Thorough exam but I felt that I was being pushed to buy expensive versions of frames I liked and the fee for the exam should have been communicated before the appointment. But nice staff!
All of the staff is extremely friendly and helpful, and Dr.Raphael is knowledgeable, personable, and obviously passionate about her work.
They were really helpful and I'm impressed with their service.
Delightful staff, took the time to explain information in detail and addressed my concerns.
dEcent service, I am remembered as a customer, and they try to get me comfortable and affordable contacts that work for my usual vision. I'm a fan.
The doctor caught something medical I did not know I had and immediately helped me deal with it. Staff was friendly and supportive. Nice environment as well. When I went to the fancy eye doctor, they had to burn off a tissue behind my lens that had clouded up ... they say a common problem followi...
Very professional. Very COVID conscious and proactive. Employees and doctor are very kind and knowledgeable. Clean and nicely decorated office. You couldn't ask for more.
Very professional and helpful. Being open on Saturdays is great
I felt very comfortable with Dr. Rafael and her assistant. Everything is very clean and they took all the necessary precautions one would expect during this pandemic. Dr. Rafael was very thorough and she helped me navigate my insurance benefits when it came to purchasing glasses or contacts. I would...
A great place with wonderful service!
We were in town on vacation and was in need of fixing my daughter's glasses. They took care of us and had them fixed within an hour. Thank you!!!!
Environment is very relaxing, and staff is very friendly. I found the appointment moved very slowly, but perhaps only because several of the staff were new and learning their jobs. Either way, the staff were very courteous and friendly, and helped me select a pair of glasses without making me feel p...
Dr. Rafael taught me things about keeping my eyes and contact lenses healthy that I had never heard from any other eye doctor in the past - very impressive! Her staff is friendly and very helpful in explaining their procedures, costs and insurance policies. Eye insurance is something new to me so th...
I got the best service here. The staff was friendly and Eye Dr is very knowledgeable and through. These are the best glasses I ve had in years. Went back for my yearly check up and got my second pair in three days time. Great service. Their prices are higher than Target but it so worth it. My visio...
They are very efficient and the Dr knows her stuff.
The customer service was excellent and the professional approach to the services provided was highly superb. It was a great experience - I will recommend them to anyone and will surely go back.
Great staff and very sweet Doctor. Always a pleasant visit
$220 for an eye exam what a rip off. Run away from this place. Granville vision is right down the street and they only charge $80 for the exam.
The staff and doctor at Chicago Eyes are kind and communicative. I have always had a great experience there.
Great staff! Everything was done quickly and efficiently with smiles!
Dr. Rafael is always really nice, the receptionist is great, and they always get me in and out in record time. Great eye doctor.
Took my call after hours and saw me next day; very professional! Highly recommended!
She was very friendly and being willing to communicate with me through write down the paper and gesture because I m hearing impaired. The service was EXCELLENT
very professional people they know exactly what they are talking about they have all the answer to any questions i had they even give you advice on what is better option for you i used to go to PV and LC they are good too but this place is as good as them but in my experience they surpass my expecta...
Very professional and knowledgeable staff. Doctor is very thorough and thoughtful in her exam. Frame selection is extensive. Highly recommend.
Great optometrist with a friendly and very helpful staff. Always exceptionally pleased with my interactions at Chicago Eyes!
My first time there today and I felt very comfortable. The receptionist and the doctor were very welcoming and updated me on my eye condition. They were always free to answer any questions being asked.
A wonderfully thorough doctor who is looking at the total patient.
Great Service! Friendly environment and easy to work with! I've been going there for 5 years and would highly recommend.
The doctor is very knowledgeable and sweet in nature. The staff is also very helpful as well! I definitely recommend
I was treated with the highest level of professionalism. I was given ample explanation and all my clarifications were answered. I am totally satisfied with the service I have received.
Don't buy glasses here. They are overpriced, and you may not be able to return them for a refund if there's a problem.
I spent about $600 on a pair of glasses here, and within a few days I found that they were hurting my face in a way that loosening them could not help. As soon as I started to no...
My experience was top notch. They were patient and kind and professional.
Dr. Sandra, the optometrist who examined me was prestigious, knowledgeable, caring and genuine. She took her thorough time to make sure she didn t miss anything. (which she didn t) She gave me suggestions on a future plan/follow up and helped me figure it out financially knowing that it wasn t going...
Dr. Rafael is very up to date and hi tech. A very relaxed and caring environment.
Very very good doctor has a lot of knowledge
Thank you DR
Everyone at Chicago Eyes is very friendly, and Dr. Rafael was very thorough and answered all of my eye-health questions.
I was gonna give 4 stars because I had to wait to see the doctor for 30 minutes. However, each of the two customer-facing staff members were very polite and friendly and were conscientious of each of the 3 customers they had in the store.
Once I got in to see my optometrist, she set me at ease an...
The staff is very friendly and the doctor is one of the best. I recommend this location to all my family and friends.
Always helpful staff is always cheerful and in good sprits been going there last five years very informative and scheduling is easy. I been too other optometrists and no comparison. Dr.Rafel is great at her job superawesome
The Doctors are very thorough and friendly. They work with what you want and give good advice.
Dr Raphael is very knowledgeable and precise. I technically legally blind and come to her because of her expertise to help me function and see better. Eva Strobeck
Came in to schedule an appointment, they were able to see me immediately. Exam took over 90 min had to redo retina pictures a few times, my file didnt have anything from my last visit. Purchased new pair of glasses and warranty, but wouldn't be ready before I was to go on vacation. Asked for a scre...
Overpriced, low quality glasses.
I went in for what was supposed to be a $10 check up. They performed a bunch of extra tests without telling me they weren't included in the checkup and then charged me $50.
Then I picked out some good lenses with extra features like scratch resistant coating, etc...
I've been going for a few years now and have never had any issues. I've even went for an emergency, lacerated cornea, and was VERY satisfied with the care.
Great service. Fast, friendly, helpful. All you could ask for. Highly recommended!
Dr. Rafael and everyone ar Chicago Eyes have exceeded my expectations every visit. I am always greeted and made to feel welcome, and never had to wait a long time. Dr. Rafael actively listens and provides helpful and clear guidance. It is important to me to work with doctors and health care profess...
Service is excellent! The staff and optometrist are very knowledgeable courteous friendly. I get great advice and service here. The clinic is clean and neat. They could have more variety of designer glasses for women though.
It was a great experience the entire staff were very professional.
I stopped in as a walk-in hoping to get an appointment and the staff was very courteous and helpful! The service was EXCELLENT! They were able to squeeze me about an hour and half later. I was in no rush so ran a couple of more errands and returned. Both the doctor and staff were very efficient ...