Dr. Phyllis Books

3.2 · 15 reviews
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Pandian Athirajan
Reviews 1
2020-08-21 15:36

I echo the sentiments expressed by Jill Mathias. I...

I echo the sentiments expressed by Jill Mathias. I am told to wait three months to get an appointment though I am established patient of ten years. Don't get me wrong, the doctors are very good and very courteous. But working with their front office staff is a nightmare. They don't want to put me in...

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Justin Werth
Reviews 1
2020-06-17 02:25

Really bad experience here. I came in for a mole c...

Really bad experience here. I came in for a mole checkup and to renew a prescription. To start a doctor didn't even look at me, her PA did. She looked at me for all of 10 seconds before saying that I was young and would "be fine". Then she would not give me a prescription without extensive blood wor...

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SpencerL
Reviews 1
2020-06-11 02:55

I made an appointment for a checkup and gave them ...

I made an appointment for a checkup and gave them medicare and Blue Cross info. They asked me to sign a financial sheet that looked like to me they could charge any arbitrary amount and I would have to pay it. I refused to sign and they would not accept me as a new patient.

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Jill Mathias
Reviews 1
2020-05-28 16:25

So disappointed - I have been a long time patient ...

So disappointed - I have been a long time patient and it takes over a month to get an appointment! And I am out of medication, they won't refill it, and I can't get an appointment for over a month. How does the patient win here? We're too big to get our patients in to see the doctor in a timely m...

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Jonathan Patterson
Reviews 1
2020-02-02 19:46

Dr. Jeng and her physicians assistants are very kn...

Dr. Jeng and her physicians assistants are very knowledgeable and made me feel very comfortable. I find Dr.. Jeng to be a little more conservative in her treatment of suspicious moles than my experience at another dermatologist in Cedar Park. You could say she is a little more suspicious (in my expe...

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