolux washer and dryer. The washer vibrates excessively when in the spin cycle - right from the first load. When I called Frigidaire(Electrolux) to inquire about the problem, I was instructed to call Commonwealth Appliance as they handle all of Electrolux's warranty ...
Our washer actually causes dark spots on clothes that were not spotted going into the wash. We use a tiny amount of detergent as directed, yet the washer seems to be unable to drain completely. We use the "clean washer" cycle regularly, but suds appear when the machine should not have any detergent....
Horribly customer service.
I bought an Ikea dishwasher that is made by Electrolux. The number I called on the manual took me to the American side. The person there took 20 minutes to enter in my information and then transferred me to the Canadian side. Here I had to start again. The Automated sys...
We have had a very negative experience with our Frigidaire fridge. It is so noisy, we have contacted Electrolux on numerous occasions. The service man they sent out agreed, it's a really noisy fridge, but meets diagnostic tests for functioning. We want to return this fridge and have had NO success....
Our recent experience with the service repair team at Electrolux couldn t have gone any better. Steve was very efficient at solving our issue without any issues. We applaud Electrolux and their service department. Thank you Steve for all your help.
Larry and Silvana.
If somebody tries to sell you Electrolux kitchen appliances, RUN!
For starters we have an 8 yr old, 42 Icon, stainless fridge that we can t get parts for.
Customer service is virtually non existent!
I ve tried Canada and the US, same 1-800 number for both, social media contacts and friends all ...
I think the reviews already speak for themself, but I felt obligated to add mine just to stress how horrible their customer service is.
We purchased a new oven from them and it has been randomly turning itself on. This is not the issue, sometimes you get a faulty product. The issue is that whe...