Upon arrival, Dallas, the front desk attendant that checked us in, was incredibly nice. He went out of his way to make sure we were comfortable during our stay. The hotel was beautiful, and the room we stayed in was perfect. The bed was comfortable, the view from our room was great, and the shower w...
For years we have stayed here for our anniversary. We are in our sixties. Just returned from yet another wonderful experience. We were upgraded to an Exec Suite by a very professional and polite woman at the front desk. We love the pool and enjoy the food and beverages offered. We will continue to v...
Had an excellent stay. Staff was top notch. Breakfast buffet was fast, great quality, and great service. Starbucks coffee was a big bonus for me. Room was excellent. Pool was excellent.
Attended a work function at the Westin and the entire experience was great. The facilities were clean, the staff friendly, and the food was fantastic. My only complaint would be the conference room chairs, they were pretty uncomfortable. Overall a great facility.
The staff is amazing! Our 3 day conference here had lots of challenges and at times changing requirements. The resort staff Rose to every challenge and provided world class customer service at every turn. We look forward to meeting here again.
The facilities were wonderul, the staff was very accomadating, and I had a very restful, pleasant stay. I will definitely choose the Weston Stonebriar when in the area for any future events!
Great location for great hotel. Very nice place to hang out as well at the Legacy Grille, we stayed here and got upgraded to the Executive Suite. Room/amenities are very nice and I surprised that the rate was very affordable for a Westin. Front desk staff were very polite and accommodating. The open...
Staff was attentive without being intrusive. The grounds were well kept, as were the common areas of the hotel. I did not book a room, so I cannot comment on that aspect of the hotel.
Very very helpful front desk. Went out of their way to do some detective work trying to help me figure out whether or not the event I was catering for was indeed being held there or down the street. Awesome valet, too. He helped in assisting with the detective work. And they did all of this whil...
Overnight stay. Lovely accommodations. The front desk was incredibly nice. Didn't get a chance to use most of the amenities. Pretty easy access to shopping and dining.
Truly disappointed. Visited for a few days for my wife's birthday. Was expecting a country club experience and the hotel fell short. And for the exorbitant prices...$500 for a Wednesday night...it wasn't worth it. Paid for a larger room and hoping for a nice view of the golf course but instead got a...
Service was spectacular. Amazing outside areas. An awesome pool area complete with ping pong table. The biggest most complete fitness center i have ever seen in a hotel. And again, the hotel staff was prompt, friendly, responsive and helpful.
My first official Photography assignment since March 2020 when this pandemic "ruined" months of my photography business. I stayed here the last couple of days and was pleasantly surprised with the new updates and decor. Now the work is still in progress and when it's done, this place will be the hit...
Awesome customer service and room was spacious and comfortable along with elegant. Had a great weekend here. Also, you gotta eat breakfast at the hotel!!!!! Excellent
Great service, clean room, workout facilities had everything you wanted! Chicken tacos were fantastic. The pillows were a touch flat, but not horrible! Would definitely stay again!
The hotel was in top condition, as was the suite I stayed in. But where the Westin really won points is in the staff. Everyone on premises went out of their way to make the stay exceptional.
On my most recent stay, the wheels from my car were stolen overnight. I woke up to find my truck on blocks! When I looked for answers from the manager, what I got was it s not our lot response. I wasn t laying blame on them for taking my tires. I wanted to know what security was in place. I h...
Great looking property and will likely get a higher review once I get back and enjoy the restaurant and lounge. Nice pool and very clean. Biggest issue isnt the property as much as a Marriott issue as they've made it extremely difficult to explore what amenities/menus are on site. Marriott has reall...
The accommodations and staff were great. I had a difficult check in at no fault of the hotel but Dallas made it go as smooth as possible. His demeanor was calming and I needed that. His assistance in getting some items that I left behind was also appreciated.
Very classy and upscale, I love it! The lobby is elegant and the rooms are spacious. You'll love the beds, so comfortable you might miss you flight back home!
The Westin Stonebriar Hotel was a luxurious establishment. The staff was very friendly and professional. I had time to stop at the bar and was given very good service. The bar was very organized and clean. The bartender was friendly and made good conversation. I believe her name was Cristina. I give...
Excellent Hotel very efficient staff. Completely clean. Will definitely work them in that to anyone staying in the North Dallas area when they travel there.
Very eclectic atmosphere but inviting. Weren't during lunch hour and the place was packed although getting seated in a timely manner was an unexpected surprise. The food is very good and presented nicely for the price.