If you want Good Parts, On-Time; DO NOT GO WITH THESE GUYS ! Our company engaged Xcentric Mold & Engineering to build us two, mating Tub and Lid mold tools and to provide prototype parts for a major customer Contract. We hired Xcentric for their professed expertise and quick-turn capabilities ba...
The parts were made exactly as they were designed, which makes a big difference when evaluating prototypes. Xcentric clearly has a unique way of making machined parts that keeps the quality high and costs down. We are very happy customers.
Easy, fast, and competitive quoting, projects delivered on time with precision and quality. They are experts in custom manufacturing are able to advise at all phases of the project from quoting, design, manufacturing and shipping. This team is great to work with and they are located and operate in t...
Xcentric has provided rapid injection molds for several of our projects over the last few years. We received great support on our latest molded parts from an engineering and production standpoint as well as mold resin sourcing. Would not hesitate to use them again.
Avoid Xcentic at all costs. Part price changed as soon as molds had been paid for, orders were ALWAYS late, and account management team is as incompetent as it gets, constantly blaming other people in the organization for the delays. Quality across batches was never consistent and despite constant...
Amazing Customer Service! Helping Customers Change the World! Dedicated.new.hire! Come visit. Employee request prepay company logo attire, never received Xcentric logo attire. Inquire about the status. Reply was only order & deduct cost from payroll. Okay... (Still waiting to "re-order policy" to o...
I could undeniable say that the quality and price of two pieces I made with them was high standard.
My pieces needed to be deliver on 30th. However they said to me that on 24 they will try to make it happen. I thanks because it was before deadline on 29 that I received it.
Pretty poor communication from this company and our first order of 8 milled parts, which totaled over $3000, were milled from a different material than what was on the quote. They refused to give a refund. So we submitted a credit card authorization form per their instructions. 3 months later we ...
I have worked with a lot of injection mold companies. Each has their own way of dealing with customers. The way you know you have a bad vendor is if they make you jump through hoops to do business with them. This is because they have probably had bad experiences, and so they force customers into co...
Working with Xcentric couln't have been any easier. Very friendly and knowledgeable staff. Sales actually had a conversation with me about my part and discussed potential issues and recommended changes. In the end I received the part I wanted and it was fast! Will use again!