Convergent Outsourcing

1.4 · 68 reviews
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Gary Buckman
Reviews 1
2020-10-20 21:20

Be very careful this company has been sued into ob...

Be very careful this company has been sued into oblivion and any company selling your information to them can be sued at this point. Also, I see they replied some generic response about not being a scam. The court system and a small google search will show you the depths of this companies deceit. Do...

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Kalala Tuitele
Reviews 1
2020-10-17 05:29

Convergent outsourcing collection agency is by far...

Convergent outsourcing collection agency is by far the worst agency I have ever seen. I settled my debt with them two months ago. I requested a payoff letter from them after I paid my debt. They told me I had to wait for seven business days. So I waited and when I did called back they told me I woul...

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Nathaniel Lachuk
Reviews 1
2020-10-14 01:19

If this company is based out of Washington, and is...

If this company is based out of Washington, and is collecting a debt for a Washington company, then why is it calling me with a North Dakota Number? Why is it calling about a debt I don't owe? The company in question actually owes me a refund, and this company is trying to tell me I gotta pay 100 ...

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spiceyfood52
Reviews 1
2020-10-05 03:08

I never order from dish net work, so why am I gett...

I never order from dish net work, so why am I getting a charge. I found the charge please remove it. Thank you. I have lived in my house for 6 years, or longer and there is a charge on my account for 342 dollars. never did this, remove it.

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BB Jokes
Reviews 1
2020-10-03 23:24

The lady I spoke to wasn't an idiot, but she was e...

The lady I spoke to wasn't an idiot, but she was extremely rude. I work in Collections myself and I can tell she was just either having a bad day, or she just doesn't understand how to communicate with people in a respectful manner whatsoever. I have no idea how she's supposed to collect any money f...

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Charlestein Brooksberg
Reviews 1
2020-09-25 03:35

This company is a scam. The supposed debt is fake....

This company is a scam. The supposed debt is fake. The original creditor denies any debt ever existed.

This company has been reported to the FTC and I will contact my State's Attorney General's office in the morning.

Do not pay these people until you confirm the debt. Do not give these people ...

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Sally Franz
Reviews 1
2020-09-24 19:15

They called my new cell number with no details. I ...

They called my new cell number with no details. I called back on another line and asked what business they were in and the operator said it was personal and they needed my cell number. I said since they were talking to me they didn't need my number but they did need to tell me what they were selling...

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Myra Donnelley
Reviews 1
2020-09-22 00:41

This company is attempting to extort several hundr...

This company is attempting to extort several hundred dollars from my mother for a debt she does not owe. She has confirmed in person directly with the business in question that her account is active and current and that she owes them NO past due money. She has wisely passed the demand letter on to h...

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Richard Gaul
Reviews 1
2020-09-11 04:47

It doubles business with IC System account summary...

It doubles business with IC System account summary you pay one agency and it's still online with the other agencies not being paid thumbs up to Verizon if you can get away with it charge people for 6 months when their cell phone shut off because of Google security shut it off thumbs up to Verizon

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Simone Rabadon
Reviews 1
2020-09-03 01:41

If they're calling u about a bill it's because the...

If they're calling u about a bill it's because the company they're calling you about hired them to collect the past due. If u don't owe it its a simple as having the company billing u for this clear it out. It's not a scam and they don't buy debt.

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Dewey Bennett
Reviews 1
2020-08-19 04:40

One day my credit report plummeted by 65 points. W...

One day my credit report plummeted by 65 points. When I looked into it this company filed a fraudulent report to Experian. They never even tried to validate some company called COMCAST. All they would have had to do is look at my credit report and they would have known I never lived where it said I ...

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Viserys Targaryn
Reviews 1
2020-08-08 08:32

If they're calling u about a bill it's because the...

If they're calling u about a bill it's because the company they're calling you about hired them to collect the past due. If u don't owe it its a simple as having the company billing u for this clear it out. It's not a scam and they don't buy debt.

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Robert Wilkinson
Reviews 1
2020-07-22 04:00

CeeJay and Tiffany are idiots. They worked for the...

CeeJay and Tiffany are idiots. They worked for the company so they were part of the scam. Not sure how they sleep at night. Paypal has nothing to do with this company. ... Add to the idiot list Luke, Shannon, and the dragon girl. All are scammers affiliated with Convergent.

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Cat Johnson
Reviews 1
2020-07-18 04:30

I think it's annoying that they do everything poss...

I think it's annoying that they do everything possible to strong arm you if you are trying to pay off a balance. Every interaction I've had, to date, has been uncouth. The ivr system doesn't even tell you what their hours are. I mean, it really seems like if they can make anything more difficult for...

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Mickey C
Reviews 1
2020-07-11 15:05

They put 3 potential negative inquiries on my acco...

They put 3 potential negative inquiries on my account. I called them and got transferred to 4 different people. The 4th lady was beyond rude and told me to "Call Tmobile!" and hung up. She would not give me any information on then T-mobile, no account number no number to call nothing! Ridiculous!...

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Ryan Greenly
Reviews 1
2020-06-28 22:26

This company bought an OLD debt I had in college (...

This company bought an OLD debt I had in college (10 years ago). Had the nerve say it was from 2016 and report to Experian.

Ill file the dispute with Experian. If they are doing this to other people my advice is dispute the item with credit reporting agency! This company seems to buy junk debt be...

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jule star
Reviews 1
2020-06-14 08:15

If I could give 0 stars, I would. I got a debt col...

If I could give 0 stars, I would. I got a debt collection letter for a debt I've never heard of on the behalf of Paypal. I called to ask about it, and provided the Convergent account # on the letter. She then asked me for my Paypal email address associated with the account, and that seemed like a re...

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Cashout
Reviews 1
2020-06-11 09:17

Please do NOT trust they pretended to be Xfinnity ...

Please do NOT trust they pretended to be Xfinnity and I paid 2:95 cents for a 1hour pass of WiFi and they took my card information and charged me 60$ I was so mad contacted my bank and solved it but please THIS IS A SCCCCCAAAAMMMMMM is:watch out for these Indian scumbags scameereeeeeesssssssssssssss...

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asphaltbygeorge
Reviews 1
2020-05-10 17:47

Convergent sent me a request to pay a bill for $52...

Convergent sent me a request to pay a bill for $528.40 and said it was for T-Mobile. However when I called T-Mobile they said I owed nothing and nothing had been sent to collections.

I hope we can call the Attorney General and get them shut down and also make it so they can't start up under anoth...

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Luke Franklin
Reviews 1
2020-05-04 11:08

They did transfer me to a lot of calls but they go...

They did transfer me to a lot of calls but they got me to the right person to help me pay my debt. They were very friendly and willing to work with me. Just be polite and patient to them and I'm sure they will be polite back. Thanks for letting me work arrangements.

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Andrew Myrick
Reviews 1
2020-05-03 15:51

It first happened to my girlfriend, she gets a let...

It first happened to my girlfriend, she gets a letter in the mail from these *** men and women saying that she owes Comcast $140 or some absurdly low amount like that. We live in Ohio.

Comcast doesn't even offer service here! About two weeks later, I get a "love letter" from the same scam outfit ...

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Monte Belle
Reviews 1
2020-04-25 00:14

I have been calling them since October 2017 trying...

I have been calling them since October 2017 trying to pay a old Sprint bill, Yes, I'm chasing them. I have spoke to 3 people , first one was a rude douche and made it clear I wasn't getting helped but the other two were polite and tried to be helpful but I still haven't heard back. I paid all my cre...

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Sharmayne G
Reviews 1
2020-04-20 09:44

Man, after reading these reviews I must say I'm ne...

Man, after reading these reviews I must say I'm nervous. I made a payment for a debt I had. I was actually transferred to them. The lady I spoke with was nice and gave me a reference number for the transaction. I didn't feel like it was a scam. The only thing is she did say she would email me a con...

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Ron Sanders
Reviews 1
2020-04-07 22:42

These people are shady...at best. They keep harass...

These people are shady...at best. They keep harassing me for a debt that is 5 years old and was a breach of contract by T-mobile. They put a derogatory mark on my credit report without even having any details or facts about the case. Don't pay or trust these...people?

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Alexander Smith
Reviews 1
2020-04-06 00:33

Randomly took money off my card. I have never hear...

Randomly took money off my card. I have never heard of this company nor had any association with them. I am currently on hold with my dispute department. Never do business with this company . You don't even have to do business with them and they will still charge you so who knows...

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Jason Perron
Reviews 1
2020-04-04 23:30

I'd give less than 1 star if possible. I requeste...

I'd give less than 1 star if possible. I requested to take a settlement offer 4 months ago, and just found out the it didn't go through and had to pay a balance to clear it up. Any business that falsifies settlement offers are so dishonest and disreputable. This company is worse than that. Filed...

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Alan Kogan
Reviews 1
2020-03-11 23:16

Received a bill for a service / product never purc...

Received a bill for a service / product never purchased. Internet search revealed an avalanche of complaints about this company for same / similar abuses. I have informed the BBB and noted that their website contains many other nearly identical complaints about this company.
I strongly advise any...

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overlee
Reviews 1
2020-03-07 11:12

They have been constantly calling me at a phone nu...

They have been constantly calling me at a phone number I no longer have to make a payment on a bill that was paid off 5 years ago. They should research these "debts" before they buy them. Also the conflict of interest posts from former and current employees have been reported.

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Sean Carter
Reviews 1
2020-02-25 02:10

Company calls multiple times a day from fake numbe...

Company calls multiple times a day from fake numbers, half of them don't work when you call back. Finally tracked them down. The company brought fraudulent debt from someone and trying to collect. Never give these scammers anything. No name, number, address, etc. Take them straight to court.

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Matt Holmes
Reviews 1
2020-02-12 23:14

Called requesting to speak to me, but wouldn't tel...

Called requesting to speak to me, but wouldn't tell my assistant their location or website -- found it after further researching the number. Here's the 1 star review for being shady, in addition to already have dozens of scammy 1 star reviews. Google, take the guys down already...

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annettemint
Reviews 1
2020-02-12 16:36

This company is a total SCAM. They sent me a lette...

This company is a total SCAM. They sent me a letter stating that I owed a cc from 1999. Really? So I called them up and stated I didn't have a Discover card. The rep stated that they would send me fraud account paperwork. After nearly a week, I called back and a rude rep told me the paperwork had be...

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Cee Cee
Reviews 1
2020-01-22 02:30

Isn't a scam. Worked there and it's all legit. Pay...

Isn't a scam. Worked there and it's all legit. Pay your bills on time and don't leave any closed accounts with a balance that way you will not receive any calls. If u believe it's a scam, then u do run the risk of having your services terminated or what not.

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Chan Kasama
Reviews 1
2020-01-19 01:44

If I could gave them - or 0 star I would. I paid o...

If I could gave them - or 0 star I would. I paid off my debt over years and they said they wouldn't be able to take it off my credit report for some reason. Already hard to contact them and the call representatives were really rude and unprofessional.

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