Doubletree Guest Suites LbV

4.1 · 738 reviews
R
Roberta Wallace
Reviews 1
2020-09-28 01:54

Paid Parking....an Amenity?

Paid Parking....an Amenity?
My family met me here for the Thanksgiving holiday....and I am paying $22/per day/per car....$44 per day!!!! Riduculous.... I am one very displeased Hilton Honors Member!!! Arrived 11/22/17 - departing on 11/25/17.
Roberta Wallace

Read full review

T
Tyler Riffle
Reviews 1
2020-09-25 06:24

Best value with Disney benefits for larger familie...

Best value with Disney benefits for larger families/groups. The staff and room size were the highlights of our stay. Two separate rooms and a occupancy of 6 with transportation to Disney was perfect for our family. Getting fastpasses 60 days out is also a big advantage for optimizing our park experi...

Read full review

C
Chuck
Reviews 1
2020-09-24 00:53

Very friendly staff and a good breakfast buffet bu...

Very friendly staff and a good breakfast buffet but that was the only highlights of our stay. Our first room had black mold and peeling paint in the bathroom and wasn't very clean. We requested a different room without peeling paint and we were moved into another suite but this one also had black mo...

Read full review

T
Timothy G
Reviews 1
2020-09-23 19:28

Extremely disappointed in my last stay. Only peopl...

Extremely disappointed in my last stay. Only people friendly were valet. Everyone I spoke to seemed like a was being a bother. $20 bucks for overnight parking? Doesn't matter if your a Gold or Diamond member. Free continental breakfast but $5 bucks for buffet breakfast? Things that seem that they ar...

Read full review

V
Valerie Robinson
Reviews 1
2020-09-23 04:41

My church was there for a convention July 22 - Jul...

My church was there for a convention July 22 - July 27,2014. The service was amazing for my family and others. The staff was very attentive to our every need. Pleasantries all day.. My family has choosen to make The Double Tree Suites our vacation hotel for next year as well... Thank you guys for an...

Read full review

C
Cuban Mommy in Miami
Reviews 1
2020-09-22 09:49

If you are looking for a family oriented hotel wit...

If you are looking for a family oriented hotel within the area your search will be over with this one.I have never felt so comfortable in a hotel as I did here on my recent visit for my daughter's 8th birthday celebration.From the Front Desk staff to the cafeteria crew (waiters, waitresses and even...

Read full review

J
Jared Barreto
Reviews 1
2020-09-21 19:47

I haven't had the privilege of staying at this loc...

I haven't had the privilege of staying at this location yet. I had plans on staying here with my family but due to and unforseen family emergency I had to cancel the day of checking in. I had the pleasure of talking with Renwe in there call center who was very understanding and canceled my reservati...

Read full review

J
Jason Abney
Reviews 1
2020-09-20 03:04

Nice enough hotel for the money we paid. I do feel...

Nice enough hotel for the money we paid. I do feel they could be a better value by not charging for Parking. Another nit-pick is they charge Hilton honors gold members to upgrade their breakfast to one that includes hot items. As a Hilton Honors Gold member this is normally included.

Read full review

K
Kunal Patel
Reviews 1
2020-09-19 10:51

I travel and stay at hotels a lot. This has to be ...

I travel and stay at hotels a lot. This has to be the most attentive, happy/friendly, and caring staff in the whole United States. Period. I was able to communicate with the staff via text message. The Disney perks were amazing. Having a rental car center inside the hotel was awesome and it had the ...

Read full review

S
Savio Nguyen
Reviews 1
2020-09-19 01:07

After talking to the hotel, we we're able to early...

After talking to the hotel, we we're able to early check in which gave us an entire extra day of Disney World. The rooms were very clean and room service is always available upon request. Great place to stay if your planning a vacation to Disney World.

Read full review

D
Dennis L
Reviews 1
2020-09-18 20:47

I would skip this hotel for one of the many hotels...

I would skip this hotel for one of the many hotels in the Disney Springs area. Signed up for a room upgrade to include a kurig and snacks. After checking in and unpacking I was told my room was not one that included the kurig or the special snack tray. Having stayed at this hotel in the past and onl...

Read full review

G
Gene Jordan
Reviews 1
2020-09-18 16:31

Using the app to check-in was very helpful, called...

Using the app to check-in was very helpful, called to see if I could get early check-in and they got me an equivalent room on the Hilton Honors floor, which had a great view of Orlando. The return bus from the park was overly crowded, but that was to be expected.

Read full review

E
eric pyka
Reviews 1
2020-09-17 16:05

Nice rooms, water pressure in showers is not good....

Nice rooms, water pressure in showers is not good. If you stay here, do yourself a favor and budget for a Lyft to and from the parks. The average is $20 per ride to the various parks for my family. This hotel is the 4th stop on the way back each night. It s 11:30 and I m sitting on the Miers shuttle...

Read full review

E
Erica Murakami
Reviews 1
2020-09-16 15:25

Recently I stayed with my husband and son for over...

Recently I stayed with my husband and son for over a week in this hotel. We were living the day before of our checkout, planning to use the room until last minute as our fight was at night. So I left some stuff in the room to be taken before leave (gifts and changing clothes). Surprisingly, coming b...

Read full review

H
Heather B
Reviews 1
2020-09-16 13:46

This hotel is ok. We won t be coming back though. ...

This hotel is ok. We won t be coming back though. The beds and pillows are hard as a rock. We had to go to the store and get our own pillows. If you re relying on buses to get you to and from the parks, be prepared to wait a while. It took 45 minutes after Epcot closed for the first bus to show up. ...

Read full review

E
Emily G
Reviews 1
2020-09-14 17:33

Loved our stay at this hotel. I moved from the Hil...

Loved our stay at this hotel. I moved from the Hilton down the road after business trip and my family met me at doubletree. Upgrade! Great rooms, great service. Cute touches for disney trip like cards on my pillow each day. Good facilities, playground in back, good breakfast buffet (kids eat free)an...

Read full review

C
Caesar M. Figueroa, Jr.
Reviews 1
2020-09-14 17:18

Toilets running all night not and steve and Tyler ...

Toilets running all night not and steve and Tyler are horrible managers I would give no stars!! Don't pay eztra for free drinks and snacks the machines don't work at all and don't sleep on the left side if you like to hear buses all night I don't recommended this hotel and on a Friday and Saturday n...

Read full review

J
Jeffrey MacMillan
Reviews 1
2020-09-14 04:41

Staff is very attentive and pleasant, very much ad...

Staff is very attentive and pleasant, very much adds to the resort atmosphere. Rooms are clean and updated with plenty of plugs and USB ports for charging. Fast wifi and comfy pillows. Free shuttles to the parks, and Disney springs is easily walkable(<1mi). Continental breakfast has a lot of opti...

Read full review

D
Denise Hall
Reviews 1
2020-09-14 03:09

Located off Lake Buena Vista. Good sized suites wi...

Located off Lake Buena Vista. Good sized suites with comfortable beds/linens. Clean. Ran into cleaning crew in hallway. Very kind and offered help for anything we might need. Nice to be given warm cookies upon arrival. Nice front desk staff. Only slightly negatives: towels hard rather than soft and ...

Read full review

J
Justin Hare
Reviews 1
2020-09-11 15:26

Rooms are clean and the location is convenient. Bu...

Rooms are clean and the location is convenient. Bussing to area Disney parks is convenient if a bit slow. The rooms could use an update and almost all of the outlets in the room are too old and loose for anything to stay plugged in. Overall the staff is friendly as well.

Read full review

C
ConcernedMushroom
Reviews 1
2020-09-11 07:19

My wife and I have always LOVED staying at DoubleT...

My wife and I have always LOVED staying at DoubleTree Hotels until now.
Rooms were nice. But the morning staff acted as if we were an interruption of their work rather than the reason they are there. Indifferent at best. Rude at worst.
NO COFFEE BEFORE 6AM. They have a coffee machine, but it is lo...

Read full review

M
Marilee Pfammatter
Reviews 1
2020-09-08 19:07

I thought the price for this room was great for a ...

I thought the price for this room was great for a suite but now I wish I would have paid more for a higher quality hotel or less and stay on-property at a Disney value resort. The lobby is highly fragranced - wonder what they're hiding? - and our room was constantly musty. The HVAC unit did not real...

Read full review

B
bryan lopez
Reviews 1
2020-09-07 13:41

Horrible breakfast service with bait and switch pr...

Horrible breakfast service with bait and switch practices. They do not have prices posted and wait staff does not convey pricing. Breakfast is not free only for gold members. Thats fine but $20 for an omelet bar and powder eggs is not worth it. Waiter ask for room number and kept observing our table...

Read full review

D
Dorian Cauceglia
Reviews 1
2020-09-05 07:43

Room was nice but hotel was way understaffed. We p...

Room was nice but hotel was way understaffed. We paid for valet parking but every time we need to retrieve or leave the car we had to have someone at the front desk find someone to handle the car. We called the front desk multiple times and no one ever answered. Also maid service was weird, they lef...

Read full review

T
Thad Caltagirone
Reviews 1
2020-09-04 15:13

Diamond level members, received no welcome. Checke...

Diamond level members, received no welcome. Checked in, no direction on parking or shuttles, left to our own devices. Dirty drab and ugly compared to disney resorts and ....well buildings in general. Very dissatisfied, will be switching to a new hotel chain for all my travels and highly reccomend st...

Read full review

D
Denny Ulpierre
Reviews 1
2020-09-01 12:28

I have stayed at this hotel multiple times, The lo...

I have stayed at this hotel multiple times, The location is excellent and within walking distance of Disney Springs, The rooms are all suites and very well maintained, The staff is also very professional, Disney Extra Magic Hours is a plus.

The Positive:

All suite resort
Friendly Staff
Great...

Read full review

S
Stacey Suggs
Reviews 1
2020-09-01 07:14

I stayed at this hotel this past week. The hotel ...

I stayed at this hotel this past week. The hotel was clean and the staff was pleasant. Housekeeping only comes in the room to clean if you request it the day before. They still have warm cookies and will give you 2 bottles of water a day if you ask for them and that is apart of your $23 resort fe...

Read full review

R
Rebecca G
Reviews 1
2020-08-28 09:07

This hotel was so great!!! If you are going to the...

This hotel was so great!!! If you are going to the Disneyworld parks I strongly recommend this hotel. It's the first time I can say that the pictures actually looked exactly like the actual rooms! It was a really good price and on top of that had WAY more space than you'd get anywhere else. It had t...

Read full review

C
Caroline James
Reviews 1
2020-08-28 00:00

Stayed at this hotel for 4 nights with my husband ...

Stayed at this hotel for 4 nights with my husband and son. Found a number of issues mainly creditability and honesty of staff.

1 Lady in grocery store smoked vape during opening hours and was extremely rude to my 8 year old son.
2 My son's sweat top was stolen from reception area. I asked for t...

Read full review

J
Justin Price
Reviews 1
2020-08-27 18:02

This was the worst hotel stay at downtown disney, ...

This was the worst hotel stay at downtown disney, the hotel room had roaches on the counters and in the fridge. When we bought it to managements attention we were offered a down graded room and said thats all the had and refused to call the other properties down the road.

We will never be staying...

Read full review

A
annie khan
Reviews 1
2020-08-27 17:59

Best hotel, very courteous staff, hurricane Matthe...

Best hotel, very courteous staff, hurricane Matthew was going to make landfall in FL during our stay. Hotel management and Staff made sure that all guests had access to food and water and all current updates on storm and kids were entertained throughout the day.

Read full review

J
Jo T
Reviews 1
2020-08-27 06:28

My stay at this place has ruined my entire percept...

My stay at this place has ruined my entire perception of Hilton. Our reservations were cancelled for a different hotel in the area because Hilton cancelled. It has been over a month and they still haven't issued a refund.
As we came into the room, it wasn't clean. There were ants. Front desk staff ...

Read full review

View all reviews on Trustburn