My company is advanced Pools llc that is owed $16,500 from crystal clear pools, it s been longer than 6 months and I refuse to put liens on customers homes. These guys are crooks and I suggest you don t get involved bc if they cannot pay their subs then you will not get a complete pool in a timely ...
They are only getting one star because there is not an option to give anything lower. DO NOT USE this pool company. Despite that fact that the pool builders knew she was dying of brain cancer, they told us that it would be done in a few months. They signed a contract on July 5, 2018, did not start t...
Wish I didn t have to put a star, because they are NOT deserving of even one. Please do NOT use this company- there are far greater and ethically moral companies out there that WILL have your best interest in mind. Crystal Clear will take the larger portions of money due then complete the work solel...
Crystal Clear Pools are amazing. I was impressed with their attention to detail, knowledge of their industry, quick response time, and friendly staff. I would not hesitate to recommend them for any of your pool installation or repair needs.
We signed a contract in May 2017 with the false hope that our pool might be complete by the end of July. When we finally heard nothing about starting construction and called to request our deposit back, we got a call that they would begin construction the very end of July. Now after paying over 80% ...
Jeff and Butch recently completed a 20x40 inground vinyl pool which exceeds my expectations. I get it, they may not always answer the phone right that minute, however Jeff always got back to me. The concrete guys are amazing and great electrical service too. I will and have recommended them to my fr...
These guys took a deposit of $4500 in February and I cant reach them on the phone. Would love to talk to anyone else who has had the same issues with these guys
Families beware low bids to get your business. Contracted Jan 30th June 30th we had to hire a new someone else to finish our pool. Cost way more to fix all the things that were not done properly. Worst pool company I have ever dealt with. Poor communication , delays delays. Would not give them a st...
This pool company has horrible communication. They have been working on building our pool for three months and we basically have a concrete hole in our yard. They don t return messages and do not care for any concerns customers have. I would not recommend this company to ANYONE!! If there was a w...
top notch outfit! veteran-ed
and well versed in pool design, permitting and expertise of services very pleased.
I hired Crystal Clear to build my pool and I am completely satisfied! I highly recommend them to anyone wanting a pool installed. It was a fast build at my request but they did an excellent job and their attn to detail really shows. I have to say Rosco & Jeff were amazing and answered all my ques...
I had a 18x36 pool installed and it was affordable and beautiful. It was quick an easy. I've heard some terrible stories about other pool companies. I trust them completely.
Crystal Clear communicated well throughout the entire process. They were their to help anytime I called Jeff or Butch. Years later Butch still answers the phone when I call and has been more than helpful anytime I call.
If I could give no stars I would! They are ridiculous and should not be allowed to be in business. Horrible customer service and will not repair defects from poor installation. Do not use them!
Fast to build your pool and take your money; never calls back for repairs. If you want to build your pool fast, this is the place. If you need service of any kind, I suggest taking your business elsewhere. ...
Crystal Clear Pools converted our pool to salt water, installed a Polaris, & has maintained our pool for a few years. Jeff & Mike are quick to respond to any of our pool needs. I would highly recommend Jeff & his team for pool installation & pool maintenance.
I bought a pool from Butch at crystal Clear in 2016, just today I had an issue with the pump not working properly. Called Butch and he walked me through the repair process over the phone, for him to take the time 2 yrs after he was paid for this pool and walk me through it speaks volumes to his char...
The worst experience ever, had gunite pool installed 3 years ago. While still under warranty, I noticed the concrete decking was settling bad, coming off the tile, causing severe trip hazards around back side of pool. Butch stated they would correct the issue, they wanted to let it settle more, that...
If you like shoddy grading and a complete lack of integrity, this is the place for you. They did great until they had all my money. Once paid in full, it was like pulling teeth to get them to answer the phone. They were supposed to put salt in my pool that was included with the $37k price tag, but t...
Butch and the crew did an outstanding job installing my Inground Pool. Very professional, easy to work with and accommodating. I choose this company because they didn't try to over sell me and were price competitive. They did an outstanding job and left my yard/pool area neat and clean. Before takin...
We had a great experience with Crystal Clear Pools. They also service our pool and do a fantastic job. I would highly recommend them.
Cost $8000.00 to fix issues Butch and Jeff left us with. Just disappeared, would not return calls or answer emails. Even during construction of our pool communication was bad at best. Plenty of other quality companies out there, use one that is more reputable.
Not reliable!! Been calling for a year and a half never responded, did installed a very expensive system but incapable of doing service when things starts showing problems! Stay away
Hands down the best pool company I have ever dealt with. The professionalism of this company surpassed any pool company I've ever dealt with in the past. Thank you so much!