They actually honor their warranty/guarantee! Our windows were installed 15 years ago for the previous homeowner, and when we bought the house it had a big picture window with foggy glass from a seal failure. We thought for sure it would be an expensive fix, and past experiences had us thinking "gua...
The sales staff and scheduling desk was no help at all after they took my deposit. Called to check on installation date and delays both were very rude and no help at all. When the installation day finally came after delays blamed on covid as all businesses seems to use. The installation team was pro...
We are a three time repeat customer. Unfortunately this time we are VERY disappointed. I understand it s a pandemic, however, windows were ordered on February 24th with install date in August. Received a call in July stating install moved to today, October 5th. Received a call this morning the ...
The Windows are made as per our requirements, and each size is measured accurately, hence not only its a perfect fit, but as per our liking. The installers do a great job in installing, they are fast and know the job well. The installation crew is friendly, they protect your furniture by covering w...
The windows themselves seem to be of decent quality and we are so far satisfied with the end result. However, the installation crew was extremely rude and unprofessional and are the sole reason I will not recommend Wallside to anyone in the future.
Cigarette butts left all over the exterior of ou...
Great Customer Service, Fair Price and Quality Windows. Install Team did a great job and was very personable. The only reason I didn't give 5 stars is because it took several months to get the window. I realize that that was due to Covid and the resulting staffing issues, not Wallside.
Service: ...
We had windows replaced throughout the whole house and today they installed the last of the windows and they don t match what they did earlier. We lost about 8 inches of glass reveal as seen in these old vs new windows. (the screens are junk.)They ruined the whole look whole outside of our house ...
Great windows, great service, great price! Only complaint is the caulk job on the outside is pretty sloppy. Inside, beautiful work, and if I had been outside paying close attention and said something, I'm sure they would have fixed it because everyone was very polite, helpful, and professional. I go...
I love my windows! The quality is good and the price is the best around. The installers were very professional, got the job done in one day, and cleaned up well.
My only complaint is that some of the caulking is messy.
Service: Window installation
Absolute joke. Customer service is their least priority! Was quoted 01/21. Ordered windows, install was supposed to be 07/21, took the day off. Install crew never called, I called the office 3 times before they told me they were having car troubles and had to reschedule. Next install was 08/05/21....