Camping World

4 · 1319 reviews
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Jenn Best
Reviews 1
2020-10-28 14:35

I am only using 1 Star in order to provide a revie...

I am only using 1 Star in order to provide a review. In May of 2018 we purchased our 4th camper from Camping World; two from the Spartanburg SC location, two including the most recent purchase, from the Fletcher location. The entire process has been a terrible experience. The purchase paperwork ...

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Dawn Li Puma
Reviews 1
2020-10-28 09:58

Pitiful, customer service and service department. ...

Pitiful, customer service and service department. Don't try to hoodwink
A customer who been a service manager.
Pitiful when your towing service abd your own insurance company tells you to get your camper out of there.
You lied to my face, talked about me to another customer before you saw me. Li...

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Cynthia Rome
Reviews 1
2020-10-27 10:49

Autumn Lance in Service Dept.

Autumn Lance in Service Dept.
Helped us in getting our coach
a new AC unit just in time to
Celebrate my Birthday in a vacation
Planned for months we Thank you for
Good Customer Service and being a reliable company.

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Kelsey DiSanzo
Reviews 1
2020-10-27 03:12

We have had a great experience with the entire tea...

We have had a great experience with the entire team here at Camping World of Asheville. Rob our sales associate, Wes, Bobby, Chris all jumped in to help get our deal done and in turn gave us our home! We are grateful to have received their service, time and level of detail. We will refer and be back...

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Chuck Weber
Reviews 1
2020-10-26 02:21

Took my Fifth Wheel there for service. This is my ...

Took my Fifth Wheel there for service. This is my first review of any business on google and ultimately I was compelled to do so because of my interaction with the service manager (Steve). When the temperature was going to dive down to the 20's the night before I was able to get there to pick up my...

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Jessica Marlow
Reviews 1
2020-10-25 01:12

If I could show 1/2 of a star. That would be my ch...

If I could show 1/2 of a star. That would be my choice. These people are ONLY INTERESTED IN *SELLING* & *MONEY*. Customer Service is a joke here, and a complete WASTE OF TIME!

DONT LINE THESE PEOPLES POCKETS, FIND ANOTHER DEALER. That actually cares about what and to whom & why there selling you...

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Mackey Miller
Reviews 1
2020-10-23 11:11

A total nightmare. Took a month to even get the c...

A total nightmare. Took a month to even get the camper off the lot following purchase. Everything kept tearing up but they DID repair it. No one wanted to accept responsibility. Met with manager which was almost insulting. This was Asheville/Hendersonville.

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Emilie Crigler
Reviews 1
2020-10-23 00:52

Service department is the worst. They over filled ...

Service department is the worst. They over filled the oil in our generator and oil in motor. Filled dirty transmissions fluid. Spark plugs were not put on properly. Tires were very very very low. Among many other issues. We ended up going through a dispute over what they charged us for service. We W...

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Vickie Harrington
Reviews 1
2020-10-22 18:45

We bought our first camper here and Michelle, our ...

We bought our first camper here and Michelle, our salesperson, was wonderful. Throughout the entire process Michelle answered all of our questions and made the process as easy as possible. She was available via phone or text and was fast to reply or return a call. We I ll definitely work with Michel...

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William Cheek
Reviews 1
2020-10-22 10:07

Courteous sales staff & management. However if I h...

Courteous sales staff & management. However if I had known some things about the features of the RV I would not have purchased it. Primarily you cannot listen to the stereo unless the vehicle ignition is on (will not operate off of coach batteries), additionally there are not enough wall light switc...

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Mark Young
Reviews 1
2020-10-22 04:29

I used to be a salesperson at this store, if you l...

I used to be a salesperson at this store, if you look back you will see a great number of Google reviews with customers who had a positive experience with me. Asheville has had to hire all new technicians for service, because several of their experienced technicians, the delivery coordinator, and a ...

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chris yeary
Reviews 1
2020-10-22 02:30

At this frustrated point in my dealings with campi...

At this frustrated point in my dealings with camping world Asheville, I could never recommend anyone purchase from there. I bought a travel trailer and that part was ok but it had issues that I made them aware of since day one. It was on their property for 3 or so days and it took several days to ...

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Eleanor Nash
Reviews 1
2020-10-21 19:54

My husband Rick and myself purchased a 40ft used 2...

My husband Rick and myself purchased a 40ft used 2007 MONACO RV from Camping World Asheville NC and are thrilled with it. All the staff were friendly and professional. I have to add how amazing Adam Froemming,the finance manager, was in this whole process. He personally walked us step by step thro...

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Nancy Buzby
Reviews 1
2020-10-21 13:53

We took our camper there is March for some trim re...

We took our camper there is March for some trim replacement. They held our camper hostage for 3 months. Repairs were done poorly and this is still not resolved. My husband asked that they keep us updated during the time our camper was there but they did not follow through. We will never go there aga...

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Ramon Conchado Jr
Reviews 1
2020-10-20 09:24

A new Service Manager, Robert Parks, is doing an o...

A new Service Manager, Robert Parks, is doing an outstanding job to improve the negative reviews of this dealership. He's committed to providing the best service possible and his "can do" attitude makes things happen, even on a personable one-on-one level with customers.

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Bob Cuddy
Reviews 1
2020-10-19 12:04

My family and I purchased our first RV from Campin...

My family and I purchased our first RV from Camping World. Bracken Shue was our salesman and WOW he did a awesome job!!! He is very knowledgeable and gave us the whole run through from start to finish. This guy knew what he was talking about!! Look forward to doing business with Bracken in the futur...

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Linda B Chapman
Reviews 1
2020-10-19 01:25

We will recommend Camping World to our friends and...

We will recommend Camping World to our friends and tell them to see Tyler for their camping needs. Also, we can t leave out a good word for Henry!! He was super knowledgeable, patient and kind. A great memory to share with friends and family!!!Everyone was awesome!

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Kasey Gregory
Reviews 1
2020-10-18 04:41

Bought a camper from camping world of Asheville an...

Bought a camper from camping world of Asheville and had GREAT customer service! From the beginning with Matt and Wendy helping us with the camper and the deal. Alston was our service tech, who went above and beyond to make sure the camper was right for us before leaving the lot. The Finance manager...

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James Prime
Reviews 1
2020-10-16 18:26

Hi, I m Jim a very happy customer at Camping World...

Hi, I m Jim a very happy customer at Camping World in Ashevill. I m still thrilled with the camper we bought just over a year with the help of Wendy Martin who has been the most helpful and capable sales gal I ve ever had.My wife and I made various searches for a Camper that would fit our needs well...

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Tara Wilkie
Reviews 1
2020-10-15 15:55

Robert Whitney was great to work with. He really w...

Robert Whitney was great to work with. He really went out of his way to make the deal happen for us. And Ken, he s the guy who walked us through our camper and showed us everything, how it works etc. He was very knowledgeable and friendly! We are very pleased with everything!

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Robert Flint
Reviews 1
2020-10-15 14:49

Stopped by to view Class C motor homes. The facil...

Stopped by to view Class C motor homes. The facility is large and is fully serviced for all of your RV needs. On the way out, my truck failed to go into gear; no transmission at all. I went inside to speak with the manager. I approach a young man by the name of Jeremiah (the manager). I explai...

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Amanda Moody
Reviews 1
2020-10-15 02:26

Called this location around 5:30pm to verify that ...

Called this location around 5:30pm to verify that they close at 7pm because me and my husband wanted to look at just 1 camper they had and the woman that answered the phone was very rude. When I asked about their closing time she gave me an annoying sigh and then told me that all the golf carts wer...

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Patricia Cox
Reviews 1
2020-10-14 23:17

After posting a less than favorable review of the ...

After posting a less than favorable review of the Camping World - Asheville store last week, I received an email from Samantha Kazsmer and I explained the issues we were having. She immediately got to work and in 4 days, we had the part we needed. We are so grateful for her and the stellar service...

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James Rogers
Reviews 1
2020-10-14 10:48

I'm glad to see that you have Hunter Rhodes out th...

I'm glad to see that you have Hunter Rhodes out there working for you folks. I had the privilege of working with him in the past on other business and he always goes above and beyond. Wonderful personality and willing to find ways to make the deal work. It's nice to see him posting from your center.

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maddragon589
Reviews 1
2020-10-14 03:04

Honestly I won't be going back my first camper pu...

Honestly I won't be going back my first camper purchase and I wish I had not. Or atleast from them anyways. Camper did not have everything hooked up right they didn't know much about the camper and the whole process took me 5 weeks they promised me another of things and never came trough with m...

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Linda Gore
Reviews 1
2020-10-13 22:57

Came to camping world to get a new water pump. Bro...

Came to camping world to get a new water pump. Brought my old one with me to make sure to get a correct replacement. Jordan offered to test my old pump to make sure it was broken. Turns out that wasn t the problem and it was only a fuse! Thank you so much for going out of your way to help me!!

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Kam Parker
Reviews 1
2020-10-13 03:29

My,husband and,I bought a new Aria. We were lucky ...

My,husband and,I bought a new Aria. We were lucky enough to deal with Adam P.. He was fantastic .Then we were assisted by Adam F in the financing department .What a great guy. I had some,concerns about some of the financing and texted Adam P after 10 at night and he had Adam F call me. Adam was on v...

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Michelle Solt
Reviews 1
2020-10-12 17:34

Hunter our salesman was amazing. I was skeptical t...

Hunter our salesman was amazing. I was skeptical to give person information over the phone since we live in deleware and the camper we wanted was in North Carolina. We started out in the Myrtle beach camping world for the same toy hauler. When we contacted the sales dept they basically acted like ...

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Claud Wessinger
Reviews 1
2020-10-11 11:52

My wife and I had an awesome buying experience at ...

My wife and I had an awesome buying experience at this dealership. Our salesperson was very nice and led us properly through the process of what all was needed to safely drive home with our first travel trailer. I would highly recommend making a purchase from this dealership. Our salesperson Mark Yo...

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Rodney Ballard
Reviews 1
2020-10-11 00:31

Adam Froemming was great he was personable and ver...

Adam Froemming was great he was personable and very professional even through some adversity during negotiating our deal, I would recommend them and him for any camping needs. Bobby Dixon also handled us with care and concern. Thank you camping world Asheville.

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Sheila Morgan
Reviews 1
2020-10-10 15:21

The team at Camping World of Ashville was very hel...

The team at Camping World of Ashville was very helpful with the purchase of our new 331/RL 5th wheel Montana High Country.. I want to personally thank Hunter, Nathan, Bobby, and Josh, for all they have done to make this a pleasant experience..

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Teri Cozart
Reviews 1
2020-10-09 18:03

Adam and Chase were amazing!!! Everyone was very h...

Adam and Chase were amazing!!! Everyone was very helpful with the purchase of our first camper. Daniel was also super nice. We were in a hurry and everyone was so accommodating and trying to get us out of there as quick as they could, but also listened to our wants/needs. We will definitely be back!...

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Devon Suskauer
Reviews 1
2020-10-08 12:01

UPDATE - AJ saved my first camping weekend with my...

UPDATE - AJ saved my first camping weekend with my wife from being a disaster. We went to pick up our RV from storage and I quickly realized that I didn't have the proper tool to set up our weight distribution hitch. I went inside and ended up borrowing one of AJ's tools. It was already 6pm and time...

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Charles Smith
Reviews 1
2020-10-06 22:08

Stopped in to purchase insect screen for the fifth...

Stopped in to purchase insect screen for the fifth wheel and Leah noticed an issue with my Good Sam membership. Instead of telling me to call a number she called Good Sam right then. She got the issue resolved and I was on my way. Great Job, I will be back.

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Rob & Donna Hill
Reviews 1
2020-10-06 18:48

We bought a class-A motorhome from Camping World o...

We bought a class-A motorhome from Camping World of Asheville. Our salesman Tom Nail was very professional while also making us feel welcomed and appreciated. The shop personnel, especially Shop foreman Josh, who walked us through the Pre-Delivery Inspection and Delivery Supervisor Jeff were extrem...

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Ashleigh Monroe
Reviews 1
2020-10-06 17:40

We have been to this site a million times to look ...

We have been to this site a million times to look at various campers. We found the one we wanted, but once the coronavirus hit, we were stuck waiting for the model camper we wanted to be manufactured. After months of waiting, we finally found a few on the lot here in Hendersonville. SO much thanks t...

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