I used Tom for the sale and purchase of our home. He was professional and helpful and always available. He was always at the end of the phone to answer any queries with the whole process with detail. Will definitely use him and the firm again and would recommend them without hesitation. An excellent...
Despite hold ups with the purchasers solicitor, I had complete confidence in being kept involved and informed at every stage of the conveyancing process. I would have no hesitation in recommending Emma Porter to anyone buying or selling a property.
Jenny Dawson has always over many years been outstanding and I have always completed on my houses with full communication, timeliness and lots of support. Thank you Jenny for all the effort you have always put in.
I was very happy with the service I received from Michael Smith and Co solicitors when I sold my house recently. They kept in touch every step of the way and met each deadline in the process. I was confident my house sale was in safe hands and was very satisfied when the sale went through!
Brilliant service, guided me through quickly and easily. Highly recommend.
I am very pleased with the outstanding service provided by Smith & Co especially with my representative Jenny Dawson. Everything was very quick and smooth! After fishing around for multiple solicitors this by far was the best one. I would defo recommend to anyone.
I have dealt with Jenny Dawson for many years now through multiple property transactions. She has always provided an excellent service, and so have Michael Smith & Co on my most recent transaction.
I would not hesitate to recommend Jenny and her team.
I was recommended Jenny Dawson (who works for Smith and Co) by "Grace Estate Agents" My previous Solicitor was an 'Old Skool' guy who was amazing, but due to retirement I needed to find a replacement. Jenny exceeded my expectations and more! I am a very difficult person to please as I expect perfe...
It's a solicitors... Not there to be friendly or nice to people... But the Lady we saw was extremely helpful and gave us good professional advice. I would recommend them.
When faced with having to deal with family law it can be daunting when having to speak about personal situations/circumstances. And not forgetting high legal costs which could prevent one from getting in touch with loved ones. In my case the experience I had with Micheal Smith and Co (Vicky Hosking)...
With the support and professionalism we received from Jenny at Smith & Co we managed to secure our first ever home. The developers were tricky on occasion but Jenny remained professional and managed the situations very quickly and efficiently, providing us updates throughout the whole thing. Jenny w...
Jenny and Vanessa were absolutely fantastic and I would highly recommend this firm and will happily use them again.
Michael Smith & Co acted as our solicitors for selling our house recently. Our conveyancer, Mehmet Duzgan, was completely professional throughout and made sure that we were kept up to date with every step of the process. I would highly recommend a firm that left a lasting impression on both us and t...
Smith & Co dealt with the staircasing of my mortgage which has been extremely difficult but they dealt with it wonderfully and left no stone unturned. Thanks to them I managed to staircase to 100% and get everything thing I was entitled too. Very happy with the result and the service I was given .
I'm delighted to report that we have had exceptional service from Smith & Co at a very reasonable fee. Vicky Hosking and her team have gone out of their way to provide all the information we needed and in good time, providing a very personal service. I would highly recommend them and will not hesita...
Really fast and high quality of customer service. Strongly recommend!
Very disappointed with the service I received. I was assured the reason they are more expensive than online companies ( which were significantly cheaper) was the more personal service and was told online companies only correspond by email.
I never received one phone call and all correspondence wa...
Absolute pleasure dealing with smith and co solicitors, Ela, my solicitor was absolutely brilliant from start to finish, always maintain great contact via phone and email, exceptional knowledge of her trade and settled very quickly and efficiently. Will be using them again soon to make our wills. Th...
Just sold and bought through this firm and they were brilliant! Will be using them for other services. Special mention for Jenny Dawson and her team. All very professional and helpful.
Tom Penn was an excellent communicator during a very stressful time for us. He explained things very carefully and was always so approachable. I never felt that i couldn't speak to him if i had concerns. Tom was always professional both by email and on the phone. I would highly recommend him when pu...
DO NOT USE THESE SOLICITORS.I am in the process of selling a property in Ipswich to a willing buyer who is using Michael Smith & Co.
Following telephone reminders from both my solicitor and the estate agent my solicitor received an email on 16th October from Michael Smith which read "Thank you for ...
Highly recommended, good correspondence and regular updates from all staff throughout, quick response to any queries we had and Jenny was very polite and professional, in her absence the other team members were equally just as helpful
First property transaction so was a bit daunting but Jenny and her team made it less stressful and answered all our queries. Couldn't have done it without her and will be using Michael Smith and Co again.
Avoid at all cost! The first thing they look at it is your bank statement. I have been engaged with them for over an year and it is a shame that the only thing they care for the money. I have had bills (GBP 16.5 + tax) for a 2 line emails sent and they have charged me for 10 min just to write those ...
I have a low opinion of conveyancing, a wretched business model in a race to the bottom driven by a lack of innovation and investment by legal profession against a a modern digital world where consumers have higher expectations of service and information outputs.
That said my experience of Smith ...
Quick and reliable service. They get paperwork out promptly and are quick to respond to queries throughout the process. Also happy to explain things in layman terms! Overall a really efficient service that was by far the best priced locally from the quotes I received.
Thomas Penn dealt with my sale and purchase, I felt he really went the extra mile in keeping us very well updated and assured throughout the process which as most people know was incredibly stressful. He provided with insight and reassurance when we needed it and even post completion went out of his...
Thomas Penn of Smith & Co Solicitors has been excellent, can't fault him. He has always been extremely prompt and double checked everything. He has explained things with patience where necessary. He is very professional, yet still approachable, pleasant and authentic. He takes 'ownership' of making ...
We bought our house last year and chose Smith & Co for the conveyancing.
The staff there were fantastic. Friendly, fast to respond and incredibly professional. The online portal made keeping track of everything really easy and saved us a load of stress during the purchase.
We were kept updated...
I used Smith & Co Solicitors for a divorce and family matters in 2019, and can not recommend them enough. Vicky Hosking and Keith Holland helped me through the whole process, both of them kind, supportive, clearly explaining what to expect, how processes would work, my options, time frames, etc. The...
It was great to be able to reach Jenny whenever I needed to. She helped guide me through the process as a 1st time buyer. would strongly recommend her to those who are unsure with the entire process! will be using Michael smith again in the future 100%
Wonderful service.
I cannot fault the excellent customer service I received from Smith & Co, all of my emails and telephone calls were promptly answered providing me with the details I required regarding my house move.
I would absolutely recommend them to anyone looking for a conveyancing solicito...
While not representing us in a house sale they were representing the people we were buying from. Throughout the process they seemed to display a complete apathy towards the sale of the property and on the day that all parties in the chain identified as wanting to exchange they somehow managed to go ...
I have used Jenny Dawson several times now and she is most amazing conveyancing solicitor - she has always given excellent advice, i trust her 100%, she is so efficient, very approachable, extremely professional and has been a pleasure to work with during the sales process. I have now recommended he...
I would highly recommend Smith & Co Solicitors as a committed, dedicated team. I have had the pleasure of being supported by them with my case over the last year, the service provide was impeccable and professional all the way. As a single person the costs were transparent with a flexible approach w...
We have used Jenny Dawson for many transactions and find her and the team very proficient and extremely approachable, we especially found the portal which live tracks the progress of a sale / purchase a great indicator for how long things take. A 5 star service all round.
Couldn't ask for a better conveyancing experience. Jenny Dawson acted on a sale & purchase for us recently and always went above and beyond to make sure everything was running smoothly, dealing with difficulties in our chain and saving everything from falling through many times. Could not recommend ...