1-800-GOT-JUNK?

4.8 · 57 reviews
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Becks Lum Kang
Reviews 1
2020-09-13 16:14

They were very explicit on the phone, so I underst...

They were very explicit on the phone, so I understood the service, the cost and the process. The called before coming to pick-up, they came on time and were very courteous and efficient. They were very willing to do a lot of the heaving moving and cleaning up. Overall I thought their service was ...

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Tom Gowdyk
Reviews 1
2020-09-01 08:35

The 2 young fellows came in and made sure to verba...

The 2 young fellows came in and made sure to verbally check out all my needs for removal. There were several rooms as this is a partial estate removal and partly downsizing for my move. They were bright and cheerful, despite the deplorable weather. They worked hard and filled an entire truck with st...

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Jan Lee
Reviews 1
2020-08-28 00:13

The movers arrived on time and were professional a...

The movers arrived on time and were professional and cordial. I was given a quote a notch above what I expected to pay; however, they made it clear that it is perfectly alright if I didn't accept that quote.

Overall I am happy with their service and would recommend to friends and family.

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Gail Gordon
Reviews 1
2020-08-27 04:15

We have used this service in the past which is why...

We have used this service in the past which is why I called them again. The fellas showed up when they said they would, in fact they called to see if they could come earlier as they had some openings and in fact it worked out better for all of us. They were quick, courteous, and funny. One of the...

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Kristy Hayter
Reviews 1
2020-08-16 04:39

I used 1-800-Got-Junk? This past september when I ...

I used 1-800-Got-Junk? This past september when I recently moved, the booking was easy and done online which I liked. They had many days and times to choose from, they called to confirm when they would be at my house down to the minute (no waiting around for hours). The people who picked up my junk ...

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Bruce Cowie
Reviews 1
2020-08-07 19:29

Mike and james were awesome, did everything and cl...

Mike and james were awesome, did everything and cleaned up the area sooo nice, above and beyond the call of duty. Professional, polite and moved a whole bunch of crap, no problem, just went at it. Great boys, company well represented and I have already told friends and neighbors about 1 800 Got Junk...

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Mandy Whiting
Reviews 1
2020-07-25 06:38

We were very pleased with the service from Got Jun...

We were very pleased with the service from Got Junk.. they were on time, efficient and took away our old hot tub for a lot less than other quotes we'd had (and some other stuff with it). Very personable staff. Would definitely use them again.

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Timothy Boland
Reviews 1
2020-07-22 01:32

Excellent experience. Crew arrived when they said ...

Excellent experience. Crew arrived when they said they would, with the promised advance phone call. Job was within the estimate, crew was very friendly and even swept out the garage after it was emptied. Would absolutely use again, or recommend to others.

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Erika Alm
Reviews 1
2020-07-12 12:35

I have used this service every time I renovate, sp...

I have used this service every time I renovate, spring clean or move! Just outstanding - the team is always helpful, polite and even helped my movers lift something heavy into the moving truck. Talk about going above and beyond. Always readily available, easy to book, I highly recommend.

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Joel Jaffe
Reviews 1
2020-06-30 23:10

1-800-Got-Junk offers exceptional value and servic...

1-800-Got-Junk offers exceptional value and service. Having used the company many times, I am always impressed by the friendliness of the call center staff, the "get-r-done" work ethic of the drivers and the great follow-up from the sales and marketing team. I expect to use 1-800-Got-Junk for all my...

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Jeff Liu
Reviews 1
2020-06-27 05:02

GotJunk was amazing! I called regarding a small ni...

GotJunk was amazing! I called regarding a small night dresser, and they were able to tend to my needs immediately right from the get go on the phone call! The guys that came to pick up the dresser were punctual, polite and friendly - everything you would hope for in customer service! I would definit...

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Genevieve Caza-Cornish
Reviews 1
2020-06-13 03:05

My experience with 1-800 got junk was great! The s...

My experience with 1-800 got junk was great! The service was quick and affordable. The 2 guys who came to do the pick-up were very friendly, helpful and flexible. The service was also transparent, they kept me informed along the way of the cost involved of adding more "junk" to the pile. I would rec...

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Michael Ramsden
Reviews 1
2020-06-10 02:03

Did a great job with very awkward circumstances: h...

Did a great job with very awkward circumstances: had to shrink a (very long) couch to fit an elevator! Not so easy. (Have no idea how it got into the apartment in the first place. Fast, efficient, and cost effective, and saved my back. Great job.

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Paul Bergbusch
Reviews 1
2020-06-04 08:55

I had some construction materials to be removed, a...

I had some construction materials to be removed, along with some old electronics, an old tire, and various old items that had been left at the house when we bought it. I was moving overseas, and renting the house out, so all this stuff had to go. I called up 1-800-got-junk a few weeks in advance of...

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Megan Bonin
Reviews 1
2020-05-20 17:42

None of the people in my home drive, or had access...

None of the people in my home drive, or had access to someone who drives a car large enough to throw away an old metal bed frame. I contacted the company on a whim after seeing some advertising online. They arrived on time, were super personable and were respectful of my home. I would recommend this...

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Linda Gross
Reviews 1
2020-05-19 03:44

Extremely professional, loved their customer servi...

Extremely professional, loved their customer service (nothing was ever a problem) and the price was very reasonable for the amount of work they had to do/take away.
I well definitely use them again as well as recommend them to anyone who needs help with "stuff" removal!

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Randy L'Heureux
Reviews 1
2020-05-18 13:51

This is our third time working with the Got Junk g...

This is our third time working with the Got Junk group.Have always done an excellent job, quick service, clean up after and great communication. Today was no different. Good communication regarding the timing of their arrival. Troy and Jamie, were personable, got loaded quickly and again, no mess le...

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Cindy Frison
Reviews 1
2020-05-16 14:11

The men who helped us were friendly, funny and ext...

The men who helped us were friendly, funny and extremely professional. I really appreciated the extra assistance they provided by cutting up and removing our outdoor carpet, which I would have been unable to do myself, and then sweeping the entire patio to clean the leftover mess. My first experienc...

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Dee Dee Sung
Reviews 1
2020-05-14 07:18

I've hired this company on more than one occasion ...

I've hired this company on more than one occasion because I am thrilled with their professionalism, expertise, fair pricing, friendliness, punctuality and overall GREAT SERVICE.
From the time we booked the appointment to when the drivers loaded up the truck and drove off, it was an A1 experience. W...

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Marty Lingg
Reviews 1
2020-05-07 18:58

I have used 1-800-GOT-JUNK several times and they ...

I have used 1-800-GOT-JUNK several times and they have been consistently professional, reliable and very reasonable. The people that come to pickup the "junk" are very polite and are in and out before you know it -- along with the 'junk'.

I would highly recommend them to anyone!

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Donald Dollard
Reviews 1
2020-05-02 00:40

We have used 1-800-GOT-JUNK many times, both for r...

We have used 1-800-GOT-JUNK many times, both for residential and business junk removal. Plus we cheered when they won on Canada Sings! last year. This was for our house and was booked from the web. Best thing we can say is that the service is as good as we remembered it: timely, courteous, quick and...

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JasColette Marsh
Reviews 1
2020-04-17 04:00

From my first experience booking the appointment o...

From my first experience booking the appointment online, to the time that the gentlemen left our premises, I was smiling! The guys were absolutely awesome, friendly, caring - shall I go on? Thank you soooo much for great service - I will (a) recommend you any time and (b) make use of the service aga...

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monteirodesigns
Reviews 1
2020-04-13 01:30

I have used the junk removal from this group befor...

I have used the junk removal from this group before. they are always polite and do a great job. once again they did not fail to do a great job and with the old mammoth of a TV I had I was a bit concerned. Not only did they manage but with speed and efficiency. Highly recommend using them and my plac...

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Garth Johnson
Reviews 1
2020-04-05 20:59

I have used 1-800-Junk for three years and about 7...

I have used 1-800-Junk for three years and about 7 times. They are consistently prompt, friendly and professional. The crews are first rate, helpful and courteous. I highly recommend them. First, they help remove the clutter from your life, second, it's good to know that your junk is not going to wi...

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Mike Meakin
Reviews 1
2020-04-03 00:29

First of all I was impressed with the professional...

First of all I was impressed with the professionalism of the people I spoke to on the phone including the 1 800 operator and subsequently Richard locally who I understand is in charge of the operation in my area. The agreed to price for removal of a hot tub was more than fair, the removal guys Terr...

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Berneta Asato
Reviews 1
2020-03-05 09:09

I highly recommend these folks for any of your jun...

I highly recommend these folks for any of your junk removal needs. They do free estimates if you have a larger quantity of junk that needs to be removed and they can get a team same day (even within a few hours) to your house or business to take a look. Their customer service reps are so pleasant ...

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Jim Bell
Reviews 1
2020-02-26 15:23

I have used Got Junk on 2 previous occasions and t...

I have used Got Junk on 2 previous occasions and the work was carried out efficiently and cleanly and best of all at a great price. So, I went for a third time!! And I was not disappointed. I basically had to do nothing but arrange a time on line and then answer the call when the truck arrived. i di...

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jess shirley
Reviews 1
2020-02-10 08:00

Horrendous and will never use again. They called l...

Horrendous and will never use again. They called late twice messing up our plans for the rest of the day. When they finally did arrive, they showed up at the destination with no warning causing us to drop everything to accommodate them. They then tried to charge us $400 for basically a mattress/box ...

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Barbara de Jong
Reviews 1
2020-01-26 02:02

The guys showed up at my door much sooner than exp...

The guys showed up at my door much sooner than expected but they phoned me to let me know they would. It took them no time to load all the junk I wanted to get rid off and they behaved in a courteous and professional manner. I will definitely use them again when I need them.

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Micheline Darroch
Reviews 1
2020-01-25 17:48

We firstly, by error, called your compettor with a...

We firstly, by error, called your compettor with a somewhat similar name. Their men arrived and were unable to figure out how to remove our upright freezer from its' location on our lower floor and suggested they would return with two more men. We called your company and two coureteous young arrived...

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Minji C
Reviews 1
2020-01-19 16:37

I live in New Westminster. I disposed of one disma...

I live in New Westminster. I disposed of one dismantled 6-foot loveseat and a tiny power supply. It is not that heavy and I could carry those parts. They charged $166+tax(total of $174). I thought what I heard was $66 and when it comes to paying, it was actually one-sixty six. $166! Are you kidding ...

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Mary Ackenhusen
Reviews 1
2020-01-03 10:24

I have used 1 800 Got Junk two times in last month...

I have used 1 800 Got Junk two times in last month...once when I was moving out of a large house and then again to get rid of the boxes etc after moving into a much smaller house. They did a great job of sorting all the recycling as I did not want it all to go to the landfill. They were very helpf...

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