York Towne Urology e-checked me in easily, completed registration quickly, and kept my appointment on time. Dr. Churukanti explained the diagnosis, treatment options, and the next steps for the procedure to correct the problem. All very professional people at YTU.
Dr Churukanti then performed robot...
My experience started out good. I like Dr. Baselli and he tested me to see if I was good candidate for the Urolift procedure. I was and we planned on going to the next step, but before I left one of the office staff said my insurance wont cover procedure and the Dr.wants to discuss other options. I ...
I had a great experience. Front desk was nice, Tana Gonzales let me talk & listened to me. Check in & out (2 different) were very nice & smiling.
From making the appointment, check-in, the nurse, and Dr. Baselli we were well taken care of. I ve worked in healthcare for 30 years. I rarely see a doctor take that much time to make sure we understood all the factors and steps to resolution. I m not sure where the negative is coming from. No...
Very iffy about treating you. Sent for a CT, after renal ultrasound report was very accurate of showing kidney stones for a reoccurring diagnosis shown in medical records. We will see what happens from here. The pain for this is equated to given childbirth, I having been a fallen police officer/NCLE...
Was in the ER (dx with kidney stone)& was told to follow-up with York Towne Urology. I called the Monday following the ER visit at 8:45am. The receptionist wasn t the nicest person, but so much better than the Dr or nurse practitioner or whomever called me back. She was so rude I was almost in tears...
Appointment time mixed up, I received a call to confirm at the same time that I had written in my calendar. Front desk told me that I had to sit in a overcrowded waiting room to reschedule. I am pleased with the Dr. , but the staff makes or breaks an office. By the way the same receptionist told ...
Went for a procedure. Pre-op was great; spoke with Tana Gonzales; quite professional.
Day of procedure I'm prepped and lying on the table...FOR NINETY MINUTES. I nearly fell asleep waiting, minus how cold it was in the room.
Why? Staff meeting. Who holds a staff meeting for 90 minutes with pat...
Went for a cyst causing pain and other issues my primary care couldnt pinpoint. Was told it couldn't cause pain and that I should see my family doctor. Waste of time.
I had a quick initial consult with Tana today. Excellent experience. All Q's answered. All concerns put to rest. Would recommend.