Comcast - ASC in Madison, MS

2.8 · 164 reviews
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Gerald Pollack
Reviews 1
2020-09-10 00:09

So this is not a place that usually gets high revi...

So this is not a place that usually gets high reviews because you are there to pay a bill, complain, or another unpleasant task. I was here to exchange equipment. The line was long but was efficiently dealt with. The customer service people were quick to get things done. Generally the people in line...

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James Broadwater
Reviews 1
2020-08-12 00:29

Quality: POOR! They lied to me in a voice mail, sa...

Quality: POOR! They lied to me in a voice mail, saying that our router might not support their "new" services after 12/11/2012, indicating that we needed to get a new one for "free," but paying $9.95 for shipping. I ordered the new router, then found out that they were charging me an additional $15....

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John Stanfill
Reviews 1
2020-08-06 03:01

Wow, AT&T must make a killing in this city! I call...

Wow, AT&T must make a killing in this city! I called to check on pricing and was quoted twice the price that it says on the website for half the service. When questioning the price I was told "if you knew then why are you asking me". GG Comcast, I will be going with another service. Perhaps a few tr...

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archana kedar
Reviews 1
2020-07-24 03:07

JACKASS people, I wanted to discontinue the servic...

JACKASS people, I wanted to discontinue the service, but these thugs without my knowledge signed me up for 2 years of f#$%#d up service without my knowledge, supposed to be 50mbps, but awfully slow, federal investigation is required with regards to speed limits manipulation by comcast,, i think they...

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Jay Patel
Reviews 1
2020-07-23 14:06

so we took comcast service nd didnt had any social...

so we took comcast service nd didnt had any social for that i called 100 of times but i got no answer.. I went to service center nd talked to JANICE but she was talking so rude as if she is doing a favor to us.. nd after all that i decided to cancel the service nd she was like thank you jesus as if ...

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Adam Dover
Reviews 1
2020-07-20 11:46

I hate that I even had to give them ONE star. I g...

I hate that I even had to give them ONE star. I guarantee no one can beat my "experience". If you can, I will be very surprised. Its a long read but worth it for laughs. And in the end, Im getting screwed out of $200. But the best part is at the end. As if the $200 wasnt enough, that was just ...

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Michael Mitchell
Reviews 1
2020-07-18 11:13

Service has been solid for the past few months but...

Service has been solid for the past few months but their customer service is absolutely terrible. We've had an exposed (not buried) cable running across our yard since installation. We've had 3 appointments to have it buried and all of them were no shows.... not even a call.

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Jeremiah Reese
Reviews 1
2020-07-10 23:20

I called Comcast and could not get help and was to...

I called Comcast and could not get help and was told to go into a service center. They customer support was polite and knowledgeable and I started an account in 15 minutes. My main frustration is that I had to talk to an agent on the phone for 45 minutes to activate my modem.

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Jazzie J
Reviews 1
2020-06-24 13:36

Wow only 2 workers 20 ppl in store! First and last...

Wow only 2 workers 20 ppl in store! First and last time coming here. Why are only 2 ppl working?! Why does Comcast xfinity not value my time?! Very displeased I hope it lets me post a pic of a snapshot of the middle of the line Ive made it to

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Prashant Venigalla
Reviews 1
2020-06-22 12:30

Comcast/Xfinity is the worst internet or mobile co...

Comcast/Xfinity is the worst internet or mobile connection service available in the country. They increase the price without notice. They have increased my internet plan by almost $30 without any formal notice and they did this for the second time in the last 6 months !! I will never recommend Comca...

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Jeff Lamb
Reviews 1
2020-06-20 01:40

It's Comcast! Years as a customer and nothing cha...

It's Comcast! Years as a customer and nothing changes w these folks. Sad for a company that started in Tupelo. Tired of talking to foreigners on phone. Local office is helpful but they need triple the number of service reps. Too long of a line.

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Kaitlyn Tillman
Reviews 1
2020-06-16 22:03

Should be no stars-but not an option. Go with anot...

Should be no stars-but not an option. Go with another provider. Promo was $30 p/m, called to set service up for my apt while in graduate school- rep who set the acct up assured me that it was indeed $30 p/m. Every bill since the acct was set has been $40 p/m, the december bill never arrived in my em...

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Trish Hawkins
Reviews 1
2020-06-02 22:22

I have never been to this service center but Comca...

I have never been to this service center but Comcast customer service over the phone needs some serious help. I was on the phone with them over 1 hour and a supervisor was supposed to return my call. I have yet to hear from anyone. They charge way too much for service to be so bad.

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Mark Lewis
Reviews 1
2020-06-01 05:41

I have had to contact Comcast customer service 7 t...

I have had to contact Comcast customer service 7 times over the last couple years because of a recurring modem rental fee.....when I OWN MY OWN MODEM!!!! They promised the last 4 times it wouldn't happen anymore but it keeps happening. The worst part is they merely credit the amount they OVERCHARGED...

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Bill Cook
Reviews 1
2020-05-22 02:59

Awful! Long lines at customer service.

Awful! Long lines at customer service.
First time I called they said they'd call me back --they didn't. Second time they said they couldn't find my address in computer. Third time
Still waiting in line. Don't get Comcast unless you have to. Move!

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Shequita Townsend
Reviews 1
2020-05-02 01:16

Comcast is sadly the best cable out there. They tr...

Comcast is sadly the best cable out there. They trap you in with great deals for the first year or two. Then they lower the boom on you when it's time to renew your contract by not offering you any decent deals figuring your gonna stay because their the best. Only way to get a better deal is to actu...

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None Yo
Reviews 1
2020-04-19 01:51

An absolutely disgusting business. It shocks me th...

An absolutely disgusting business. It shocks me that this company even still exists. Worse possible business ethics out of any company I have ever dealt with. If you pay for 60mbps internet speeds don t expect more than 30. When you call and let them know they aren t providing the service they promi...

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