I got the latest LUX 4 PRO and I am ecstatic, Not only is the design unique, but it also works perfectly! (you don't even need internet for translating languages) I bought these for my students and they are very pleased with this product! I am really happy that I chose Ectaco. I recommend this comp...
My mother-in-law ordered a Russian-English dictionary on the phone with them. They promised her that she would have 7 days to return. When she called after 3 days, they refused to accept the product for refund. Shame on them for cheating on venerable old people!
The worst company ever ! do not buy anything from them! bought one of their items broke right after the warranty expired. Bought another one and they SOLD ME A BROKE ONE ! AND TOLD ME I CAN NOT GET A REFUND OR EXCHANGE IT I HAVE TO PAY FOR IT AGAIN!
I recently bought an Itravl2 translator which, out of the box didn't work. It would only translate English, not Spanish. They had me erase offline translation and reinstall it. It now worked. I flew to mexico for business and it did not work off-line!!! I couldn't reach ectaco. After I returned ...
We ordered the Russian English translation machine it was impossible to figure how to use it , the instruction that comes with it is in English but makes no sense (must be written by someone who has not clue about the English language) the screen is made for 20 year old kids with 20/20 vision no...
The device I got, partner lux 2, has some issues, it turn off by itself, and the screen was not responding few times, I am trying to return the device, it is hard to get in touch , it looks for me like they are playing games, but this is nothing, so I called ectaco located in NY, the gentleman spok...
The iTravl 2 was so worth the money. You don't need internet, which makes it perfect for inter-language communication. I always kept it handy during my trip to Brazil. It's waterproof, and it has dual micro SIM cards, so one could use foreign sim cards. The screen resolution is nice as well. Overall...
the worst customer service ever. do not buy anything from them. they do not want to work with their clients and refuse to help with any issue. SAVE YOUR MONEY PEOPLE!