Westminster Toyota

4.5 · 859 reviews
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sureshnaidu penupothula
Reviews 1
2020-12-28 19:17

I am extremely happy with my new Camry Hybrid! My ...

I am extremely happy with my new Camry Hybrid! My sale representative- SAM MATHAROO, was truly the best! It was honestly the best experience we have ever had purchasing a vehicle. SAM took such good care of us from the very first message to days after our purchase. Thank you, SAM & Sales Manager Kar...

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SkyLimit Heating Services
Reviews 1
2020-12-25 20:51

I change my review cause poor customer service and...

I change my review cause poor customer service and terrible branch specially part department, waist my time for 3 mounts, charge me 1000$ for part and call few times they said November you should get your part for my brand new tundra, don t go there for any service or part because totally waist of t...

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Alex Mak
Reviews 1
2020-12-25 09:08

I was looking online for a car, found Westminster ...

I was looking online for a car, found Westminster Toyota, Jeremy Chew was the absolute best! Great help, very informative, as well still keeping in touch even after 6 months from purchasing the vehicle. In the off chance that I decide to purchase another car, I will definitely be looking for Jeremy.

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Bradley Robert
Reviews 1
2020-12-23 17:36

Tried to buy a used 2010 pilot off these guys howe...

Tried to buy a used 2010 pilot off these guys however when I got there the KMs on the dash and what the ad said was off by about 3000km tried to get a car fax emailed to me but it didint work came down to look at the car in person and it would not start Sam the salesman was friendly and got me the c...

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Midori Warrior
Reviews 1
2020-12-22 08:23

Just had a wonderful experience purchasing my 2018...

Just had a wonderful experience purchasing my 2018 rav4 hybrid! Michael Chen was so wonderful in making me feel so supported throughout the process. Loved his energy and appreciated all of his knowledge that he brought. Everyone who spoke to and helped us at the dealership were so helpful and it fel...

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Brian Lau
Reviews 1
2020-12-22 08:11

Yesterday my wife and I walked in and had some que...

Yesterday my wife and I walked in and had some questions on one of their used car on the floor. We went up to the reception and told her the reason we were there for. All staff were busy helping customers at that. So we decided to walk around the showroom to look at car. There was a salesperson (for...

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Tiffany Ladines
Reviews 1
2020-12-21 18:24

The customer service in this dealership is beyond ...

The customer service in this dealership is beyond outstanding. I was welcomed by Kartik in the parking lot, and was offered coffee the moment I parked my car in. I work in the retail/service industry myself and this type of service barely exists anymore, so when this happened - regardless of how sma...

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Taruneet Singh
Reviews 1
2020-12-20 12:50

My whole transition went smooth with Sam. He was v...

My whole transition went smooth with Sam. He was very helpful throughout the whole process even though I bombarded him with a lot of questions and queries. I left completely satisfied with the best deal possible. Before closing, I went to other dealership as well, but what Sam quoted me was pretty u...

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Murtaza Khanji
Reviews 1
2020-12-20 08:37

Our Product Advisor Sam was amazing! Made our enti...

Our Product Advisor Sam was amazing! Made our entire experience a blast, and so easy to navigate for a first-timer like myself. He also helped me get the best deal possible. Highly recommended, going to see/talk to him if you're thinking about getting a car.

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Donald Pilon
Reviews 1
2020-12-19 16:05

My experience was very good at Westminster Toyota....

My experience was very good at Westminster Toyota. They bargained fairly and Barbara the salesperson was very helpful. Other salespersons were very his dealerelpful if she wasn't around. The service dept was also very courteous and helpful. All in all I would recommend this dealership to others.

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Ho Huogo
Reviews 1
2020-12-18 20:27

The best dealership in Vancouver . I went to 4 dif...

The best dealership in Vancouver . I went to 4 different dealership and most of them took me as a joke and I felt insulated . Michael and Arjun were such a refreshing experience . I traded my truck and bought my first 4Runner
Thank you cliff and Michael .

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AW
Reviews 1
2020-12-18 10:57

Good experience dealing with Westminster Toyota ov...

Good experience dealing with Westminster Toyota overall. Justin in sales is excellent, I was looking for a specific preowned and he kept me informed of what was coming in. I did not end up purchasing from them, but only because they didnt have my specific match. Justin is a pleasure to work with ...

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Sandy Fast
Reviews 1
2020-12-16 16:27

The people at this dealership are respectful, fai...

The people at this dealership are respectful, fair and honest. They apologized for keeping me waiting in the sun for a few minutes even though I didn't have an appointment. They looked after my tire issue and did an oil change and washed my car! I appreciate you people. Thanks a lot.

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Adrianne Jansen
Reviews 1
2020-12-15 20:17

Saw a car in net. Was told they have it. Drove all...

Saw a car in net. Was told they have it. Drove all the way there over the bridge only to be shown a different car all together. Very nice people and personable but dont hold to their promise. Oh well, live and learn. Next time l will print it off and bring it with me. Very disappointed.

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GIL PICARD
Reviews 1
2020-12-14 08:13

Awesome experience, kartik was amazing and took go...

Awesome experience, kartik was amazing and took good care of us. All the staff ( James/ finance, trong / insurance) was great, and fun. I'd recommend this dealership to anyone and everyone, New Westminster Toyota knocked it outta the Park..thanks guys. Gil & Karen.

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Gurbinder Dhanda
Reviews 1
2020-12-13 16:42

Huge thanks to Cliff for helping us purchase a veh...

Huge thanks to Cliff for helping us purchase a vehicle. He was outside within seconds of us looking at a vehicle and provided excellent customer service. Very kind, respectful, and has a good sense of humour! Also thanks to Arjun for being very accommodating!

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Sandy Modgil
Reviews 1
2020-12-13 05:34

Two thumbs up for my recent experience purchasing ...

Two thumbs up for my recent experience purchasing a Certified Used Toyota at the Westminster Toyota dealership. Thanx to Sales manager Harvinder and team the process was seamless. There were no high pressure tactics just helpful information to assist me in making the best decision for my needs. Tha...

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Chelsea B
Reviews 1
2020-12-13 00:23

Finally went around and bought my first car, and W...

Finally went around and bought my first car, and Westminster Toyota was the place to go! Lots of models to choose from, and amazingly helpful staff to help through the process. I would 100% recommend and would definitely go back for anything car related!

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Glen kim
Reviews 1
2020-12-12 11:22

I dont write many reviews but after my experience ...

I dont write many reviews but after my experience at this dealership, I would advise everybody to steer clear.
I was interested in a 2016 Tacoma. I was unsure about purchasing it at the price they quoted me. They said I could put $1000 down to hold the vehicle but was 100% refundable if I changed m...

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Davinder singh
Reviews 1
2020-12-11 11:45

I went to this place just to get information and d...

I went to this place just to get information and definitely i had a plan in my mind to buy a new car. Gursimran was a salesman and he provided me all the information and then another salesman Arjun came over and they both gained my loyalty towards toyota. I bought new camery and it only happened bec...

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James Ratzlaff
Reviews 1
2020-12-09 04:19

OUTSTANDING staff! There is always a smile on the ...

OUTSTANDING staff! There is always a smile on the employees faces, they went above and beyond to help me, which I am incredibly grateful for, especially in this day and age, where it's rare to see such hard working, and kind folk.

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Aackcody
Reviews 1
2020-12-08 22:19

Coming to Westminster Toyota and frantically searc...

Coming to Westminster Toyota and frantically searching for the toyota corolla Hyrbid, this dealership had the car! They luckily had one in stock and were able to give us the car within one week while openroad was uncertain and told us to wait for more than four months! Leo, whom was one of the agent...

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cretnotonic
Reviews 1
2020-12-08 01:44

I came here just to test drive a 2020 Corolla Hatc...

I came here just to test drive a 2020 Corolla Hatchback and once I saw the colours in person and realized they had these on their lot already, it was an easy but also scary decision to make considering this is the 2nd biggest purchase anyone will make in their life. Alan and Kartik let me take my ti...

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T
Reviews 1
2020-12-07 20:42

I purchased a brand new 4-Runner limited at New We...

I purchased a brand new 4-Runner limited at New Westerminster Toyota dealer recently. My family has been very happy with the car. We would like to thank Mr. Leo Liang who provided a very professional and kind services during the whole sales process. He helped me made the great decision!!

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Terry Chan
Reviews 1
2020-12-07 03:47

Sales representative Leo is a sincerity and honour...

Sales representative Leo is a sincerity and honour person. Over 2 weeks to follow up and finally help me to get the used corolla which is fully fulfill my requirements.
A hardworking Sales should be respected and a valued asset for a Great company.

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Arber Caushi
Reviews 1
2020-12-05 04:51

Recently bought a Toyota Corolla from Westminster ...

Recently bought a Toyota Corolla from Westminster Toyota and I am very pleased with the whole purchasing experience. The manager Harvinder is a very straight forward and understanding person. The Product Advisor Justin is very knowledgeable and honest. He kept me informed during the whole process. J...

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Maricel Megyessi
Reviews 1
2020-12-04 21:33

The only reason I gave 1 star, is that it is the l...

The only reason I gave 1 star, is that it is the lowest. But really, I would have given it negative!

I'd been going to this branch since 2008. The common experience I have is that they can never keep the time, appointments were bumped up. My appointment is at 930, Aug 23, I was told they needed a...

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T Pratheep
Reviews 1
2020-12-04 07:23

Myself and my wife went a couple of months to look...

Myself and my wife went a couple of months to look for Toyota Matrix. We were served by a product advisor by the name Fahim Naseri. He helped and provided with more information.He was very friendly and helpful in answering our questions.The price was quite high so we left.After several days later h...

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Joshua Bacalso
Reviews 1
2020-12-02 02:50

For the past 4 years with Toyota as my brand of ch...

For the past 4 years with Toyota as my brand of choice this is the first time i was offered a courtesy car for my commute to work while my vehicle is on maintenance.

Previous provided Richmond Auto mall did not offer this service which i was disappointed.

I appreciate Westminster Toyota for th...

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youtobey1
Reviews 1
2020-12-01 09:40

Bought my 2019 Tacoma with this dealership and cou...

Bought my 2019 Tacoma with this dealership and couldn t be happier with the car and service! One sales associate in particular namely Kartik Sharma went above and beyond in providing service on an issue related to my trade in. Overall great customer service and the guys keep their word! Recommended!

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Pete Ricards
Reviews 1
2020-11-28 13:44

Had a great experience here the other day when I c...

Had a great experience here the other day when I came in to have a look at some options, as I m looking into making an upgrade soon. The professionalism and friendliness was a welcome surprise. Jag was who I dealt with, and he was great. Very knowledgeable.

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Aman Preet Walia
Reviews 1
2020-11-27 17:02

A very pleasant experience buying a Pre Owned Toyo...

A very pleasant experience buying a Pre Owned Toyota Certified vehicle. Mr. Sam Matharoo is a very professional and knowledgeable product advisor. I was thoroughly explained about the vehicle features and safety check performed on the car. Definitely Recommended !!!

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Aj
Reviews 1
2020-11-26 13:09

Gurjot is an amazing person with good knowledge, p...

Gurjot is an amazing person with good knowledge, patience and understanding. He knows how to deal with a customer and give the best customer service. Thank-you Gurjot and New West minister Toyota for making this deal a better one ! Will visit again !

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Albert Einstein
Reviews 1
2020-11-26 05:07

I must say, this place has the best service depart...

I must say, this place has the best service department. I have brought my Toyota Matrix in for just about everything. They were able to fix it and get me back on the road. My Toyota Matrix has 300,000km and is still running strong. Highly recommend this place for service or any of your Toyota needs

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Nathan Tjandrawinata
Reviews 1
2020-11-25 23:38

I have an interesting experience where i had pre-s...

I have an interesting experience where i had pre-sale (testdrive), the actual sale, and post sale. All three in this transaction. Actually 2 for now (post sale will be in 2 weeks). I bought a Lexus RX from Westminster Toyota and was helped by Lance. I will break down the review in 2 parts, the servi...

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Sukhwinder Sandhu
Reviews 1
2020-11-25 16:11

It was a great experience with Westmnister Toyota....

It was a great experience with Westmnister Toyota. Garry (Gurjot Sandhu) Explained everything very clearly, disclosed all the necessary details while purchasing Toyota RAV4 . Sam was very helpful during the delivery explained all the features. Will surely recommend Garry and Sam to friends and fam...

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GEYANG MI
Reviews 1
2020-11-25 13:30

Great dealership with great cars. Knowledgeable an...

Great dealership with great cars. Knowledgeable and friendly sales people. Thanks to Leo Liang for getting me my dream car at a great price. Highly recommended to anyone looking for a great vehicle at a great price. Ask for Leo, He s your guy.

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Angus Milne
Reviews 1
2020-11-24 23:51

I had a very smooth sales experience with Barb and...

I had a very smooth sales experience with Barb and Harvinder. Barb had a very low-pressure sales attitude which made the experience much more enjoyable. I wasn't pushed into anything I wasn't interested in. Barb was knowledgeable and would tell you if she didn't know rather than talk bs like other s...

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Henry Budai
Reviews 1
2020-11-23 15:11

The service component of the Westminster Toyota ap...

The service component of the Westminster Toyota appointment went very smoothly and in a highly professional manner, from the appointment reminder the day before to the on-site welcome, courtesy, and attention to detail. The service manager handled all aspects of the service appointment with aplomb, ...

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Patricia Cook
Reviews 1
2020-11-22 08:34

Just bought a 2016 Limited Hybrid from Westminster...

Just bought a 2016 Limited Hybrid from Westminster Toyota!! Wonderful service! Cliff is a really nice guy, fantastic sales rep. So knowledgeable, and so very helpful! Makes what can be a stressful purchase so easy!! Even with social distancing and masks on they find a way to make your experience me...

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Aditya Dhar
Reviews 1
2020-11-22 06:35

Bought a Toyota Corolla this month from them..amaz...

Bought a Toyota Corolla this month from them..amazing staff..salesman kartik sharma made it easy for us..great product information..detailed explanation for all the questions i had..very friendly behaviour..i am very happy n satisfied with my decision...

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chris homuth
Reviews 1
2020-11-22 03:53

I was able to find the exact right 4Runner,model &...

I was able to find the exact right 4Runner,model & year I wanted while shopping online from Nanaimo. At first I was very uncomfortable about a purchase of this scale remotely in these troubled times but thanks to Kartik and Talia the experience was quick and painless and I couldn t be happier with m...

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Jongsun Park
Reviews 1
2020-11-19 21:31

I ve been to many other Totota dealership in Vanco...

I ve been to many other Totota dealership in Vancouver, and New Westminster Toyota offered me the best deals. All the team at this dealership was very kind and the salesman name Kartik was very helpful. If you ever want Toyota, this is the dealership you want to go.

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Nick Xiong
Reviews 1
2020-11-19 17:28

5/5. Our experience with Lance was very smooth and...

5/5. Our experience with Lance was very smooth and he was very knowledgeable. It was me and my wife's first time buying a car and we didn't know what to expect but Lance made us feel comfortable and was straight to the point. We would recommend Lance to anyone who is looking for a Toyota.

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