Benotac

4 · 139 reviews
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J
jose campillo fernandez
Reviews 1
2020-11-25 20:18

SPECTACULAR! Order the Iphone 11 pro on Friday and...

SPECTACULAR! Order the Iphone 11 pro on Friday and I already have it at home, and friends of mine who bought it directly from apple arrive on October 14! Unbeatable treatment and many payment options! I will repeat without a doubt

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R
Ramon Molinero
Reviews 1
2020-11-20 20:59

Terrible service, repairs take forever, they tell ...

Terrible service, repairs take forever, they tell you that they are going to call you and they are not, you do not receive any information about your device, I have been waiting for almost 2 months for them to tell me something, they have not contacted me directly, I call them all weeks and the answ...

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M
Mare
Reviews 1
2020-09-28 00:03

I came here today for 3 reasons: 1) It is close to...

I came here today for 3 reasons: 1) It is close to my apartment and I could avoid the big crowds at the apple store in puerta sol 2) To have a tecnico look at my Macbook 3) To buy both a new apple desktop and a new macbook for my new job. More

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A
Ana Bejarano
Reviews 1
2020-09-22 08:37

I received the laptop with some delay. But everyth...

I received the laptop with some delay. But everything has gone very well. The attention by WhatsApp was very good and fast. But a follow-up by email of the status of the order is missing until the moment of delivery. I think it is very necessary to give confidence to the client and avoid possible re...

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A
Alexandra Maqueda Baenas
Reviews 1
2020-08-24 22:02

I was interested in buying an iPad air, but its pa...

I was interested in buying an iPad air, but its page was out of stock (check availability). I called them by phone, a very nice guy checked the stock for me and told me that exactly the model I wanted was available. I bought it on the web on a Tuesday around 12 noon and on Wednesday at one I had it ...

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P
Paty Guerra
Reviews 1
2020-08-22 19:06

A penalty of service. I TRIED ON THEM to give me t...

A penalty of service. I TRIED ON THEM to give me the solution of my computer after a month and something handing it to me they never told me what the problem was. In addition to having paid a lot of money, they were slow to deliver it without fixing the problem.
And to vary the guarantee only of tw...

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J
Juan C
Reviews 1
2020-08-19 11:22

They couldn't fix my computer because Apple was no...

They couldn't fix my computer because Apple was no longer serving spare parts for my old Macbook Pro, but they didn't charge me anything to open it, check it and give me the information. They also recommended an electronics store - not "official reseller" - where they did have old spare parts for ol...

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JORGE RODRIGUEZ MORENO
Reviews 1
2020-08-03 17:23

My experience with this store has had 2 opposite p...

My experience with this store has had 2 opposite parts like everything in life:
1.- The girl in the store is something extraordinary in professionalism, kindness, friendliness ... She gives quality and level to the store, and saves her from my lower rating. I do not say his name out of respect for ...

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M
Miguel Barrera Lemus
Reviews 1
2020-07-21 04:35

When I bought an Adonis Jot Mini screen pen, I was...

When I bought an Adonis Jot Mini screen pen, I was guaranteed that they would have replacement tips. I have already asked twice and nothing, they tell me on the phone to ask for it online or to make a formal reservation (that would imply a new trip to the store just to make the reservation). Given t...

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D
David Alonso
Reviews 1
2020-07-19 01:50

Very bad experience with them. I left my laptop on...

Very bad experience with them. I left my laptop on August 31 so they could make a budget for the problem that the computer had, the guy who attended me assured me that on Wednesday the 2nd he would have it and if I accepted it by Friday the 4th it would be solved. I waited 8 days for an estimate and...

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L
Luis
Reviews 1
2020-07-16 04:41

They put a "new" battery to an iPhone 6s Plus, and...

They put a "new" battery to an iPhone 6s Plus, and
when it reached 10% it went out. I return to the store, I change it for another month that swells and opens, in part, by mobile, I remove the screws and it is effectively swollen and ... had the Apple logo crossed out with a marker! If they can not...

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G
Gustavo Murawczik Pavlotsky
Reviews 1
2020-07-03 04:43

An interesting option in some cases if you can not...

An interesting option in some cases if you can not approach an official Apple Store. About the technical service they lack a bit of transparency. Always find out beforehand if they want to install an Apple or Apple-approved replacement or a compatible brand. In many cases the compatible will not giv...

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S
Santiago LOPEZ PALOMEQUE
Reviews 1
2020-07-02 07:20

I bought some iPhone headphones because I just cou...

I bought some iPhone headphones because I just couldn't hear anything. Pay 35. They came without a box. And then I discovered that the same, THE SAME headphones were worth in amazon 9 .
I can affirm that my haste cost me 26 of a premium. I congratulate this store for managing to sell with a 40...

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C
Carlos Tejada Artigas
Reviews 1
2020-06-25 08:48

In the past Black friday I bought an ipad and at t...

In the past Black friday I bought an ipad and at the time of purchase they assured me they had stock. After more than twenty days of claiming the product they tell me that they neither have nor will have stock. Very unprofessional I sincerely advise you to go to Apple or another more serious distrib...

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K
Kat Amo Odio
Reviews 1
2020-06-25 01:08

I've known you for several years. The first time I...

I've known you for several years. The first time I went was because my Mac laptop was damaged and not only they fixed it but they recovered all the files intact.

The other day I left a hard drive with valuable information for me. I thought I had no solution, but Luis repaired it again and with al...

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R
Roger Fonts Beuter
Reviews 1
2020-06-15 17:43

I bought a Mac laptop for Black Friday since they ...

I bought a Mac laptop for Black Friday since they had it at a 12% discount. The day of the purchase offer did not appear anywhere, I called them on the phone and I fixed it and then notified by e-mail. Very friendly and the order arrived in Barcelona in 3 days, being notified via e-mail of the order...

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J
Juan Manuel Mora
Reviews 1
2020-06-11 20:30

The whole order process went very well, but when I...

The whole order process went very well, but when I called to ask when they sent it they did not pick up the phone at any extension, they did not respond to the WhatsApp chat either. The order was sent on the date indicated at the time of booking.
Once the order is delivered, responding by WhatsApp.

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J
Joaquin Zapatero
Reviews 1
2020-06-03 02:58

An absolute lack of professionalism about these pe...

An absolute lack of professionalism about these people. The poor little girl is useless, she doesn't even know how to properly put on a screen protector. Regrettable. I will never return. Be careful, if they can, they cheat you.

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A
Ariadna Reyes
Reviews 1
2020-05-19 00:45

The order took a long time, I had to get in touch ...

The order took a long time, I had to get in touch on several occasions and they never knew anything about the order, one of the times the operator's response was (heart we cannot tell you anything about your order) I think they are not ways to address a customer .
I will not buy anything there agai...

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Jose A. G.L.
Reviews 1
2020-05-13 08:37

I bought an IMac two months ago and have already h...

I bought an IMac two months ago and have already had it fixed twice. Neither they nor Apple find the fault. They tell me that they cannot refund my money because more than 15 days have passed. After waiting 15 days, they return my computer saying that it is fine and that they have reviewed it. The c...

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B
borja martos
Reviews 1
2020-04-04 08:58

I went this morning because when updating my iPhon...

I went this morning because when updating my iPhone it gave a failure and I literally ran out of mobile. The guy who attended me was great and he took care of me super well, in a very short time I solved the problem and my iphone works again. Thank you very much!!

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R
Rebeca Tejel
Reviews 1
2020-04-03 16:49

An on-line, fast and efficient service. I asked fo...

An on-line, fast and efficient service. I asked for it on Sunday afternoon and if it had not been for the ASM-DSL courier company, I would have had it on Tuesday.
The attention to try to help as much as possible with the logistical incident of the perfect deal.
Detailed delivery of the invoice and...

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Z
Zouhair Elmolaka
Reviews 1
2020-04-03 16:03

Very fast delivery

Very fast delivery
Very interesting the possibility of payment in installments without interest.
The online store: lack of availability of accessories for the ipad pro.

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