I have known these fine people for twenty five years. We have used their services off and on with different counselors for various situations that have arisen in our family during that time. I would highly recommend their staff.
I was super nervous to go here because of the negative reviews! The startup process was a little difficult - things just seemed to fall through the cracks and I had to follow up a time or two to make sure they happened. But since then everything has been great!
I ve met with Psychologist Sam Szyk...
Don't expect the staff to answer the phone unless you are trying to get to billing. Messages left in the "general mail box" won't necessarily be returned. Poor communication.
You guys, I'm so mad, and upset with this place. My teenage daughter had been going here for a few months seeing Dr Jeff K. She had a panic attack last night which brought on some serious effects that led us to take her to the ER. today I tried to get a hold of her counselor to try to get advice...
Don't go here. There are so many other options. Dr. Szykula was such a cold person and I was uncomfortable my whole visit. Apparently I'm not the only one that has had trouble with billing. I got charged 3 times for one visit and when I tried to clear things up over the phone the lady was rude and c...
I was told both through email and when I walked in for my first appointment that CPS accepts my specific health insurance plan. Two weeks after my second appt. I get a bill for $200 in the mail, which I then contacted CPS billing saying my insurance covered none of it and there must be some mistake....
It just depends on who you see. I had one Dr. Who couldn't care less about me which lead to medication that was harmful then I saw a dr who put more thought into my healthcare and pays close attention to my medication. Therapists, I had one who would stare at the clock the whole session and cut me o...
This facility will not only misdiagnose and hinder treatment, but you'll go in circles endlessly about billing. They are not upfront about charges and continually add more, even after indicating that something has been paid in full and there is nothing left to bill. Try the University or Intermounta...
For the past 6 years I have been coming here for medication management. I have seen Dr. Neuman for years, and before him I saw Dr. Thatcher (before he left for the VA hospital).
I love, love, love Dr. Neuman as a psychiatrist. He is:
-no nonsense
- a very good listener
-very concerned about my ...
The worst. Brenda is a horrible therapist. Loopy and spacey. Never seem to focus. Took my kid to about 10 sessions and she NEVER offered any techniques or solutions. She basically listen to us talk for an hour and twiddled her thumbs or told us a personal story of how she has problems. On top...
Love Dr. Currier. Reception is always very sweet as well. Love this office.
HORRIBLE!!!!!!! My mother was the one that went to this place to receive some counseling since she has been experiencing chronic depression for some time. My mom came home one night after the first few sessions and i asked her how it went. She was horrified at the way the psychiatric PA (Catherine) ...
Just very slow to get back to you, if they ever do. There's no follow up, no drive to move forward, etc. It was a constant effort to request appointments, not hear anything, ask again, and then it just got to a point where it seemed better to search elsewhere.
This Is UNACCEPTABLE!!!!!!
-Lemongrab
dr. Neumann seems fine but each and every time I get a refill I have to call the pharmacy, then call his office repeatedly. I have to make sure they actually faxed my pharmacy because they say they did and they haven't. then after they say they did, I have to call my pharmacy again to confirm that t...
The quality of care I received was not high enough to put up with the struggle the billing department has. The billing department struggled with communication between each other and with me. They continuously billed my old insurance and eventually I just paid the bill myself and submitted it persona...
Dr Miller was a godsend! We'd been to 2 other psychiatrists before we found him. He was so quick to respond to emails when I needed his help. My young son really liked him. Wait time in the office was never more than 5 minutes. We made huge headway in my sons treatment for both ADD & Bi-polar becaus...
I went to a handful of sessions with Steve Nickolaisen Ph.D. None of which proved to be the slightest bit fruitful. He was often late, disheveled, distracted by an unorganized desk/office (which he repeatedly referred to when he wanted to print something for me rather than explaining the simplest of...
I never write reviews but must warn you to stay away from this place! I would not go here again if you are serious about getting any kind of help for yourself or anyone you care about.
I was hesitate to schedule with these guys based on reviews but I'm glad I trusted my gut. A lot of the "bad" therapists mentioned in reviews here mention therapists that don't seem to work there anymore judging by their website. I found Dr. Neuman on their website, and when I called they told me he...
Terrible place to go, my wife paid $175 for the first visit. Second visit was a month out with a date. When said date came, the office people said she would have to register as a new client AGAIN, and it would be over the scheduled 15min session, so they denied seeing her, and had to push her out a...
Had nothing but good experiences with them. The first therapist I made an appointment with mistakenly thought he could take my insurance, and when I got there and found out he didn t, he offered me the session at what I would have paid if my insurance had covered him. He got me set up with someone n...
I read all of these Google reviews when my primary care referred me to Dr. Neuman. They did not deter me at all. Why? Because multiple negative reviews are a reflection of reviewers and not the facility and the doctors/therapists. I have only had two visits with Dr Neuman and today there were issues...
Dr. Szykula is very knowledgeable, friendly, professional, and efficient. He is the only doctor I've ever been to that truly listens. I highly recommend him and his staff to everyone.
They have great providers but the billing department is a disaster! When I scheduled my last appointment I was advised I had a $20 past due amount. I was transferred to billing, no one answered. I left a message but no one returned my call. I made several more attempts and again no one returned my c...
I have been going to this practice for over a year now, and I have really enjoyed my experience working with LeeAnne Hess. She has been very understanding and has provided me with quite a bit of good advice and resources. She isn't one of those counselors who will confront you if they feel that you ...
I have been seeing Dr. Neuman for over three years and have nothing but great things to say about him. He has helped me find the correct medications and it feels like he genuinely cares about his patients. Sometimes he is running late, but to me that shows that he passionate about helping his patien...
The counselor they assigned to me is pure gold. I hit the jackpot. She is the best counselor ever! I was tempted to give them a 4 star rating due to the dimwit they initially had me working with, but my current counselor is so amazing that all is forgiven. So if your counselor is not a good fit mayb...
Efficient and easy to work with! I've never had anything but a pleasant experience.
At one time they had a extremely good prescribing doctor by the name of DR. Aslami. now all they have Dr. Neuman, he has terrible bed side mannor and he cuts you off when your talking.
if you need a prescribing Dr., GO SOMEWHERE ELSE!
oh btw. if you show up late to an appointment they will charge...
I have been seeing Dr. Llewelyn for almost a year and I have had a wonderful experience. I see old reviews and the staff must be newer because I have never had a bad experience with them. Amber is my favorite, she is very friendly, helpful, and caring. I don't know what I would do if I had to go s...
I continue to be impressed with Dr Neuman and this clinic! I have found this Doctor to be extremely knowledgeable, friendly and kind! I'd highly recommend him and this group!
I have never felt the need to warn people about an establishment, but this is more than likely the worst possible place to receive "care" in the state.
Truly a company that can't spend the time to pretend to care whether they help patients or not. I went here for far too long. Psychiatrists ignor...
My therapist is Amy Davis and I really appreciate how she's helped me, she doesn't force me to say anything I dont feel comfortable saying and she is super calm and chill with everything. I also told her I was thinking I needed medicine and I asked her what she thought would be the best medicine for...
Prepare to be treated like a number and not a person. The front desk frequently claims that they never got a refill request or actually faxed a blank piece of paper back to the pharmacy. Business thrives because they are the only game in town. If you can find another option go that route for sure...
They charged me $156 for a no show, when i called 5 days ahead of time to cancel my appointment. They said thier notes said i called to cancel with a doctor "i didn't even have an appointment with". I told them thier notes were wrong but they wouldn't listen to me. I called and canceled for the doct...
This place is a complete joke. Before you can even see a psychiatrist you have to talk to a therapist who has no idea what he is doing. Then they tell you a psychiatrist can't see you for over a month. Every appointment I went to I had to wait over 15 minutes to be seen but then the one time I was 5...
Met with a therapist who didn't know what personality disorders were, didn't understand what schizophrenia was, talked about himself the entire time, and said some things I'm sure would be dangerous for a suicidal person to hear.
He told me all mental illness is just thinking too much. And if I j...
This place is run and owned by a absolutely detestable human being. No warnings for policy changes, treats his workers unfairly and therefore his clients unfairly. Avoid this place at all costs
Created a bigger problem. Billing was a joke. Told several times we didn't owe anything, then suddenly hit with a 450 dollar bill I didn't have the money sitting around for. Explained that to them, and it was turned over to collections almost immediately. The counseling was not very helpful either. ...
I love Sam Szykula and his amazing life changing performance with neurofeedback! Sam has literally saved my life wife using the proper neurofeedback settings to have my panic attacks stop and to be able to use serotonin products once again! The other staff is great as well and most are as amiable an...
Catherine Ortega PA does not care about her patients. she requires you to see her every 2 months just to get your medications. Save you money and find some place else. Catherine Ortega PA just wants your money she doesn't care..... I went to an appointment and didn't have the full amount by 20 dolla...
I have been going to this office for over a year now. The only person in the front that cared at all to treat me or my mother with respect has since left. Now we are left with women who don't care whether or not I am given the help I need. They rarely let us know important information regarding my a...
I would and have recommended several of the providers at this location. Front desk to doc communication could be better, so get your doc s direct contact information.
I have been to 5 different clinics and Comprehensive Psych was the best by far! It s rare when you find a facility with that many people who genuinely care about your well being. The front desk is always so helpful and the various providers I ve seen here through the years are kind and thoughtful. I...
I've been going for years. Shea and James have been great.
Stay away! I had an appointment with Jeff K. Waited an hour in the office, and he never bothered to show up! The receptionist said they had no idea where he was. PATHETIC!
Follow up 2 weeks later I contacted the clinic, and they said Jeff K only rents space from them, does not work for the clinic...
If you need a pre authorization done they say it takes two weeks, which is a joke for a company that small. They have messed up billing several times and I tried to work with someone over the phone and was treated terribly. I had gone through 3 doctors due to turnover. Possibly due to the inempn...
This place is great, all of the doctors are great! It is very clean and the people are very professional. They do their best to get patient's in to see a doctor. I would recommend this awesome place to anyone.
Traumatizing experience with my teen. Completely destroyed our confidence in mental health therapy.
I have never had one single issue with the front desk. Keep in mind, most people going to this place are depressed, anxious, bipolar, angry, miserable, and could easily be misreading the ladies at the front desk and projecting their own issues onto them...or they are just miserable people who hate ...
Their billing hasn't always been perfect but we have always been able to work it out. We have been using them for several of their services over the past six months and have had wonderful experiences with various aspects of their business. This week they were able to get a prescription issue fixed...
I have had a perfectly good experience with their providers. Unfortunately, the front desk staff and other support staff are worthless. When my physician had to delay my appointment a week due to vacation, I reached the front desk staff and explained that I would run out of meds in the meantime. The...
Okay, I was going to hold my review from the first disaster at this clinic. But then, I thought I should go back and try again because I needed to see my doctor. It was absolutely as bad. The scheduling/front office/billing staff is worthless at best. They don't care about their patients at all. If ...
The doc I'm seeing is fine, but this place is an unorganized cluster. If you have other choices go elsewhere
This is really more of a timeshare for hobbyist therapists. Counselors schedule rooms a couple days a week and benefit from umbrella billing and insurance checking and other resources. In my experience with two therapists there, they just aren't around enough for effective therapy. They go out of ...
So disappointed. Don t waste your time or money. They called me and told me that my appointment was cancelled the morning of after I had already taken off work just to come in to them, and had to wait a month to get in to the doctor I needed, and then charged me after I called and told them I would ...
I have been coming to Comprehensive Psychological Services for over two years. Not only is my personal therapist one of the most amazing men i have ever met but also the staff is soooooooooooo real and compassionate. They are always so kind and respectful me! I truly feel with all my heart that a...
I have experienced trauma. What can a mental health therapist do for me who is from Idaho. ( oh, I live in Utah so I can't complain). Nonetheless I am throughly impressed with the skill of Christopher Bezzant CMHC as my therapist. I have had many. He is offering in person and telehealth. This man is...
I have gone to comprehensive psychological services on and off for the last 15 or so years and have seen multiple psychologists over the years but, mainly with Steve. He is excellent and what he does and highly recommend booking an appointment with him!
I don't know why this place gets bad reciews. It's the best one in the valley.
I had a long happy history with Comp Psych, then we needed another kid tested for ADD. Testing for ADHD cost $950, I'm not kidding. It would be another $200 for him to actually get a prescription. One day we were there for 45 minutes and were charged $150 for testing and $175 for '60 minutes psycho...
It has taken over a week to get a forum I asked for a Long time ago. Not efficient at what they do. My therapist Jane was nice.
Took them two weeks to refill my prescription. I won t be going back.
I haven't gotten to see the doctor himself, but the blonde guy at the front desk seemed like he was have a bad day or something?? He was quiet rude. The lady over the phone told me that my insurance is in network, but it wasn't which made me feel like I've been tricked. Overall, the place was creepy...
I have to admit the negative reviews that people have left made me nervous to go to this place. I almost cancelled but I'm glad I didn't. Dr. Neuman was fantastic. He worked so well with me. He even asked my opinion on what I wanted. He really listened to me and my concerns and problems. I am so gla...
Last year I paid $750 for a psych evaluation for my 14 yr old. Lindsey Barlow PhD administered the test-partially, with the help of the front staff. One computer stopped working and no one checked on my daughter until she texted me and I had to track someone down to restart the computer. The written...
Unfortunately, both females that I saw here (one time only)-were not friendly, one was not engaged making me feel like I was a bother and the psychiatric PA came across as very defensive, and almost threatened by me as another woman. Very unprofessional. I'm fairly certain the counselors and psych...
Met with Dr. Steve. Experienced. Kind. Exactly what I was looking for. COVID protocols in place for now. We wore masks. Looking forward to my return visits.
The billing department is so unprofessional and have not been helpful with dealing with insurance. DO NOT go you will be left with the whole payment.
I have been seeing Dr Jeff K for a while now, and for the first time I can say I've been making exceptional progress in my recovery from past abuse and traumas. I have been to a few different therapist and never really felt like I was being listened to or understood, but with Dr K, I feel like he un...
Office staff could be more helpful but the current provider I see is very helpful. Billing staff Sonja was very helpful.
Horrible place to go. Do not recommend to anyone. They messed up the billing codes, Staff were rude, Doctor ordered wrong Medications, Doctor didn't listen to what I had to say, Kept pulling my husband in and interrogating him. Honestly caused me more psychological damage dealing with these peopl...
I run a group home and several of my clients require medication. These people would come to my group home to write prescriptions. I have had nothing but problems trying to get a hold of someone to get their refills. I have tried to contact someone for two weeks by phone. They do not return phone cal...
Comprehensive Psychological Services sets the bar incredibly low for their self-described pride in a "tradition of excellence." Perhaps there wouldn't be such a public stigma surrounding mental illness if the providers and staff of a mental health facility took the work they do seriously.
After s...
One of the most unethically run mental health facilities I've ever been too. Over charge for everything and give misinformation on in and out of network providers for different insurance companies. Billed my insurance company 150 dollars for a 30 minute counseling session. Also billed 250 dollars fo...
Not kid friendly office!
We needed a child evaluation. This office asked me to bring my entire family of four children so they could observe play. Instead, they put us all on one room with nothing to do except what I brought them, and took my son in for individual evaluation for an entire hour. By ...
I've been seeing Doctors and Psychs. here for over a year and out of all my experiences with Psychologists and Psychiatrist from State to State, bc we are a military family. I couldn't be more pleased to be here. I wish I could take Natalie Herndon & James Parker with me to our next duty station. ...
They pulled up under "Autism Assessment and Treatment Center" which seems like a bit of false advertising. It was clear to me that the two psychologists I saw didn't have a current understanding of autism. I was administered a male test, and I am female. One psychologist seemed to have a limited vie...
I have had an amazing experience with Comprehensive Psychological. The receptionists are cheerful, helpful and always able to assist. I was interested in receiving Neuro Therapy for migraine headaches and sleep issues. The therapy was extremely helpful. My migraines reduced from 2-4 times monthl...
Horrible experience: Staff provided inaccurate information about minors and parental consent for the second visit. Even though present, Comprehensive Psychological Services charged me for a "late cancellation." I tried to call their office to discuss but they prefer to communicate by email accord...
Extremely disorganized facility. They will make appointments on the wrong day, input patient information wrong, charge the wrong amount on bills, get paperwork lost along the way. You have to have the mental energy and organization to keep on top of them, otherwise you'll never get service.
Was diagnosed with moderate to severe ADHD by their staff. Am seeing a therapist at their clinic as well. But they have one nurse that treated me with utter condescension and refuses to treat me for my disorder and her boss ( whom I have never met ), she said, agrees with her. Their motto should ...