Amazing store. American classic. Go see the Russian young saleswomen. She knows her stuff and is quite attractive as well. Let her know Nasser sent you the Arabic guy from Kuwait. She will be pleased.
They treat you well and literally want you to stay in store shop and rest as it is a personal ...
Brooks Brothers used to be a great place to get a good suit. The tailors knew what they were doing, the salespeople did as well. Those days are gone, at least at this store. I needed a suit for an interview. The salesperson had no idea what size to get me. If I didn't know suits it would have b...
Brooks Brothers clothing "looks" great but are not worth the high price since many of the fabrics they use are so delicate you can't actually "do" anything while wearing them because they tear/split/rip so easily... turning $1,000 suit into $1,000 worth of rags in a fraction of a second by doing not...
Pleasant and beautiful store. The employees are very frendly
Great store! The staff is so helpful- it feels old school. They graciously help you with fitting, colors, and styles. Like most apparel retailers, Brooks Bros has trained us to only buy things on sale by running a different sale almost every week.
Other locations have a better variety and selection, but for a quick stop, it is easy to see what is available and not - they don't waste your time in this store, but its small, so if you need a larger selection, try a different location.
Person I dealt with was very pleasant and accommodating.
Friendly sales associates and nice quality clothing
Classic & classy. Ask for Marie. She knows her stuff!
why do i have to buy four in order to get the discount you do not have toomany selection or size? can you change the policy to buy2?
The woman sales there is very rude. I was planning to buy a coat and tried some of them, but hadn't decided yet and I was running late for a concert so I just put on my own coat and wanted to leave, but the woman stopped me and said "so you are not going to buy anything?"
I didn't even ask her to h...
Bought 4 shirts on sale... Great price. Peter, the sales assistant that helped me, was very knowledgeable and did a great job pairing up a couple of ties for me. Thanks!
Mel Brooks comes here when no one is paying attention. He tries on suits, he tries on shoes, he tries on recliners.
Lost bag with all my clothes. Needed a suit for an event that evening they made it happen. The staff was great and accommodating
I bought two suits in 2016 at a price of approximately $1,600. Tailor adjusted the buttons of both jackets and on the first try on of each of the suits the buttons fell off. I brought this to the attention of the floor manager Mr. Christopher Becker on a call on Friday, January 26, 2018 at 6:15 p.m....
Peter K. at the Rockefeller store was very helpful
I purchase all my ties and shirts (french cuffs) from there. Theresa in the 6ave location is excellent. Recently purchased two slacks, great fit and the sales are great as well.
I love BB, but the clerk here was so rude. I wanted to size myself for a shirt, he was reluctant to give me shirts to try on. When none fit, because BB took away their traditional fit, he gave me no suggestions. Very rude.
I returned and spoke to the manager who very calmly made suggestions for me ...
Indifferent male staff dedicated to talking on the phone and ignoring the customer.
I chose what I bought and he only received the payment.
Second time that I think about the attention of that man; I hope you do not cancel my opinion this time and only publish the positive ones.
I bought a tie here for $98 the fabric started to fret after the first use. The manager told me it was a delicate fabric and they could not take it back. If a fabric is too delicate to wear under a suit then it should not be used as a tie.
Great experience shopping for shirts! Saleswoman was extremely helpful in ensuring that I purchased correctly fitted shirts.
The most rude and unprofessional staff I have ever experienced. It was like they were purposely trying to drive away customers.
I could go on and on but suffice to say, I will never go back to this store.
Only mens stuff seems unchanged, not sure, never shop there for men, but for women they changed all their lines, no more chinco cotton pants, no full alterations service provided, only for men.
Love this store. Always look forward to going there when I'm in NYC.
Had elbow rip on 3rd shirt in 2 months. Manager at 1270 6th Ave was useless. No mas.
I just called the Rockefeller Center store and spoke to Mark. Her was so kind and patient. Thank you! And Happy New Year!
It is small but has a variety of choices. The service is attentive and helpful.
Very expensive closing clothing but very much in style for the style conscientious man who wants to fit in and thrive in the metropolis of New York City.
Terrible customer service. Would ve given 0 star if there s an option.
Great shirts service can be nasty and stuck-up at times
Worst Brooks Brothers I ve ever shopped at. There is a guy by the name of Matthew who is honestly the rudest sales associate I ve ever encountered.
I called (12/23, 4:30pm) to see if they had a tuxedo shirt in my size. Matthew responded via phone I m busy. I can t check that right now.
So I ...
Christopher Becker was extremely professional and assisted me with a last minute custom tuxedo order. From coordinating the tailoring and ordering accessories from nearby stores, Christopher made everything come together seamlessly overnight. I would highly recommend Christopher and this location ...
Saleswoman was rude, not helpful and doesn't know anything about the clothes they have