I dealt with sales rep Eric Varrasso and purchased a 2013 Ford Fusion. He was extremely professional (and handsome) and I was very happy with the service he provided me during my car buying experience.
My first contact at car nation was Bernard. He was very nice, good to me and helped me get a good car deal. I also met Sky and Sandra who helped me get the best deal, my dream car, at a very good price.
I walked into Car Nation at 4315 North Sevice Road Burlington on September 10th to see 6 cars in the showroom. Two corvettes out of the 6 which is what I had been searching for. As I was admiring a 2011 red corvette a gentlemen approached me and introduced himself as Mike. From start to finish Mike...
Fantastic service. Ask for Nick laniri. He was great! Super friendly, easy to talk to and he went above and beyond for us. He treats you like close friends. Thank you for getting me into my new car! I love it!
I highly recommend Car Nation Direct! Buying a car can be a stressful, but not here. The sales team at Car Nation direct made it simple and easy for me, they really took the time to understand what I was looking for and made sure I was 100% satisfied. The staff were all very helpful & informative. ...
Overall great experience. Sunil was a great help for purchasing my first vehicle. Five stars and definitely recommended
Worst customer service I ve ever encountered. If you don t mind being swindled into buying a car then this is the place to shop. Inexperienced and full of it. Our salesman, Nick, definitely needs to know when to stop talking. If we hadn t wanted the car so much, he would have scared us out of the lo...
I saw an ad for a 2018 chrysler 300s on auto trader it was one of the best priced so I contacted them on the number provided on the ad. It was around 8am and Evan responded within minutes, he answered all my questions and we set up a time that same day for me to see the car. When we arrived the car ...
Evan was very helpful in finding me my first Vehicle as well as after the sale I had a small concern and he took care of it when really, he didn't have. Just to make sure I was happy. He made the experience of buying my first car very easy going. Thank you once again Evan and Car Nation.
I recently purchased a 2014 BMW I3 from the Burlington location. The customer service I experienced was fantastic. The process was smooth, accurate & detailed. I was greeted immediately and was not pressured. Also, I noticed the sales staff is very knowledgeable of their inventory and vehicles.
T...
good choice for my vehicle purchase...great selection and attentive staff!
Received exceptional service from Jason Strong...he was knowledgeable with the cars I asked about. He made me feel comfortable with my big decision with my purchase...
Overall dealership was good great selection of cars and they make sure you get what you want. Sales rep Michael "the cowboy" Mercadante was great. He deserves to be employee if the month. Only downside was the vehicle I purchased had 1 recall to do but when we picked it up we were told it was comple...
I did a containment and clean up of an oil spill contamination at one of their dealerships back in October 2018 and they have not paid me a dime. They are dishonest corporate criminals
Many cars available for sale. Good customer service.
Really nice dealership. Big selection of cars. We had a terrific experience with Kyle our sales guy and Joe in the office. Thank you Kyle for all your help and for making the process enjoyable.
Diane Yin was very kind and helpful. She provided excellent service and made sure I was more than confident with the car I chose.
Got a 2016 Mazda 6 from Car Nation in August, wanted to wait before leaving my review. Had my first inspection and oil change today since having it, the car is in tip top condition! Nick my salesman was very helpful and friendly throughout the sale and post-sale. Even the showroom manager, cant reme...
Harold is the epitome of professionalism, he knows how to treat customers with courtesy, respect and an unparalleled level of service. He takes care of every concern you may have and ensures you have nothing but confidence and happiness with your purchase. I have known Harold for 15 years, I have b...
I bought a honda civic from car nation this past week. I was in a rutt and needed a vehicle fast. Evan Bartlett was right on top of all my wants and needs when it came to getting my car. He was fast and efficient looked at the car on a sunday and picked it up Tuesday. Hes friendly, patient and his w...
I'm really happy with me new car and my experience at Car Nation. Sunil worked with me to find a car that that fit every criteria I wanted. The people at Car Nation are pretty salesy and I did feel pressure to buy, but now that I have my car, I love it! I appreciated all the little details they took...
I was looking to trade in my vehicle for something current and with certain options. I was fortunate to have had Mike P. as the salesman. His understanding and patience are much appreciated. So far so good! Thanks Mike and Car Nation.
This is my second purchase from Car Nation Canada and I must say, I thought the first time was a great experience. The second one, was even better.
Just a great and friendly environment in the dealership.
We went in with our minds set one car, didn't care for it.
But the sales rep we were with wa...
All I have are wonderful things to say about this car dealership and its because of the sales rep Stephanie M who literally held my hand through this entire process of buying a car.
She is AMAZING. Not only did she make the process simple and stress free she made it fun and was always keeping in to...
I would highly recommend purchasing a vehicle from Car Nation Direct. From the moment I first walked into the dealership, I didn't feel pressured to purchase but was given the proper information and tools to make an informed decision. Ray was my Sales Consultant and was always friendly and available...
Great customer service! I got a Jeep Wrangler 2 weeks ago with Diane and Joe and they did everything so fast for me to get it asap. Everything was awesome from the beginning to the end!
Thanks again
Barbara Jaccard
Lots of choice, service only good if you're ready to buy what they have, not track something down.
*LONG STORY BUT WORTH READING IF YOU'RE CONSIDERING A CAR HERE*
GET A PRIVATE MECHANICAL INSPECTION
I found a car I was interested in at Car Nation on the North Service Rd in Burlington. I asked to have my mechanic look at it as the CarFax report showed the vehicle had been in an accident. I w...
First and only place we needed to go to get a car. Kyle was our sales guy and what a fantastic job he did. We told Kyle our previous car broke down mid week and we needed a car ASAP. He asked all the right questions and help us pick out a 2018 Kia Rio. He even had the dealership get the car ready in...
I went there to ask about some car services.
The person was so good who was attending
There were so many cars
Today we picked up our new red 2017 Santa Fe sport. I got the colour I've always wanted . Sunil was awesome and showed us everything about the car, I couldn't be any happier. Rob got us in and out as quickly as possible.
Would highly recommend buying your next vehicle here, look for Sunil he's the ...
It has been the a very scary experience dealing with this dealership.
Firstly they tried to bump of a damaged bumper along when we went to pick up our car which we had purchased and lastly when they were told to deliver the vehicle to our residence after replacing the damaged bumper they altered t...
Saba helped me focus on the type of vehicle I wanted and after a few test drives, successfully "got me over the line" and into my new ride. Thanx
We just purchased a Mazda CX-7 from Car Nation Direct. We were put in contact with Will French and we have had an above board experience from start to finish. Will made the process very simple and easy to understand and he never left out a detail. He took the time and the effort even on his day off ...
Andrew was very helpful and friendly in helping me find my first car!
I had the best experience in customer service. Chris was an awesome dealer and went the extra mile for me. Matt did really great to keep my payments around my budget. Lisa was super at getting my interest rate and lender BMO to finalize the deal. Everyone involved went the extra mile to have me dri...
Always recommend Car Nation Direct.Awesome guys and hospitality with customers. Thank you Kim and Evan for best deals.
Came into get 2019 ford fusion Hybrid. Spoke to Marco, a very friendly and not so pushy salesman. Showed he truly cares about the best customer service experience and not just the sale or his commission. Took care of me in the best way possible and made sure I get the best deal. Even threw in the wi...
I am a single working mom and needed to get a new car. I was apprehensive after visiting other dealerships. I went into carnation and was served by Christine Sandford. She was awesome ! She was so knowledgable and took great care of me. She understood my situation and found me me the best ca...
I thought these people were among the best until they contrived a method to steal from the poorest people, the ones that go to places like CarNation, poor people like me. The people that need help. They stole money from me and now small claims court is the only option. They will not return my calls ...
I had a great experience at Car Nation. I dealt with Nick Ianiri, he was extremely helpful and knowledgeable and did not make us feel pressured into buying a car. I would recommend others use Car Nation when purchasing a used vehicle and especially refer them to Nick Ianiri as a sales representative...
I recently purchased a 2010 Hyundai Sonata from Car Nation and couldn't have been happier with the experience. Steve was very helpful, and was always available to answer questions. They were very receptive to me getting a second opinion through a pre-purchase inspection by a third party, and their s...
Salesman was very helpful good people make you feel at ease
Recently bought a car from CarNation, and my experience was great! Brad was an awesome salesman - friendly, knowledgeable, and he never made me feel pressured. Sandra in accounting was also super friendly, and made the process (a new one for me, as it was my first car purchase), pain free. Thanks to...
I was looking for a used Jeep Wrangler on the internet and found Car Nation in Burlington and decided to give it a go.The service I recieved was excellent. Steve Blankstein took very good care of me with the process of buying my Jeep. Even picked me up at the GO station. No worries with financing as...
GREAT experience! Adam, my salesman was very polite and went the extra mile (literally! He drove me from the car rental on one occasion and to and from a store on another as my care was being detailed). His sales manager and Karen the finance pro were both class acts as well. The receptionist is...
We needed to buy a car this week and our first stop was Car Nation with an appointment with Evan Bartlett. He sold us a car 4 years ago and wanted to give him a chance to find us the car we were looking for. We booked a time to see him and he greeted us at the door with a warm handshake. He listene...
I recently purchased a 2008 Ford Escape. I highly recommended Jamie.L as your sales representative, I could not be more pleased with my whole experience at Car Nation Direct in Burlington. He listened to what I was looking for and found my dream car within my price range. I felt comfortable and enjo...
We went with the kids not intending to buy a car that day but Sunil was so helpful and even with the kids around, Sunil helped us manage to find the perfect car for our growing family and it was one we weren t really thinking of getting too! He s a very honest and helpful sales person and I d highly...
From the moment I called I knew this was the place I was buying my car. Maya answered all my questions right over the phone. When we arrieved she made us feel very comfortable and Bernard Ho was the salesman that greeted us. He had the car we were looking ready for us to look at. We felt like part o...
I had purchased my vehicle through car nation. At the time I had traded in my older vehicle. There was three days between the time I purchased the vehicle and the time I was supposed to pick up my new vehicle from the dealership. Two hours before I was to pick it up I received a call from the dea...
Great customer service! Evan made the whole process smooth, effortless and exciting. Overall fantastic experience!!
Harold was great. He made sure the car was waxed and clean. He was very efficient. We would recommend him any day!
Got my used 2018 GMC Sierra here recently. Evan was helping me out with the process of signing it off. My experience with this dealership was straight forward and deliberate. All the angles of financing options were explained in detail, plain and simple. I took my time with it and they remained cord...
Great Dealership and great staff!! Both Evan and Igor went above and beyond to help us out with absolutely everything we were looking for, and they came through as expected. We will be doing business with them again in the near future. Thanks again Guys, you rock!
Just did a deal with a great sales person Diane Yin. Had an excellent experience with her and her team. Would for sure do a deal again. I was completely happy with the professional treatment i received.
Patric and Rob was a pleasure to deal with. Made our transaction smooth and went out of their way to make sure that our concerns were met. Other dealers will post pictures of a car that is not the same as the one on their lot. These guys will not do that. Would highly recomend this dealer.
I was looking for a 15 Golf GTI and came across two that were similar to what I was looking for on the Car Nation Canada Direct website. I sent an email asking for a bit more info on each car and was greeted by Gian-Simon. He had both cars More
A great place to get your vehicle from ..ask for abir she is a great sells representative
I had a fantastic experience buying my new Jeep with Nick at Car Nation in Burlington! He was extremely helpful throughout the whole process. Whenever I need a car in future I will definitely be dealing with Nick. Thank you again!
Unexpectedly needed a new ride, called into Car Nation Direct and booked an appointment with Kyle. He had the truck ready by the time we arrived, sanitized and ready for the test drive. He answered all of our questions and made the entirre process stress free. Would 100% recommend anyone to go see K...
I recently purchased RX350 from Car Nations. Found professional service from Sunil Singh. Thanks Sunil.
Great experience. Good service. Sales man Mike Roger was very helpful and friendly.
Can't believe the horrible experince my friends have had here after being sold a lemon and a useless warranty. Breakdown after breakdown, car being in their shop more than in the driveway. Revolving reasonings why their car wasn't functioning, stalling in the middle of driving, leaking oil everywher...
As I was well overdue for a trade in vehicle but it was definitely time Michael made the process very easy for me. He was very informative about his knowledge of vehicles and showed me some comparisons to the one I was looking at. Michael was wonderful to deal with and very patience as I think he ...
Thanks to Bernard and Sandra to help me get into a fine vehicle at such a reasonable no haggle price. Bernard was quick to introduce himself just as I got out of the car! I like that attention! Better to be noticed and greeted early to help. I do recommend that delivery is just as important and the ...
Andrew Hayes from Car Nation just sold us a 2015 Honda Odyssey. We were extremely happy with the service we received. Andrew was extremely helpful, patient and honest. We felt very well looked after and would definitely like Andrew's help next time we purchase a vehicle.
I just bought my first car (2012 infiniti g37xs) and the whole experience was amazing. After shopping around they had the best price, and seemed the most honest and friendly. They were very accomodating and got me everything i asked for and more! I would highly recommend to buy from here!
I had the pleasure of dealing with Evan Bartlett and Rob McFarlane for this car purchase. I've never purchased from Car Nation Direct before and didn't really know what to expect. However Evan was extremely professional and clearly went out of his way to help me with this purchase. He was easy to t...
If you're in the market for a new car or relatively new car, Car Nation Direct if one of the best places to visit. The atmosphere is welcoming, the employees approach you as though you've been friends with them forever. I've a Dodge Charger, amazing car, gotta love that raw power! I had an exhaust ...
All and all it was a good experience, with no hidden surprises....Harold was very pleasant to do business with.
Ken
..
I am very pleased with my experience at CarNation. Markie was a great salesperson whom I found knowledgeable and informative with any questions I had. At first, I was unsure whether or not to purchase from CarNation but the customer service I received during my time with Markie left me feeling confi...
I recently bought an SUV from CarNation Direct and it was the best car buying experience I ve ever had! Adam Miller was my sales rep and he helped me take care of the entire purchasing process remotely, while I was on a cruise in the Caribbean. The pricing at CarNation Direct was significantly lowe...
I bought my car here two and half years ago. I know I should give this review 2 years ago. Just saw car nations in google and still brings back some bad feeling from the past. My car is still running well. The reason I give only 2 stars are the lady doing the financing/paper work. I forgot her ...
Do not buy a car here.
I financed a car that was advertised as $7980, they then got me to sign the contract without explaining the finances. Luckily I checked because they added $6000 worth of optional insurances so the financing was almost $15000. When I challenged them on it they said they coul...
I'm a first-time car buyer and made my purchase at Car Nation Direct in Burlington. Overall it was a positive experience. Terry and Josh were great in helping me get the exact car I was looking for. After purchase, there were a few things that needed service and it was taken care of for me without a...
I love this place. We bought our 2013 Yukon XL back in November, actually I was in labour while we were signing for the purchase lol. They offered us extended warranty insurance on the vehicle as it actually decreased our monthly car payment to have it so we took it. Well today as I was driving my ...
The staff was friendly and knowledgeable without being pushy. Kyle was wonderfully accommodating. I wouldn't hesitate recommending Car Nation Canada Direct.
Eric was my dealer and because of him I could have found my car and it was a very good deal. I ll say that it was the best experience of mine buying a car
We purchased a 2010 Mazda 3. We had a great experience. Our Sales person Nick, was excellent to deal with. We did not feel any pressure, he answered our questions, took us on test drives in various cars and made the deal go smoothly. Thank you Nick and Car Nation
Great dealership. Tons of cars including some high end cars. Sales great.
Highly recommend Bernard Ho, who looks after the customers best interest first. Months ago I told him I wanted the Lexus NX which were not in stock and I knew were hard to come by and was going to settle for the Lexus RX. Bernard convinced me not to settle and go for what I want and he will make it...
Wonderful experience at Car Nation. Not only was it a simple and straight forward process, the customer service was truly outstanding. Markie helped us all along she was knowledgeable and made us feel comfortable the entire time.
A sales representative by the name of Patrick sold me and my father a 2016 4x4 Jeep Cherokee North. Not only do we love the car, we love the customer service and great help we got from Patrick. Thanks Pat, and thanks CarNation!
I only tried on line to see if I qualified an I did I needed a vehicle but had not the best credit I talked with this lady by name of Donna for at least 2 to 3 weeks about a truck I being a picky guy wanted a Chevy Donna wanted to sell me a dodge went on like this for while then I get a message she ...
I recently got a used car here and was impressed that they had several choices that met my criteria and budget. Evan, the sales associate, made sure the logistics ran smoothly and I am happy to be on the road in a vehicle again.
We recently visited Car Nation Canada Direct on Sunday to see a vehicle that me and my boyfriend really wanted to buy. We went to see a 2014 Audi Q5. We were in the market for an SUV as we are planning to grow our family and needed a more reliable and bigger car. We were greeted right away as we wal...
Found my vehicle online and booked a test drive. Wasn t long before I was contacted by phone and directed to speak with Andy. He was professional, polite, thorough, honest and made sure all my questions and concerns were addressed. In the future I would look to come back here for another vehicle.
I recently purched a Cadillac XTS from Car Nation in Burlington. My sales rep Michael was great to deal with. No hard selling but rather helpful in making my decision on my dream car.
The business manager Lisa was extremely helpful in setting up finance when I thought I may not qualify given my p...
DON'T TRUST THEM.
Car Nation Canada sell your information to third parties like other dealerships and XM Satellite radio. I have no way of stopping these spam calls thanks to them.
They also told me that used OEM break pads when they were replaced. I have confirmed that that are not OEM (origi...
These guys are great! The one sales rep I dealt with, Patrick, was so helpful and knowledgable about every car I asked about. Super accommodating. Majorly recommend!
Competitive pricing. No pressure to buy. Test drive vehicle on your own. Great service with quick return of calls and keeping you up-to-date with the buying process and the preparation of your vehicle. Joe, business manager, goes over all of the details and takes time to answer any questions. Patric...
I had really good experience with these guys .They have quality cars at very reasonable price i definitely recommend all my relatives must visit to car nation direct .and the guy preet singh is really expert .he helped me to choose suitable vehicle .he has good knowledge of vehicles .
Amazing experience. Especially from Bernard and Lisa. Definitely recommend!
Andrew Hayes was the salesman I dealt with and he was very helpful . Highly recommend car nation to purchase a vehicle. All of the staff were excellent to deal with. The car was detailed to a high quality.
Great place to get a used car. Excellent service all around. Loving my new car and know where I'm getting my next.