Horrible horrible horrible. I have never been so d...
Horrible horrible horrible. I have never been so disappointed by a doctors office.
Horrible horrible horrible. I have never been so disappointed by a doctors office.
love this place staff is very friendly, have no complaints about this place would definitely reccomend this to anyone that is searching for a good OB/Gyn Dr. Garrido is excellent!
I chose Heathrow Ob/Gyn because of the reviews. I am painfully regretting it. I went in for a follow up and Dr Pierre-Lambert insisted I had to do a biopsy right there and then. 11/25/19.
I have been bleeding and in pain since then. Not to mention she was suppose to call in a prescription for me ...
To be honest as I see the staff there are nice, but they are not responsible. They reject your application while they believe they cannot afford any risk that may happen. As a medical service they should be considerate and put the patient as the top priority, apparently they are not aware of that. P...
Dr. Sensor is an extremely caring and competent provider. She is extremely knowledgeable, she took right decision at the right time and saved my baby. I would recommend her to anyone looking for an OB/GYN in the Lake Mary area!
I went in for an annual visit and it was the best visit I have ever experienced. I will definitely be back
They discriminate towards women with BMIs over 50. The doctors obviously don't care about women and helping them give birth to healthy children.
At first I was very comfortable and happy with Dr. Sensor and her diagnosis. Enough to trust her with a necessary surgery. After 5 weeks of healing, I discovered that the surgery didn't work to fix the issue. At the follow up appointment, she gave no reasoning behind why it didn't work, just an "Oh ...
I would give this place 0 stars if i could. This place has gone downhill after Dr. Cofield left. Dr. Sensor talks, ridicules about her patients and judges them which i've heard for myself. She once gave me her opinion on a 16 yr old pregnant patient. I felt judged because she was talking about me t...
Professional, caring, courteous, fantastic bedside manner (and funny as hell). One of the best doctors I've ever been to, highly recommend
I would highly recommend this office. The office staff have always been very pleasant.
I also have been completely satisfied with Lisa's care and concern for my health and wellness. She answers all questions and treats me as a whole person; listening well to any and all concern; working with you to...
0 stars from me drove from Deltona was not even 10 mins late and was told to come back, which by the way is not included in their email. I had been calling the office all week different times no answer had to go online to book appointment and staff is less than friendly. Never again!!!!
Absolutely love this office. Michele Cofield has a great sense of humor and makes every appointment fun. The rest of the ladies on staff are amazing. So glad these ladies are the ones handling all my OB appointments. They are all amazing.
Appointment was at 9 didnt get called in till 1015. Terrible customer service, rude doctor. Very inconsiderate lady dr.cofield is a joke do not go to this place of business. This place is a joke they are not close to punctual and they think everything is a joke
They dont care about you as a patient...
Dr. Guererro is one of the best doctors I have ever been to see. She's very knowledgeable and kind. The office is clean and I'm comfortable in the waiting room... if I could ever get in it on time.
Every. Single. Time. I schedule an appointment, usually a month or more out, I get a call maybe 2 d...
My doctor is great. The receptionists not so much. I have never had an appointment stay at it's set time. Nor have I ever waited less than half an hour when getting to my appointment on time.They will inevitably change your apt then leave you a voice mail. A lady waited next to me for an hour befor...
This place is wonderful. They are all very one on one with each patient! I'm so happy I chose them to be my OB!
Love the Lake Mary location. Dr. Coffield is extremely knowledgeable and personable.
I have been going to Heathrow OBGYN for over 6.5 years and delivered two children under the care of Dr. Cofield. The staff has changed in that time however I have never had any problems, including my most recent visit weeks ago. The staff was friendly, wait time was reasonable and Dr. Cofield was ...
Dr. Cofield, is a excellent physician. She was highly recommended and I understand why. One of the most caring doctors I have seen in years. She listens, and gives you options! Thanks, Dr. Cofield!
Went for my annual visit. No issues. Professional staff. Saw Dr. Sensor. Recommend.
As a new patient I was very impressed. They have procedures to ensure the safety of patients and staff amidst the pandemic. I was literally in the office for 45 minutes and that included completing new patient paperwork and my healthy woman exam. The staff was super nice and professional as well as ...
12 weeks pregnant and still haven t met my doctor because every time I have an appointment she has an emergency and they have to reschedule. Best part is they don t tell me until I come into the office instead of calling ahead of time. Very inconvenient and unprofessional. I drive 30 minutes every...
They take 4 patients at the same time, make me waste my time.
They re-schedule my appt so many times it became disrespectful.
Doctors are ok, they have a problem with handling patients.
These are not good people. Only good staff is Ms Angie she treats people like a doctor office should. Tiffany Eric Erica and Me Cofield are malicious people out to look and judge and care for those they see fit. They let me go threw weeks for my due date because of missing appointments from being si...
Great Practice! Every time I visit i feel welcomed, and the staff is always very friendly and caring.
Dr. Guerrero is a wonderful doctor. But I called to ask about payment plans, to make an appointment, was no longer to be seen as a patient. The receptionist I spoke to had THE WORST attitude. couldn't explain to me why they no longer could see me, never gave me the number to true health, just hung u...
I am truly disappointed of this place, if you re seeking prenatal care go to another location. I have been seeing Dr. Lambert for my pregnancy and decided to leave. She is not detailed with explaining or looking into my concerns. The office is very disorganized, and take a long time to answer the ca...
Let me begin by saying that Dr. Sensor is a compassionate, down-to-earth, wonderful doctor, but this Review is not of Dr. Sensor - it is of the practice itself. The staff at this practice is incompetent. Speaking with 3 different people, I got 3 different stories. When an order needed to be writte...
My Obgyn is awesome. She makes me feel very comfortable and the office staff is also very nice to deal with. They are all many steps above most doctor's offices.
I waited 6 weeks for my appointment. When I finally had my appointment I was sent away because the doctor wasn t at the office. I had to leave unseen.
They gave me a new appointment for a week later. Came back a week later. Guess what?
The doctor wasn t here again.
Both times I was not notified. ...
I always have problems with my appointment. As having a depo shot, I always schedule 3 months on advance, but I always have to wait 30 mins to an hour, despite having an appointment. The staff doesn't seem to care, and it's quite disrespectful to waste my time and not get an apology, or any care to ...
I love Dr. Lambert and nurse practitioner Carla Shulman. Of course my appointment gets rescheduled sometimes but that's because I have it with Dr. Lambert and she gets called away to delver babies, they usually reschedule me with Carla on the same day. Dr. Lambert was amazing when I wanted permanent...
Don't go close to this office , they are rip off and scam . They gave me an appointment thinking for check up , but it turned out to be just talk questions and answers didn't exam me at all , I was charged 238.00 dollars for just questions and answers
Dr. Sensor has taken care of all my female healthcare needs with the utmost attention and care for my best interest. I appreciate her candor, and friendliness when I see her. She is thorough and discusses options and includes me in any decisions related to my care.
Ref sent over to this office 2-3wks ago. I have not heard anything regarding an apt. I have also been calling the office all day no answer. I am on hold now for more than 20mins and still no answer. I have not had an appt yet but I am not pleased with the services.
New to this area, new patient process was easy, I was seen in just under 20 minutes. I saw Courtney for women s health, she was very professional and knowledgeable. She made me feel comfortable and discussed everything I had concerns about. The staff in the office were professional and friendly as w...
I was a patient here for my 1st pregnancy. They switched up Ob's on me at the last minute when I was ready to deliver. Dr. Lambert was very rough with helping me deliver. Then I call this year to try and get back in for my 2nd pregnancy; they tell me they need to look over my medical records that wi...
Disappointed with the way they handled my 18 y/o daughter's first GYN visit. I set appointment a month in advance when we arrived they took her paperwork and called her to the back. 1 minute later she comes back out and says they won't do exam or pap smear unless you are 21 years old. I never heard ...
Very Rude and Mean to my Wife who is 6 months pregnant and we just moved to this area. I cant not believe how the treated Her!!! This is ridiculous.
Then when we ask for the records to find another doctor they told us the Did not have them. We are seeking legal actions as of now.
My first visit. Found this place friendly& very helpful
I see Dr Guerrero. She is a very kind and caring doctor. I was afraid because I didn t have many options when it came to a doctor that participated with our insurance. I am in need of a surgical procedure and when I met with her to discuss, she had calmed me fears and addresses all of my concerns. W...
I am 30 weeks pregnant with my 2nd child and I have had the worst care possible here. They outsource all of the Ultrasounds making scheduling miserable and give me the run around on information. I was admitted to the hospital for high blood pressure and severe anemia. They should ve never let me get...
Very friendly and helpful. Nice clean and modern office.
Very proffesional and helpful. Were great with following up with me on if I had any questions or health concerns to talk about. Would and have recommended to others.
Update: Had a health issue, they quickly diagnosed the cause and I am now on a new prescription that is already helping to solve. V...
My visit was for my yearly women s exam and was very pleased with my visit as always.
Courtney Mathis was soo compassionate and took her time. She is an asset to their team
Dr. Stacy Sensor actually listened to me and had a conversation with me. It was so refreshing not to be treated like a number to fill a quota.
Dr. Cofield is awesome. She takes the time to answer questions and is genuinely interested her patients wellbeing.
they are the kindest professionals ever made a difficult situation seem so smooth made me feel so comfortable in such an embarrassing situation I feel so comfortable opening up about anything and they really understand where i was coming from Love them
I m so glad to find Courtney. She takes her time, explains everything and overall had a very good experience at the office.
I can't even begin to put into words how thankful I am to have found Heathrow OB/GYN. Not only did they take me on as a new patient, but they placed me on the schedule within less than two weeks.
The front desk staff answered all my questions about the doctors and were more than accommodating when...
My first visit was fantastic everyone was helpful.
After that it went down hill!
I scheduled an appointment for an birth control arm implant removal. That has expired.
So have I have been rescheduled 4 times. All which were 30-45 minutes before me actual appointment.
Every time I get rescheduled...
Heathrow Ob/gyn is a clean and friendly environment, all of the staff are great and Carla Shulman I would recommend to any woman! She makes you feel comfortable and treats you not only as a patient, but an equal/friend. She explains things thoroughly and answers any questions/concerns. I have went t...
I have been going to Heathrow Ob-Gyn for about 6 years now and have delivered 2 babies with Dr. Cofield. I absolutely adore her, but unfortunately think the practice's patient load is too high. During my last pregnancy, I had about 5 appointments cancelled, some after I'd been waiting in the waiti...
Dr sensor she s great and staff are amazing and helpful
The front desk provided very poor service. I think they were tired and ready to go at 4:15pm but I was already anxious and they made matters worse by not acknowledging me at all. Very cold. Nurse and practitioner Carla is always very nice.
I was a new patient as of yesterday at Heathrow OB/GYN and I have nothing but good things to say. The nurse practitioner Lisa Cara was wonderful! I m always nervous about doctor s appointments and she made me feel very comfortable and welcome! She was very easy to talk to and answered all my questio...
The office was very professional, made me feel very comfortable for an uncomfortable exam. Ms Courtney gave me additional information about my health concerns before I ask !
I wish I'd seen these horrible reviews before I'd ever scheduled an appointment with this office. Worst experience I've ever had with a doctor. Had my initial appointment on April 19th, for care that needed follow up (I was expecting a call for follow up appointment regarding this). A month went by ...
The receptionist Millie, the nurse Claudia, and Dr. Sensor are incredible. They took care of my mind, body and soul. I had a very stressful surgery and they made me comfortable every step of the way. Dr. Sensor is an amazing surgeon. I had a total hysterectomy and in only two weeks I was almost myse...
I am extremely disappointed with this place. I came to get my yearly exam in here and they said that they would upload my results to my customer portal. Well there was an issue and my customer portal was not working and I have called this place about seven times without a response! I also ordered my...
I recently started being treated by Dr. Sensor and am really glad I sought care from her. My visits have all been pleasant, efficient and informative. Her bedside manner is excellent and she communicates well with her patients. I feel as though she cares about my issues and concerns and is very know...
Dr. Sensor is an extremely caring and competent provider. I would recommend her to anyone looking for an OB/GYN in the Lake Mary area!
I see alot of people that had issues but I can say mine were far from that!
Found out I was preg and sadly before 12 weeks I lost my baby. Dr Lambert took me on as a patient even tho they only see you if your pregnant or have insurance threw your work. Ran tests and figured out issues I was having ...
I absolutely adore all the staff and doctors at Heathrow Ob / Gyn. Always friendly, very informative and have the latest technology that ensures procedures are pain free as possible.
Dr. Cofield is kind, warm, and generous with her time and sharing. She listens and hears you. My daughter and I are happy we have found such a wonderful doctor in our area.
Staff is all very knowledgeable and accommodating.... But the wait times are ridiculous. Be prepared to hurry up and wait.
It took a while, but I finally found a Doctor who I feel I can trust, and who is so easy to talk to, knowledgeable, and patient enough to explain everything in detail and answer all my questions. Dr. Larissa Guerrero, is gentle and kind, soft-spoken, very clear and communicative. Absolutely grateful...
Stay far away! I ve had the absolute worst experience here.
Dr. Stacey Sensor has been my healthcare provider for years, and I cannot speak highly enough of her! She listens to me, is honest, compassionate, and responsive. She s an expert in her field, and I recommend her to all of my friends and family. I m not one to usually write reviews, but I had to bec...
IF YOU'RE SELF-PAY READ BELOW
I've been a patient of this practice since 2011, and have gone through four providers. While I still think it's a good practice, I'm having my doubts about returning in the future, and that's why I'm reducing my rating from 5 stars to 3.
I've been self-pay for the ...
Dr. Cofield is great but it's nearly impossible to get someone on the phone. I've waited up to 15 minutes for someone to pick up. I've been needing a form for birth control and have called a few times to get it faxed to me and I still have not received it. Same thing happened last year, it took 6 we...
The staff was very welcoming and informative, not to mention everyone had stellar personalities and very easy to talk to. I believed I picked the perfect doctor office for me. However I did book my appointment two months ahead of time due to no availability for new patients , only for them to call a...
I am a blessed to have the best office and staffs i feel like home ..
3 years ago I would ve given these people 5 stars ALL THE WAY. But not now. The new dr and nurses are cold rude and don t care about their patients. As someone else said they do not pick up the phones. I ve called and called after not getting called back regarding a miscarriage 3 appointments in and...
She is wonderful and compassionate. I am thrilled to have found a caring female physician!
My first and last time visiting this location. When the practice was in Orange City, they barely had their stuff together, no idea why I trusted them again. 4 times, FOUR times now my appointments have needed to be rescheduled because the doctor had a scheduling conflict. As a nurse myself, I get it...
I scheduled an appointment in January for MARCH and I arrived only to find out they cancelled my appointment without notifying me. The lady at the desk was completely dismissive and claimed they left a message on my mothers phone despite the fact that I m an adult who s mother lives in Alabama. Whe...
New patient rescheduled 4 times..in less than a month. I work full time so it is extreemly difficult to co-ordinate my work schedule with my appts. This last reschedule (4th one) I asked if they could move it to another day that same week or to another doctor since i had the week off, but the coul...
TERRIBLE customer service, TERRIBLE communcation, TERRIBLE doctor retention. If visiting your OB annually wasn't difficult enough I've been going for 3-4 years and every time I visit, a different doctor exams me. On my last visit they put me in the room, had me undress, and then wait for the doctor ...
I love it here, from the receptionist with being welcoming and extra sanitized with this Covid19 going around and my Doctor Carla, super sweet and always nice to answer all my questions, and awesome advice! Definitely recommend this place and also request for Dr. Carla Shulman
I m so thankful I found these doctors, because they are wonderful!
I primarily deal with Dr. Guerrero and she truly has gone above and beyond for me and my babies. I don t know what I would have done without her throughout my pregnancies.
I ve also had the pleasure of dealing with Dr. Cofield and...
Dr. Cofield is Awesome ! Super nice and knew how to calm my nerves . Haven t had a doctor like that in a while . The nurse was Just like her.
Worst business place ! I love Dr. Sensor, but the office is terrible she deserves a better place. They never know how to answer the phone and take weeks to send medical documents!!!
When I went in for my appointment they said they had called me the previous day to cancel it due to overbooking. I had received an appointment reminder call two days prior (so they had my correct phone number) but no call about them canceling it. Also their office was deserted at the time. I will no...
I do not usually post negative reviews but I am now currently on hold 10 minutes in after being on hold for 20 minutes prior to this call with no answer. I am a current patient and it is pretty ridiculous when you cannot even get through on the phone to schedule an appointment. I work in an medica...
Babs Fedder- I have been going to Dr Cofield going on 3 years. She was recommended by a client of mine and I have referred her to numerous women, friends as well as coworkers. She is always upfront with me and communicates to me so I understand the situation completely. I had a problem arise tha...
No one likes to go to the gynecologist. And I m no different. I saw Carla, the nurse practitioner. Carla was very professional and very nice. The exam was fast and over before I knew it. I have read the other reviews but my experience was very pleasant. I also felt very comfortable talking to Carla ...
I don't know how many more patients Dr Cofield can see... but I know my daughter and I and most of my office staff go to her and I do refer her to everyone else I speak to.. Very pleasant and one of my favorite Dr's to see!! Thank you!
AVOID AVOID DO NOT GO HERE AVOID AT ALL COSTS
I CAN ONLY SAY I WISH I HAD SEEN HALF OF THESE REVIEWS, INCLUDING THE WOMAN WHOS BABY DIED DUE TO DR SENSOR....DO. NOT. GO. HERE.
Update as they ve replied...I tried calling that number on 5 different occasions over the two days prior to leaving this...
Receptionist are very nice and made me feel very welcomed. Usually, Shulman is who I always make my appointments with, however for my most recent visit today, she wasn t available so I made the appointment with Dr. Lambert. Let s start off that the Medical Assistant appeared to try to send me home. ...
Came into ask questions and staff was very friendly and welcoming!
I would give this place a one star. After dr Cofield left I went to see dr Lambert. The issue I had was left as it is and was given false and strong antibiotics which led me to visit ER . Even after that when I went for a follow up and told her my situation got worst she said she would do major surg...