Clothes Mentor Rogers, AR

3.6 · 59 reviews
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Breanna
Reviews 1
2020-12-23 14:46

They always have a good selection of clothing and ...

They always have a good selection of clothing and pretty affordable prices. The workers are very friendly and willing to help. If you're selling to them, just make sure you know what all they're accepting at the time because they don't look through your items immediately and then they'll just return...

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Shelby Reid
Reviews 1
2020-12-06 20:10

In all my 30 years I do not think I have ever had ...

In all my 30 years I do not think I have ever had someone act so rude to me while in their store. All the reviews are spot on - the customer service is TERRIBLE! When you walk in nobody as much as says hello.
I have been in more than one time in the past few years hoping something has changed or ma...

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Mary Jane
Reviews 1
2020-12-06 18:16

Offers are a complete joke here. Will not do buisn...

Offers are a complete joke here. Will not do buisness with them again. I should have taken my stuff back today. Brought in many items new or only worn a couple times. At least $600 worth of items at retail and got $45 offer. Never again!

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Rebeca Garlinger
Reviews 1
2020-12-03 12:02

Said they were accepting winter clothing brought...

Said they were accepting winter clothing brought in a bunch of flannel to sell and they ended up not accepting any of it saying it was well loved and sized jrs I m a size 8 so I m not sure how they thought they were jr sizing. And well loved but hardly worn and some had tags on it still. This ...

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Melissa Fitzmorris
Reviews 1
2020-09-15 08:17

They bought some items from me. I opted for store...

They bought some items from me. I opted for store credit and then found plenty of nice things in my size. Only complaint is they didn't have tagged 30% off items ready to sell on the day of the sale. I chose to be there that day for the sale but there essentially was no sale. I purchased some it...

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Kaylyn Whitham
Reviews 1
2020-07-18 07:28

Staff was rude to me and the people I was with, we...

Staff was rude to me and the people I was with, went in to sell my clothing, but left with it all in hand. Staff made me feel like a nuisance for trying to sell my clothes, and were rude throughout the experience which is what made me decide to sell clothes elsewhere.

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Jillian Horton
Reviews 1
2020-07-07 09:01

I am a weekly customer at Clothes Mentor due to th...

I am a weekly customer at Clothes Mentor due to their friendly staff, quality of the merchandise, and wonderful prices. I am always greeted when I walk in the door, which I am very appreciative of. The brands they accept and sale include women s malls brands to upscale, offering a lot of variety. No...

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Rose Jackson
Reviews 1
2020-06-19 10:23

OMG my daughter and I thought we died and went to ...

OMG my daughter and I thought we died and went to heaven the first time we went to the store. The deals were second to none. Throughout the entire time, my daughter continued to say, "Oh my goodness I can't believe this is happening." She loves the quality and quantity of selections. But most import...

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Nikki Carpenter
Reviews 1
2020-06-05 18:44

The customer service at this store is terrible! Th...

The customer service at this store is terrible! The sales associate actually rolled her eyes at me with the clothes that I handed her to place back on rack after trying on. Worst customer service, good buys and sales but won t be back due to the associates!

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Kim P
Reviews 1
2020-05-23 06:53

A "fashionable"friend told me about the store and ...

A "fashionable"friend told me about the store and how she always finds great items.

I was surprised to read that the staff was snooty. When I called and then went into the store to purchase a gorgeous designer bag, they were nothing but professional. I will definitely shop here again.

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Leanna Adams
Reviews 1
2020-05-20 00:18

This place is a God send. I was able to get severa...

This place is a God send. I was able to get several new shirts, a pair of dress pants, and two blazers for work all for under $75. I really needed professional clothes for work and could not afford them brand new. Every piece was clean and good quality-does not reek of second hand.

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Erin Sehgal
Reviews 1
2020-05-14 21:46

Tried calling at least 6 times this week to set up...

Tried calling at least 6 times this week to set up an appointment to buy & could not get anyone to answer. Decided to drive in on Saturday. Hours show they open at 10 on google. Facebook shows they open at 11. In reality they open at 12. However they only are doing buys 3 days a week from 11-4...

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Meg E
Reviews 1
2020-04-27 20:59

I went in for the first time to try and sell some ...

I went in for the first time to try and sell some items. It is a very nice store, very well maintained, nice clothes but the customer service associates are not the kindest of the bunch. They were quite rude, very snooty and didn't make me feel like they needed any of my business. I loved the clothe...

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Bernadette D Holt
Reviews 1
2020-04-14 22:58

I've been twice and I found something to buy each ...

I've been twice and I found something to buy each time. The sizes range from Small to Plus. They have a good selection of gently used shoes and designer purses. The only con about this place are the staff - the greeting when you walk in is vacant and generally they ignore you until you pay which is ...

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Candy H
Reviews 1
2020-04-06 23:18

First time to the store and took two name brand pu...

First time to the store and took two name brand purses to sell. They print a receipt with your name but it does not list items. As I didn't know their process, I asked how do they know it's mine...what shows the purses are mine? Here's the customer service response I received, "this is how we do it ...

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John Newman
Reviews 1
2020-03-28 20:24

NO one spoke to us or cared if we were in the stor...

NO one spoke to us or cared if we were in the store. Not very friendly, the store is beautiful, some of the prices are way to expensive for what it is.. I think the owner needs to get a handle on customer service and having the staff be friendlier..... ( its a used clothing store, no matter what...

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Virginia Van Es
Reviews 1
2020-02-15 10:39

I m a frequent customer and have had only positive...

I m a frequent customer and have had only positive experiences as a customer. Unfortunately, today I tried to inquire about taking some items there as a vendor and it was a totally different experience. Allison, the co-owner, must not realize that her customers and vendors are most likely one in t...

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Lori Lynn Tucker
Reviews 1
2020-01-26 22:45

I love shopping at Clothes Mentor! I'm really surp...

I love shopping at Clothes Mentor! I'm really surprised at the negative reviews about customer service, because every time I'm in, the staff is friendly and accommodating. I prefer to shop second hand before buying new. I rarely buy new anymore since shopping at Clothes Mentor. They are very picky a...

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Morgan Maestri
Reviews 1
2020-01-17 08:03

The store itself is great, I ve found lots of thin...

The store itself is great, I ve found lots of things. The selling experience is HORRIBLE! I walk in, and the employee looks me up and down and starts with Are you 18? I am an educated professional. I am already feeling like I am not being taken seriously. She then continued to tell me I need to si...

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Jake Whitham
Reviews 1
2020-01-06 01:39

My girlfriend and I went into Clothes Mentor to ex...

My girlfriend and I went into Clothes Mentor to exchange clothes and right out of the gate the lady at the counter was extremely rude. We asked simple questions and were provided sarcastic or annoyed answers and the staff acted as though we were lesser in some way. Our experience was so poor that we...

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