Came and setup my Grand fathers home theater system in my basement very professional and friendly with the expertise to match i will say i ever need anything audio or anything else along these line they are my first stop .
Great service. Andrew and his team are knowledgeable and responsive.
And Audiotronics saves the day! Took my Macbook in for what Apple said was a battery replacement. Turns out the battery was fine and it was the charger. Five-star service from these guys!
Pleasant and professional. Extremely attentive to their customers needs and they stand by their word. High quality products and service.
Successful visit. Met with Bobby yesterday and Today. Structured a package for new television. Excited !
I do not shop at this store and have maybe been inside 2 times in my 6 years living in Roanoke. After being recommended to visit this store from a co worker whose husband works with this stored, I gave them a try.
I went in and bought a pair of ear buds on 8/18/2015 which I was told needed to be ...
I have been shopping at Audiotronics for almost 20 years and have purchased everything from televisions to car audio to home theater to service plans and I have ALWAYS been treated as a valued customer. My recent visit went extremely well as Eric, Scott, and Bert helped me with my small car audio is...
When it comes to audio equipment Bobby knows his stuff! Helped me out a lot on several different car audio setups and helped me out when it came to getting a nice tv and sound system in my home. This place is my one stop shop!!
I took in my Mac book Pro. An Apple store in NC told me my hard drive crash due to water damage and the battery was dead. They wanted to charge me $800.00 to fix it even though I still had two years on my warrantee. I knew I did not have water damage so I took it into Audtiotronics for a second Appl...
Staff was not very friendly. Was given a smart answer when we asked a question. Will not be going back.
My father purchased a complete new sound system for my 1983 gmc k1500 and surprised me with it on Christmas Day. He had an appointment for me to take it and get it installed. I arrived at Audiotronics and was very politely greeted and helped. I am very happy with the customer service but however I t...
I have been working with Audiotronics for many years and have consistently received excellent audio/visual products and professional services of both installation and set up. In rare instances when an update or repair may be needed, Audiotronics is 'all about' service! I appreciate the expertise of ...
There are many reasons this place has been around for 10+ years, all of which will become apparent after stopping in.
Audiotronics is a specialty consumer electronics shop which specializes in home theater and car audio equipment. They also sell the full gamut of Apple products and provide both w...
My radio hasn't been installed yet, but my initial visit was very pleasant and I was quoted a price that I thought was reasonable.
Just picked up a sweet new car audio system for my Jeep Wrangler. Sounds incredible and service was excellent. Will be a repeat customer for sure. Big thanks to Audiotronics and Bobby for excellent work and service.
Bobby and his team of audio professionals took great care of my truck! I'll continue to shop here.
Very professional audio business. Helpful, respectful, and knowledgeable. There isn't a problem they can't handle.
When I bought my 4runner and heard how crappy the stereo was, I decided to check on some upgrades. I worked with a Salesman named Bobby. He took me into the sound room to hear several product lines. I decided on JL components. He wrote me up a quote that day. It would be months before I would finall...
Very knowledgable and helpful. I not only received great service. I also got an education about the merits of my choices!
I had been having some trouble with the Android auto functionality on my Kenwood head unit that was installed on my truck back in May of '018 at the Hollins branch, which has closed down since then. I called these guys up and they weren't hesitant to help me out. They pulled up my previous work orde...
They were very polite and fast with installing my car stereo. They also taught me how to use it and synced my phone for me.
Wouldn't even look at my truck radio. All they wanted to do was sell me a new high priced one
Audiotronics got my stereo sounding all sexy again. I went thru some rough weeks with some shotty equipment but a brief talk with Bobby and a bunch of dollars later and I was back in play in no time. The equipment they sell is pricey ah!! There are some mid range options available but be prepared...
Eric was very helpful in helping me pick out the best radio for my vehicle. The installation was great.
Everyone was very knowledgeable and courteous.
Excellent selection of high end A/V. Knowledgeable staff and very accommodating. They do try and upsell you very hard though. Overall very nice and professional place. Would definitely buy there again.
Awesome service! All the gentlemen were very personable and helpful. I m so thankful to have knowledgeable Apple Service provider in the area.
I received an email as soon as my iPad was ready!
Thank you Matt and all your workers for an excellent experience!!
Extremely upset with their service! I brought my Macbook Pro in to be looked at. They told me they would need a $90 deposit since it was not covered under warranty, but that I would get the money back if nothing was fixed. So it ended up being a failed logicboard and they advised me not to fix it be...
I went here a few times over the 2016 holidays related to an Apple repair. Not only were the service techs knowledgeable and professional but every time i visited the store had plenty of available staff for all services who were friendly and attentive.
I ve used Audiotronics for 2 decades. They hand pick the best brands to carry at competitive prices. The sales and service people are very professional and have the product knowledge that you will not get anywhere else! 10/10 A++
Highly recommend this place! Every experience I've had has been exceptional, especially my most recent experience with Eric McGhee. Very knowledgeable and helpful! He's your Go-To guy!
Always enjoy working with the guys at Audiotronics Tanglewood.
Everyone is so polite and super helpful! The store is always neat and clean. I absolutely recommend getting all your car audio here.
Quick and professional service! They were extremely reassuring when I thought my laptop was beyond repair, and they fixed it within 24 hours. I highly recommend.
Rip off store, won t even offer help unless you pay them $99. Avoid at all costs.
Great Apple Service Center and dealer. Top of the line audio and video equipment.
Love my tv! However I am not tech knowledgeable. These guys have supported me every step of the way in learning the technology and trouble shooting. Eric the technician was fantastic with lots of patience in adjusting my set to work on my level of knowledge.
Thanks for the excellent service to Eric and the team at audiotronics for the great upgrades to my 2002 Thunderbird. GPS. Auto start. Backup camera.I feel like I have a new car.
Have been a long time customer of Audiotronics. Alan, Chris, Dave and the rest ALWAYS provide me with individualized service and have the most up to date information to answer any questions. Have never had anywhere near a bad experience here. Most highly suggested.
Pretty expensive. Its kinda ridiculous. All we needed done was to know where wires went into the and hook up the Bluetooth. We got four speakers and a radio for 100. A gift for my sis. And just to help with the wiring and Bluetooth. It cost 70 dollars. Like really.
Don t Bring Your Mac Here. Tech had an attitude and ignored my problem. Leaving with same problem that Apple sent me here to have fixed.
I bought a pair of speakers last week. The sale guy (Bobby Howell) let me take all the time I needed to audition them, showed me a good range of options, and was very knowledgeable about the details of his products. Information without sales pressure. I'll definitely be back (as soon as I figure ...
Eric helped me in purchasing a new iPad for my store very knowledgeable about numerous questions I had ask was very patient while working with me to make sure I was getting the correct iPad for my business very professional and understanding
I could not be more pleased. The installation was professional and timely. Looks like factory installed. I would recommend these guys to anyone wanting to add entertainment to their car or truck.
Long time customer here. I mean REALLY long time. Why do I keep coming back? Go to one of the "Big Box" retailers for the audio product of your choice. Feel free to look around because chances are you will be looking for a good while before being approached by a sales person. When and IF someone fin...
Just found out that when I let them install the last stereo in my wife's car they broke a piece of my vent off behind the dash. They taped it back together with some black duct tape, but because of heat and time it's come undone. Not very happy about that and won't be going back.
When you pay for ...
Nice place to shop for your higher end audio / video!
Audiotronics is excellent to work with, although they can be busy. I purchased a bluetooth/navigation/stereo for an older auto a couple of years ago and it works very well. Had the programming updated today and the work was done professionally, quickly and for no charge.
I've been shopping at Audiotronics on and off for many years. Having grown up in the Roanoke area, I was around to see the Odgen Road store being built. I've always been impressed by their selection and the knowledge and personal service of their staff. Even after I left Roanoke, I've occasionall...
Rick saved us again! Every few years we seem to experience a major computer catastrophe and EVERY TIME Rick from Audiotronics has been able to diagnose and correct our problems. Audiotronics is the best insurance we have for all of our electronics. Many, many thanks!!
Scott was amazing! We have a new teenage driver that I knew we did not want distracted on the road. I texted what I wanted. The response was almost immediate. I told him the car and sent a picture of the console. We made an appointment. Everything was painless and perfect! Thank you Scott we ...
Get all my home and auto needs done here. Bobby is a great guy to work with highly recommended
Great product and service! I have been shopping here over 20 years.
I have been using Audiotronics exclusively for over 12 years now. Anything from a dvd player, to a full theater room in my home with home automation products. Cd players to a full stereo system in my car....these guys have done it all for me. The quality is the best, the workmanship is super neat an...
Great service, and great prices!! Best place for electronics in Roanoke
Bought a remote starting system there. Treated us very well. Very helpful in getting us adjusted to the new gadget.
Great experience some years ago with a car installation. Products are expensive but good equality. Mac computer repair techs are top shelf. Three repairs and/or upgrades were perfect. Amazing!
Definitely the best a/v place in town. Super friendly and helpful staff, especially Scott Bershader-he's my guy.... And they are all very knowledgeable but not too pushy like other similar places. The only place I get new stereo equipment!
These guys are amazing!!! My MacBook Pro started having keyboard problems, and since it was the first week of class I desperately needed a computer. After calling Apple support, they put me in touch with Audiotronics. They quickly diagnosed the problem and took the computer in the same day. They tol...
Eric M, did my 2003 dodge ram so nice I couldn t believe it!!!! He is awesome, from now on will deal with noone but him! He made sure every step of getting my truck sounds right!!! The sound system he sold and had installed in my truck, has been absolutely amazing!!! He is such a pleasure to deal wi...
I can't say enough about the quality of service at this store I have bought a lower end Kenwood head unit and also a nice Viper remote start here. Both times times I was treated with the same respect and courtesy as if I were buying a $100,000 custom home theater. Unlike the big box store these fo...
Eric was wonderful, service was fast and efficient. I would highly recommend Audiotronics!
I have used Audiotronics for everything from buying basic cables to full house home automation installations and have always been beyond pleased with the prices, quality of product and most importantly, service! When I buy from Audiotronics I know they are going to work hard to make sure I keep com...
The customer service I received from Scott B. And the Audiotronics team was above and beyond. I cannot express my gratitude and appreciation enough for the assistance I received during an issue I had with my vehicle. I will continue to use audiotronics for any and all my audio and electronics needs!...
Run away. The most unreliable security company. Forget about technical support if you need it afrer hours. They are the worst. I changing to a reliable company.
I first shopped Audiotronics 30 years ago and I was impressed by their selection, their knowledge and their personal service. Those things have kept me going back since. The sales staff and their repair personnel are knowledgeable and they have always been ready and willing to provide answers whethe...
Refused to even give me a hypothetical estimate about keyboard repair Just because I mentioned i had spilled something on it which had nothing to do with the issue at all and I'm using it right now, I am just missing keys so I wanted a keyboard replacement. When explained they needed to see it becau...
I was a little peeved the first time I had to take my auto back to get the new stereo I'd just paid over $1000 to get installed looked at again. The second time, for the same problem (the XM satellite antenna wasn't connected properly to the module) I was starting to get upset. But they got that fix...
Very friendly and helpful staff! Answered all of my questions with a smile. I left very satisfied and would recommend Audiotronics to anyone!
Went to see about getting some new speakers for my Tracker. Eric helped me again and even remembered me from last year. Never have I had such wonderful customer service. No high pressure tactics to get something I don't need or want. They really care about their customers needs. I highly recommend ...
I'm very happy with the shortwave scanner and cb radio installation in my Tacoma pickup. It looks like everything came from the factory as a special order.
Time and cost was reasonable.