DCH Health System

2.8 · 335 reviews
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Jennifer Vines
Reviews 1
2020-09-24 20:28

Very small er, about 9 tx rooms. There were ppl on...

Very small er, about 9 tx rooms. There were ppl on beds in hallway as well.
I was in severe pain in waiting room for 3-4 hrs.
Once I was called back; the Dr. was fast to arrive, but did not adequately get my pain under control. I think the discharging nurse could tell, bc she asked how well the me...

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LaShunda Swann
Reviews 1
2020-09-24 05:33

Nasty smelly and the staff act like they were the ...

Nasty smelly and the staff act like they were the patients...I pray to God I never have to go back there if I can help it...The doctor I seen had a nasty attitude the whole 4 to 5 hours I was there I sat in the hallway in pain screaming and on top of that I had to pee and 15 staff members passed rig...

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susan dodson
Reviews 1
2020-09-20 18:33

My husband was admitted through the Direct Admit p...

My husband was admitted through the Direct Admit process for a bad urinary tract infection. The staff in DACU were efficient and very professional in processing his orders and getting prepared for admission to his hospital bed. Although his care on the unit was okay - nobody went out of their way ...

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Tacallya Bush
Reviews 1
2020-09-19 20:36

My experience overall was less than decent. I give...

My experience overall was less than decent. I give it that because I was in and out. I feel like the nurses were trying to move so fast that they undermined my conditions a lot. I went in and complained of chest problems and there was no X-Ray performed, no EKG, no one listened to me with a stethosc...

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Andrea Burnett
Reviews 1
2020-09-18 23:14

If only I could them a 0! They are the worst hospi...

If only I could them a 0! They are the worst hospital around town! My boyfriend has been hit by a car and they have him in the waiting room waiting. After they lied to the paramedics and told them they was about to put him in a room. Also, I was told he was even brought in yet to know that his been ...

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Very Unhappy
Reviews 1
2020-09-17 12:16

A significant number of the people working here do...

A significant number of the people working here do not respect the seriousness and understand the meaning of healthcare. In general... While there are a good many it seems staff at all levels who probably do care and try... A large number of the staff include major personality issues to include bei...

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Andrea Mills McIntosh
Reviews 1
2020-09-16 18:27

I was there for five hours the first half, I was o...

I was there for five hours the first half, I was on a stretcher in the hall way. The doctor was very nice but said one thing and did nothing! I was in pain, I never received any medication while I was there. They were not able to get a IV started on me because I m a hard stick. I was told the superv...

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adthomas04
Reviews 1
2020-09-13 11:49

I waited for 6 hours in the lobby hurting, exhaust...

I waited for 6 hours in the lobby hurting, exhausted from vomiting and tired. When I asked for the paper to sign myself out, I was moved to a triage eoom where I wasted an additional 45 minutes. A nurse practitioner came in and was so ride, I cried. They never did the proper tests for anything befor...

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Justina Wilson
Reviews 1
2020-09-12 11:03

DCH stands for Don t Come Here. They are the worse...

DCH stands for Don t Come Here. They are the worse. If you don t know what s wrong with you, then don t go there. They treat you for everything,but what s wrong with you.Thats if your not waiting all year to get seen. I sat 3 hours, just to get my armband and vitals taken my most recent visit. While...

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Latoya Walker
Reviews 1
2020-09-11 12:21

This is the worst ER!!!! I have ever been to in my...

This is the worst ER!!!! I have ever been to in my life. The nurse Susan and the rest of the staff members were completely rude, disrespectful. The way that I was talk to was very unnecessary I was crying and in pain and ...the nurses laugh in my face. They are definitely racist! I will never rec...

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Maria Sanders
Reviews 1
2020-09-09 10:11

Both my husband and myself have been treated in th...

Both my husband and myself have been treated in the ER and were given wonderful care. For my visit, my nurse was extremely kind and caring. I was there to receive care after having a piece of food stuck in my esophagus. They did everything possible to help me and the doctor spent time, sitting next ...

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Jason Polancich
Reviews 1
2020-09-08 00:04

Cant possibly overstate how bad my recent emergenc...

Cant possibly overstate how bad my recent emergency stay was here. Admitted but with no doctor for more than a day, no explanation as to treatment and the rudest/most threatening nurse Ive ever had help me while in the hospital. When I asked to leave due to lack of treatment, she intercepted my wife...

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Frank Harrison
Reviews 1
2020-09-07 08:03

On 28th & 29th Sep 2020, I was Hospitalize at DCH ...

On 28th & 29th Sep 2020, I was Hospitalize at DCH Northport Medical Center for a Total Left Shoulder Replacement.. The staff for the registration
clerk to room service was SUPER very Professional. They exhibit great technical knowledge. They make my stay there for very pleasant and relaxing.

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Tyler Stjohn
Reviews 1
2020-09-01 18:50

They couldn't tell me what was wrong with my 7 mon...

They couldn't tell me what was wrong with my 7 month old daughter they only ran a flu swab and that was the only thing they did. I waited the for 4 hours just for 1 test to come back and then tell me they dont know what was going on with my daughter.

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Zach Morrison
Reviews 1
2020-09-01 16:03

Just spent the night with a buddy in the Emergency...

Just spent the night with a buddy in the Emergency room, and our nurse Anna was great. Very sweet and funny. He was very anxious to go to the hospital in the first place, but after a few minutes she instantly made him feel much better. Kept us well informed of everything and went out of her way to m...

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Angela Ford
Reviews 1
2020-08-27 16:54

Yesterday, I brought my husband in having a heart ...

Yesterday, I brought my husband in having a heart attack.
It was shocking to watch how the E.R sprang into action.
EVERYBODY was doing EVERYTHING all at one time.
The time from From E.R to a post surgery room in CICU totaled less than 2.5 hours.
OUTSTANDING!!!
Everyone did a great job caring fo...

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Lorraine Price
Reviews 1
2020-08-26 15:06

I hope and pray that I never need to go to the eme...

I hope and pray that I never need to go to the emergency room ever again. The people acted as though they were automated. There was no empathy, no help, etc. They just put you through the process and do their best to push you out as fast as they can. I laid there in extreme pain for more than two ho...

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Rae2Three Strode
Reviews 1
2020-08-26 10:59

DCH = Don t Come Here.

DCH = Don t Come Here.

If you are very ill, go see a doctor in Birmingham.

The nurses are not attentive. They are always on their phones at the nurses station.

My grandmother almost didn t make it because the machine didn t alert the nurses when her breathing was low!!

Throw the hospit...

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Glenda May
Reviews 1
2020-08-21 23:18

Got there at 6 pm and left at 9pm without being se...

Got there at 6 pm and left at 9pm without being seen. No one checked on me, and everybody that came in was seen before me. There was a nurse that was very unprofessional with some customers. I'm glad that I wasn't having a heart attack or anything.

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John Drawhorn
Reviews 1
2020-08-19 20:01

I was so sick when they brought to the ER by ambul...

I was so sick when they brought to the ER by ambulance that I could not even tell them my name. Took way too long to see a doctor and get treatment started. Had to put me in Direct Admit. Hospital full of flu. I know they were probably doing the best they could but it took way too long to see the do...

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Diana Jones
Reviews 1
2020-08-19 17:09

The ER service was terrible after we were seen we ...

The ER service was terrible after we were seen we were to be discharged I was told 4 times they were working on it. 3 hours later and still nothing. The ER Dr asked how come we hadn t been discharged and the nurses said again they were working on it. Worst ER experience!!!! Hope we never have ...

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Roisin R. Clark
Reviews 1
2020-08-18 19:00

My mother was recently admitted to and treated by ...

My mother was recently admitted to and treated by DCH for a femur fracture. She received reconstructive surgery and was discharged on 12/20 with a guarantee from DCH's Home Health department that she would arrive home to all of the equipment she needed to recover safely, including a bedside commode ...

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Anita Sullivan
Reviews 1
2020-08-18 05:33

I was isolated on the Covid unit for seven days. ...

I was isolated on the Covid unit for seven days. I have nothing but the highest praise for the care I received. Nurses, PCAs and all other ancillary staff were excellent. Physician's were great and personally called my family to keep them informed of my progress. Thank you all for your care and c...

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T H
Reviews 1
2020-08-15 03:28

This is by the far the Worst hospital in Alabama n...

This is by the far the Worst hospital in Alabama not the people so much but the process...they will literally allow u to die then check on u 3hrs later to see if u okay....i came to the emergency room with my daughter and we came at 6pm and its now 1am and we still are in the waiting room....so if u...

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Pamela Smith
Reviews 1
2020-08-14 11:14

As soon as I got to a room in the ED. I thought a ...

As soon as I got to a room in the ED. I thought a room should be cleaned. The had left over Blood in lab tube laying on the cart and then after urine sample I have gave was left on the cart not thrown away by the RN after collecting it in lab tube. Also the was a linen bag almost full in room. I ...

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Martha Rogers
Reviews 1
2020-08-13 21:26

Long wait in emergency room before getting a hospi...

Long wait in emergency room before getting a hospital bed
Too many sticks that would not work in emergency room
Otherwise kind and helpful employees
Once on floor - great service
Call bell was immediately answered
Food was placed within reach
Nurses and all other employees were kind and helpfu...

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heather dumdey
Reviews 1
2020-08-10 10:47

Worst hospital ever. Micu nurses on day shift are ...

Worst hospital ever. Micu nurses on day shift are the worst. They're rude and disrespectful and they treat the patients like dirt. It's ridiculous at how badly they treat their patients and still have a job. Especially the elderly patients they do no take care of them properly and are rough and rude...

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Kristin Hawthorne
Reviews 1
2020-08-09 22:23

Went to Er with abdominal pain and dizzy spell tha...

Went to Er with abdominal pain and dizzy spell that made me fall. I never saw an actual dr they nurse practitioner never examined me. They said all I had wrong was a UTI yet my radiology report shows an ovarian cyst was found. Highly disappointed with how I was treated by the nurse practitioner! She...

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Sammy Avery
Reviews 1
2020-08-09 05:32

We have experienced excellent care, so far, for my...

We have experienced excellent care, so far, for my wife, who I brought to the ED in extreme respiratory distress on Friday night, 8/10/18. She was quickly moved to a trauma room. Her only complaint was a marked lack of compassion and common courtesy from the nursing staff, who did their jobs but nev...

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Jalesa Jones
Reviews 1
2020-08-09 02:09

Every time I come I have the worse experience. Thi...

Every time I come I have the worse experience. This time I went the only thing they did was do a mouth swab for the flu. I ve been sick for a couple weeks. Horrible cold, eyes matted everyday, throwing up sore body. All they did was prescribed mucinex. I had another horrible night, they really don t...

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DEBBIE FREEMAN
Reviews 1
2020-08-08 23:26

My dad was admitted on Tuesday afternoon and was h...

My dad was admitted on Tuesday afternoon and was having a heart cath at 11 the next day. So here we are at 1:20 still waiting. Someone finally came and told us it would Ibe in the next hour. I am guessing they were behind all day it would have been nice to know earlier as some of us took off work t...

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VAN Cartier
Reviews 1
2020-08-06 19:02

If your looking for somewhere that cares about all...

If your looking for somewhere that cares about all the patients that come through there door this is emphatically not it these are the type of people who would put a Band-Aid over a gunshot wound and call it care I would not send my enemies half dead dog to this place. This hospital is a monument to...

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Mattea Reed
Reviews 1
2020-07-26 15:30

I had my baby at 2:30p.m. and didn't get something...

I had my baby at 2:30p.m. and didn't get something to eat until 6pm. More importantly I've asked for 2 bottles for my daughter the first bottle took an hour and a half to get. The second bottle I am still waiting a hour and a half later. They have not offered to change her or check if she needed cha...

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Kimberly Jessup
Reviews 1
2020-07-26 07:57

I wish I could rate zero stars. Absolutely awful. ...

I wish I could rate zero stars. Absolutely awful. My mom arrived by ambulance from the surgical center. Waited in direct admit for almost 7 hours for a room. Medication and other items ordered by the admitting doctor took over 18 hours to arrive. Nurses rarely came in the room unless called and whe...

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Karley Parker
Reviews 1
2020-07-25 15:58

I came to DCH at 1 a.m on a Wednesday night (techn...

I came to DCH at 1 a.m on a Wednesday night (technically Thursday morning) due to wisdom tooth pain that was keeping me awake at night & hurting me to eat, swallow, etc. Apparently they are SUPER short staffed on this shift because I say in the ER waiting room for 4 1/2 hours before I was even taken...

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Marilyn Golden
Reviews 1
2020-07-25 05:59

I spent over 7 hours on DEC 26, 2019 in the ER. I...

I spent over 7 hours on DEC 26, 2019 in the ER. I sat for 2 hours before I was checked in. Then two hours in a room in triage before I saw anyone. Then to a room. They ran tests . The reason I was there because I could not put weight on my left foot. Could not walk. One person left my to go in t...

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Susan Duckworth
Reviews 1
2020-07-21 11:16

Dr. Martin was AWESOME.

Dr. Martin was AWESOME.
Triage nurses were helpful and on point.
Quickly seen with urgently symptoms.
My only issue was having to wait 2 hrs to discharging after Dr. Martha ordered it. I think we would have been there longer if he hadn't directly told nurse to go do it.

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Christi Burge
Reviews 1
2020-07-21 07:35

I wouldn't even give them a star. Worst hospital e...

I wouldn't even give them a star. Worst hospital ever. My 1 year old was running 102 fever and vomiting on the floors and they were taking people that came in waaayyy after us on in.. took us over 3 hours to be seen. By the time we were seen he had over 103 fever and vomiting all over the place. Nev...

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Johnny Numbers
Reviews 1
2020-07-19 15:19

Staff were outstanding!

Staff were outstanding!
Bed was uncomfortable...no capability to control room lights from bed.
IV pump made noises loud enough to keep me awake most of the night.
Food was great.

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Eileen Hubbard
Reviews 1
2020-07-14 15:35

I was in tremendous pain they took me straight bac...

I was in tremendous pain they took me straight back and immediately started to figure out what was wrong had and CT scan and found out it was from my back I was to have surgery two days after that day but I could not stand the pain and they figured out it was coming from my back my broken bones on m...

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Condraneka Carpenter
Reviews 1
2020-07-12 03:02

I was there a couple of hours before shift change....

I was there a couple of hours before shift change. First shift (before 3pm) stuck me in a room and forgot about me, but by the time the next shift came I was tested and out of there within a timely manner. O gave 4 stars because the 2nd shift were rockstars they were constant in making sure my visit...

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Rose Boyd
Reviews 1
2020-07-11 01:21

Shirley in the business department was able to pro...

Shirley in the business department was able to provide the information I needed without any hesitation. I didn't have to go through any red tape or the department head. I have found that the billing and business department are very cooperative and helpful.

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