It is a nefarious insurer. I treat clients ?, fatal. You give a sinister and you have to be behind them. What resolution they have taken. I filed a complaint with the Dean of Plaza Castilla and they have not given validity or credibility for not having put it before a police station. And I say, t...
I've been trying to cancel a death policy all morning, I have managed to contact them in principle, an operator has attended to me and has asked me for all kinds of information to finish telling me .... I transfer, well, we start again .. Another operator asks me again all the data and ..... Surpris...
A horrible telephone deal. A win if you want to unsubscribe and if you return a domiciliation because you wanted to unsubscribe and there has been no way they call you by phone and almost threaten you. FATAL.
Be very careful in taking out insurance with these people. I do not know how to take care of anything and they laugh at their clients with ridiculous excuses
Some sausages do not take charge of anything, you call them by phone and they speak to you in bad ways as if you owe them something. let no one take out insurance with these thieves. I wish I could put -5 review stars
Terrible attention I've been trying to unsubscribe for more than 1 year and every time they ask me for 1 new thing. They do not put more than impediments so that you get bored and the truth they obtain it.
I am from Seville, I have nothing against the central Avenida de Burgos in Madrid, I am just unhappy with this CASER company. For a sick leave. They call it: TEMPORARY INCAPACITY. Well, I have not sent you how many documents already. Not to mention that many of them I have sent several times. And th...
It is a shame that to process the withdrawal of home insurance, apart from not working at all because I gave 2 parts of which there was no solution, above you have the face of saying that only one has been given, then the other where is reflected? And to top it off you say that I have never called a...
An absolute scam I subscribe the insurance "safe technology plan" by phone, where they inform me that I have 6 electronic devices insured against theft, damage, loss ... They tell me that EVERYTHING IS ALREADY RIGHT, I receive the receipts promptly to the bank ...... .... and SURPRISE !! When I hav...
I have been with this company for 7 years, I give a part of a broken blind in my complete home insurance and it turns out that it is not covered by insurance. I will unsubscribe and I do not recommend it to anyone.
This insurance only knows how to pay, my neighbor dropped a bathtub as a child, and I splashed the water in my house, the weight of the water scratched the ceiling plaster, a professional came with his hands in his pockets, 3.30 ceiling is interior with low light, he took a picture and said he would...
Shame insurance 1 month with a leak and they give you long on the phone that they charge you a paste, and occasionally they send you an expert to look at it ... And so I've been 1 month with 2 small children seen by 2 plumbers 2 experts etc ... Will you come when the roof falls? Scoundrels
THE WORST INSURANCE OF SPAIN !!!! SCAMMERS I HAD CONTRACTED CASER INSURANCE HOME FOR ALMOST 300 A YEAR AND CASER INSURANCE DECESOS FOR 44, AND AND THE SURPRISE IS THAT WHAT HAPPENS WHAT I PASS IN MY HOUSE THE INSURANCE DOES NOT COVER ANYTHING ABSOLUTELY, FOR EXAMPLE A FEW MONTHS AGO I WAS FIT...
An IBERCAJA client for more than 20 years, my wife has hired Home and Car Insurance at CASER, through the IBERCAJA office in Calamocha, as an insurance "mediator", confident that she would have the best possible product and at best price. SCAM!
RESULT: Car Insurance covers 18,000 for the drive...
Regrettable treatment of the workers who have hired to fix faults more than 48 since the incident was made and more at the time that we are without heating or hot water we continue to wait for them to send the famous report
I do not like Caser I come from Mapfre and the difference is substantial they are usually slow in the parts they work with a company called servihogar that they go when they want if they have to return the amount of something you fix you take to return it I do not know it is not because to hit but I...
I put in background, on July 10 call by phone to change the conditions of my insurance and see the price since the place that previously had my activity now is not like that. The person who answered the phone made a request to call me and after 5 days and not having received a call, I called again o...
The worst insurance I've had. Two parts and in both with problems and without solving the problems, neither in time nor in form. I hope this situation improves because I have never had such a bad attention.
After 22 years working with the same insurance only twice I asked for assistance. The first time, 12 years ago, they worked perfectly. Last time, it coincided on a Sunday and will be little more than a year. A leak in the shower column, which forced me to cut the general water and run out of water i...
It is the most unfortunate company that I have had to endure and that still annoys me today, it seems that whenever someone complains about this company they tell you that if you have not read the conditions, instead of trying to solve the problems, I They force to have a life insurance linked to a ...
Good afternoon, They called me on the phone to offer assistance insurance. After reading the clauses I told them I was not interested. They insisted on sending it to me by mail to read it calmly. After receiving it and reading it, I call you to cancel it. I have been charged for three months, after...
They are pirates. A year and a half in advance I notified them of my intention not to renew home insurance, and they still charged me and did not allow me to cancel it. After that I asked to cancel it at the end of the year (one year in advance) and they have reimbursed me for insurance. I called t...
They will not cover you with your insurance that you pay religiously nothing, they have hired a company of experts who charge money for judging in favor of Caser. All the mafia tricks will be sought to tell you that what you hired in your insurance is subject to the interpretation given by its exper...
Lousy customer service, claims for incidents take time and time, they don't care about a cucumber that is in your house at 14 degrees without heating. It's the worst insurance company I've ever had, crappy like them alone.
Terrible customer service. They do not know how their own business works, they do not offer you solutions or answers and they answer you with a rather unpleasant tone. Not even inform you of other means of managing issues, such as web format or via e-mail.
Worst impossible, little professionalism and very little seriousness. Poor customer service and zero speed. They dissociate themselves from responsibility before incidents. It takes weeks to send an expert who was also incompetent and very aggressive. He has come to threaten me by telling me that if...
The insurance company has a 902 telephone when they do not have any free nose they can call with a normal number that is bad for customers, especially older people or who can not call normal 91 or a free number is unfair when the policy comes 902
Terrible insurance company. I am inspired by insecurity and mistrust. After having a policy with CASER since 1998 we have suffered a robbery at home. From the beginning they hid the information regarding this theft on the clients page. Then they find out that the theft we have suffered is a fraud o...
Very well attended, good experience again, good professionals. My washing machine broke down after 9 years of buying it. Say the part, the technician came, located the fault and valued the repair cost more expensive than buying a new washing machine. I bought a new washing machine and I have been c...
SHAME for sure ...... I want to unsubscribe from the insurance and they don't give it to me because I don't do it a month in advance ..... I got the letter that they raised my insurance and I called and not unsubscribe
They work with outsourced. It took me more than two months to solve the problem. Honestly, it seemed like it was the first bathroom they fixed. Total disaster.
This company takes care of the details in all areas: remuneration, labor agreement, facilities, services for workers and their families, how they welcome new workers ... Even coffee vending machines contain fair trade products. They are convincing details.
Caser Seguros are scammers. They do not send me the policy and I have been doing it since 2017 trying to unsubscribe. And returning receipts. They are gangsters and they threaten me on the phone.
I WAS a client of Caser, I had an accident with the car, I was in a pedestrian zone, the other even giving positive in alcohol came out with my fault, bad attention, but charge if they charge
Some real scammers. After a month without hot water from a flood caused by the rupture of a neighbor's pipe, they have been unable to give me an answer. I had to chase them. Run away from this company
I have tried several companies and without a doubt the service that Caser gives is significantly superior to others. They really fulfill their motto of giving confidence and tranquility, the times I have had to resort to them (which have not been few, the truth) have resolved the claims quickly and ...
I am notified that my home insurance will not be renewed due to "the high volume of claims attended". However, during my time with CASER I have only declared ONE.
They are scammers. The entire caser company makes a living by scamming people without counting the details of the policies so that at the time of problems they leave you lying down and you only hear excuses. Hopefully people learn and never hire anything with them because they are shameless and dese...
I give you a star because I cannot give you 0. So you have left me the bathroom, ignoring the coverage contracted in my policy, claiming that there is no homogeneity in the structure. Obviously there is not because you have destroyed it. I do not recommend this insurance at all. I've been like this ...