We are very satisfied with the explanation that they received from housing grants, within 1 hour we had already received the report of the conversation. All in all we are very satisfied with the housing fund.
I am very satisfied I have been helped nicely Margriet has taken care away Thank you very much Greetings Rik
I am well informed and well helped, it was a nice conversation.
I have had good experiences with Woonfonds mortgages for almost 30 years and never had any incorrect or premature debits.
If I have a question Woonfonds employee shows up in a very short time. So very satisfied ...
I have asked a multiple advisor but not one of them contacts me.
Most lousy financial service provider in the Netherlands in my view. They indicate themselves which route I have to follow and what I have to deliver. I deliver all documents neatly on time. Then I can wait another 15 WORK days for a response.
As a cream on the cake, after 8 MONTHS I am told that...
Friendly and customer-oriented contact by telephone. Personal conversation where you are immediately put at ease with clear advice.
We have made use of the offered option for telephone advice. making an appointment was no problem, and we were called neatly at the indicated time. The reason for the conversation was the expiry of a savings mortgage (well in advance) The conversation with mrs. v.d.Broek went well and satisfactorily...
had a good conversation today. had a good explanation. all very clear. very satisfied.
We have been orientating on mortgage for a long time. Heard of the Woonfonds today at the first contact for the first time about 123 rule for freelancers, which as a freelancer can offer more possibilities. Have an appointment immediately and am very satisfied with good explanation!
You can easily make an appointment with an employee of Woonfonds. He / she provides good information and sends a short summary of the conversation. Well arranged.
Most reviews about the introductory meeting, then they are of course super friendly. Once you get stuck with them, the tone is "arrogant" and not service oriented at all. I think this is due to the instructions c.g. training that the staff receives. It is primarily their own interests from which the...
A pleasant conversation with the employee of Woonfonds. The employee provides relevant information and feels good about my information needs.
Very annoying provider. Think along with 0.0, rigid, old-fashioned and just whining. Do you have the choice? Nice to take out a mortgage somewhere else
July 31 I had a consultation with mrs. Margriet Zwartjens of Woonfonds regarding the expiring fixed-rate period of my interest-free mortgage on 31.12.19.
At the same time I was busy exchanging two pieces of land with my neighbor (who wanted to sell her house), which was much more tedious than I cou...
Today had a pleasant and expert conversation, sufficient information and tips and the same day a conversation report with useful points of interest.
Due to some miscommunication between Woonfonds and Avero, my repayment of a mortgage part did not arrive on time. Because of this I would have to pay 1 month too much in interest. Woonfonds resolved this professionally and repaid the interest paid too much. They also called back with her Adviseuse, ...
My mother died in the autumn, deed of inheritance, deed of death, all 3 times sent in because they kept asking for the documents. Nothing more heard. Now there is an annual overview addressed to my mother. Woonfonds obviously does not know what it means to be dead. What a prutsers.
Are unable to send an annual statement on time. When you call they promise everything. Do not respond to the mail or completed contact forms. Rarely experienced such a bad service. And that for a company that has to manage large amounts of money ...
Compliments for Woonfonds and more specifically for Monique van den Broek! To be able to ask all questions in an open and entertaining conversation and, above all, to receive answers. You are sometimes (un) forced customer in an organization, institution or company in the Netherlands but you do not ...
Via google account daughter, review Theo and Dolinda Wijnhoven
Today we had a pleasant conversation with Monique van den Broek about the (near) expiry of the mortgage.
Savings mortgage closed almost 30 years ago. A milestone.
Clear and clear explanation about how to handle this. Also well informe...
Had a very pleasant conversation with housing fund. Everything was explained well and now I have a clear picture of what the possibilities are. We are very satisfied with housing fund.
I would absolutely not recommend Woonfonds to anyone. I had to put my own money in a home construction account to get the mortgage and after the mortgage has been taken out, it seems almost impossible to get my own money back, which causes the renovation to be considerably delayed.
After a lot of grief, also very nice news. I have been offered to revise the interest of my mortgage free of charge. Thanks to Margriet Zwartjens-Valk for her dedication!
Clear explanation and a good answer to all questions.
This mortgage lender really thinks along with you. But remains a bank of course!
Last night we had a good, clear and very friendly conversation with Monique van den Broek.
The housing fund sends letters with incorrect information. When inquired, the blame is simply placed with the client, completely unjustified and unfair! I find this organization very unprofessional and arrogant! The customer service staff are extremely friendly, but what's in it for you?
Just had a very pleasant phone call about the expiry of our mortgage. The conversation was informative, the employee was knowledgeable and it was not so formal what the atmosphere was. In short, very positive, very satisfied.
I have nothing with Tilburg. With the employees of Woonfonds every now and then when the need is high again and the night's sleep fails. By all those publicity spots of the government and Banks again called up again I called again to Woonfond to make an appointment again because the impact of the fi...
Fine spoken and informed by Margriet Zwartjens, a professional!
For several years a mortgage with Woonfonds. Always good service and quick response to questions. Even twice the mortgage adjusted (averaging) without administration costs ....
Great and compassionate company, especially thanks to Maikel van der Looij!
Our mortgage advisor had already been working for three months to arrange a binding offer to Domivest for an investment property. This company lingered in empty promises, but the expiry date came awfully closer, so that our...
They have been customers for years, but lately they are unreachable with poor service. No response to my mail and I have been waiting for a cost estimate through my intermediary for three months. Do something about it!!