CASER

2.7 · 157 reviews
V
Victoria Acosta Perez
Reviews 1
2020-09-27 21:22

It is a nefarious insurer.

It is a nefarious insurer.
I treat clients ?, fatal. You give a sinister and you have to be behind them. What resolution they have taken.
I filed a complaint with the Dean of Plaza Castilla and they have not given validity or credibility for not having put it before a police station.
And I say, t...

Read full review

A
angel palomino lopez
Reviews 1
2020-09-26 01:57

I've been trying to cancel a death policy all morn...

I've been trying to cancel a death policy all morning, I have managed to contact them in principle, an operator has attended to me and has asked me for all kinds of information to finish telling me .... I transfer, well, we start again .. Another operator asks me again all the data and ..... Surpris...

Read full review

F
Francisco Ojeda
Reviews 1
2020-09-06 13:55

I am from Seville, I have nothing against the cent...

I am from Seville, I have nothing against the central Avenida de Burgos in Madrid, I am just unhappy with this CASER company. For a sick leave. They call it: TEMPORARY INCAPACITY. Well, I have not sent you how many documents already. Not to mention that many of them I have sent several times. And th...

Read full review

J
Javier Cinthya
Reviews 1
2020-09-01 09:22

It is a shame that to process the withdrawal of ho...

It is a shame that to process the withdrawal of home insurance, apart from not working at all because I gave 2 parts of which there was no solution, above you have the face of saying that only one has been given, then the other where is reflected? And to top it off you say that I have never called a...

Read full review

J
Jorge Silva
Reviews 1
2020-08-27 06:39

An absolute scam

An absolute scam
I subscribe the insurance "safe technology plan" by phone, where they inform me that I have 6 electronic devices insured against theft, damage, loss ... They tell me that EVERYTHING IS ALREADY RIGHT, I receive the receipts promptly to the bank ...... .... and SURPRISE !! When I hav...

Read full review

A
Anthea Gomez Gomez
Reviews 1
2020-08-25 01:35

This insurance only knows how to pay, my neighbor ...

This insurance only knows how to pay, my neighbor dropped a bathtub as a child, and I splashed the water in my house, the weight of the water scratched the ceiling plaster, a professional came with his hands in his pockets, 3.30 ceiling is interior with low light, he took a picture and said he would...

Read full review

L
laura torrejon jimenez
Reviews 1
2020-08-22 22:32

Shame insurance 1 month with a leak and they give ...

Shame insurance 1 month with a leak and they give you long on the phone that they charge you a paste, and occasionally they send you an expert to look at it ... And so I've been 1 month with 2 small children seen by 2 plumbers 2 experts etc ... Will you come when the roof falls? Scoundrels

Read full review

S
silvia ssk
Reviews 1
2020-08-20 13:31

THE WORST INSURANCE OF SPAIN !!!!

THE WORST INSURANCE OF SPAIN !!!!
SCAMMERS
I HAD CONTRACTED CASER INSURANCE HOME FOR ALMOST 300 A YEAR AND CASER INSURANCE DECESOS FOR 44, AND AND THE SURPRISE IS THAT WHAT HAPPENS WHAT I PASS IN MY HOUSE THE INSURANCE DOES NOT COVER ANYTHING ABSOLUTELY,
FOR EXAMPLE A FEW MONTHS AGO I WAS FIT...

Read full review

J
JC
Reviews 1
2020-08-19 00:56

An IBERCAJA client for more than 20 years, my wife...

An IBERCAJA client for more than 20 years, my wife has hired Home and Car Insurance at CASER, through the IBERCAJA office in Calamocha, as an insurance "mediator", confident that she would have the best possible product and at best price. SCAM!

RESULT:
Car Insurance covers 18,000 for the drive...

Read full review

G
Gman Aos
Reviews 1
2020-08-16 16:06

I do not like Caser I come from Mapfre and the dif...

I do not like Caser I come from Mapfre and the difference is substantial they are usually slow in the parts they work with a company called servihogar that they go when they want if they have to return the amount of something you fix you take to return it I do not know it is not because to hit but I...

Read full review

P
Pedro Martinez
Reviews 1
2020-08-15 07:38

I put in background, on July 10 call by phone to c...

I put in background, on July 10 call by phone to change the conditions of my insurance and see the price since the place that previously had my activity now is not like that. The person who answered the phone made a request to call me and after 5 days and not having received a call, I called again o...

Read full review

J
Juan Luis De la Puente
Reviews 1
2020-08-09 05:50

After 22 years working with the same insurance onl...

After 22 years working with the same insurance only twice I asked for assistance. The first time, 12 years ago, they worked perfectly. Last time, it coincided on a Sunday and will be little more than a year. A leak in the shower column, which forced me to cut the general water and run out of water i...

Read full review

M
M Ot
Reviews 1
2020-08-07 09:37

It is the most unfortunate company that I have had...

It is the most unfortunate company that I have had to endure and that still annoys me today, it seems that whenever someone complains about this company they tell you that if you have not read the conditions, instead of trying to solve the problems, I They force to have a life insurance linked to a ...

Read full review

V
Victor Martin
Reviews 1
2020-08-06 16:25

Good afternoon,

Good afternoon,
They called me on the phone to offer assistance insurance. After reading the clauses I told them I was not interested. They insisted on sending it to me by mail to read it calmly. After receiving it and reading it, I call you to cancel it. I have been charged for three months, after...

Read full review

G
Guillermo R
Reviews 1
2020-07-16 06:13

They are pirates. A year and a half in advance I n...

They are pirates. A year and a half in advance I notified them of my intention not to renew home insurance, and they still charged me and did not allow me to cancel it. After that I asked to cancel it at the end of the year (one year in advance) and they have reimbursed me for insurance.
I called t...

Read full review

J
JORGE VALLEJO MEDINA
Reviews 1
2020-07-04 20:38

They will not cover you with your insurance that y...

They will not cover you with your insurance that you pay religiously nothing, they have hired a company of experts who charge money for judging in favor of Caser. All the mafia tricks will be sought to tell you that what you hired in your insurance is subject to the interpretation given by its exper...

Read full review

C
Clara Larrey
Reviews 1
2020-06-21 20:29

Terrible customer service. They do not know how th...

Terrible customer service. They do not know how their own business works, they do not offer you solutions or answers and they answer you with a rather unpleasant tone. Not even inform you of other means of managing issues, such as web format or via e-mail.

Totally inadvisable.

Read full review

M
Malena Gil
Reviews 1
2020-06-15 21:04

Worst impossible, little professionalism and very ...

Worst impossible, little professionalism and very little seriousness. Poor customer service and zero speed. They dissociate themselves from responsibility before incidents. It takes weeks to send an expert who was also incompetent and very aggressive. He has come to threaten me by telling me that if...

Read full review

D
Dionisio
Reviews 1
2020-06-09 07:07

The insurance company has a 902 telephone when the...

The insurance company has a 902 telephone when they do not have any free nose they can call with a normal number that is bad for customers, especially older people or who can not call normal 91 or a free number is unfair when the policy comes 902

Read full review

P
Pedro Santangelo
Reviews 1
2020-06-03 21:00

Terrible insurance company. I am inspired by insec...

Terrible insurance company. I am inspired by insecurity and mistrust.
After having a policy with CASER since 1998 we have suffered a robbery at home. From the beginning they hid the information regarding this theft on the clients page. Then they find out that the theft we have suffered is a fraud o...

Read full review

A
Alberto Calvo Sancha
Reviews 1
2020-06-01 18:52

Disappointing company Years paying without giving ...

Disappointing company Years paying without giving a single part and when you need it, they do not pay attention to you.

I had to complain to the defender of the insured and put it in the hands of my lawyer, for a repair that is not even 200. NOTHING RECOMMENDED

Read full review

C
Carlos Vega
Reviews 1
2020-05-16 23:46

Very well attended, good experience again, good pr...

Very well attended, good experience again, good professionals.
My washing machine broke down after 9 years of buying it. Say the part, the technician came, located the fault and valued the repair cost more expensive than buying a new washing machine. I bought a new washing machine and I have been c...

Read full review

M
Mar Carr
Reviews 1
2020-05-14 07:19

This company takes care of the details in all area...

This company takes care of the details in all areas: remuneration, labor agreement, facilities, services for workers and their families, how they welcome new workers ... Even coffee vending machines contain fair trade products. They are convincing details.

Read full review

G
Gonzalo de Lope
Reviews 1
2020-04-21 10:15

I have tried several companies and without a doubt...

I have tried several companies and without a doubt the service that Caser gives is significantly superior to others. They really fulfill their motto of giving confidence and tranquility, the times I have had to resort to them (which have not been few, the truth) have resolved the claims quickly and ...

Read full review

C
Cristianytania 16
Reviews 1
2020-04-20 08:39

They are scammers. The entire caser company makes ...

They are scammers. The entire caser company makes a living by scamming people without counting the details of the policies so that at the time of problems they leave you lying down and you only hear excuses. Hopefully people learn and never hire anything with them because they are shameless and dese...

Read full review

L
Lourdes Martinez
Reviews 1
2020-04-14 11:58

I give you a star because I cannot give you 0. So ...

I give you a star because I cannot give you 0. So you have left me the bathroom, ignoring the coverage contracted in my policy, claiming that there is no homogeneity in the structure. Obviously there is not because you have destroyed it. I do not recommend this insurance at all. I've been like this ...

Read full review

View all reviews on Trustburn