VIESSMANN BELGIUM

2.1 · 10 reviews
K
Karin Gillain
Reviews 1
2020-11-03 22:09

This year, in full winter, put in a new fan, a wee...

This year, in full winter, put in a new fan, a week without heating. Now 6 months later, fan broke again. But Viessmann does not know when a new one can be delivered .... In the meantime already a week without heating, without hot water. Thought you were the Rolls Royce of the boiler ???? By the way...

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G
Gerald Saint-Remy
Reviews 1
2020-10-27 11:57

Viessmann had an excellent reputation but this is ...

Viessmann had an excellent reputation but this is no longer the case at present: impossible to obtain an intervention before a delay of 5 days or more, many technical problems related to the probe, great difficulties for the installers to obtain a spare part within a reasonable period of time (7 day...

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A
Anna Szatkowska
Reviews 1
2020-10-27 05:12

Extremely bad service - do not install their solut...

Extremely bad service - do not install their solution. Our heating is broken for 7 days now and the company refuses to send a technicuan, saying they first need to hear from the person that installed the heating. The person that installed the heating is not available and so we are stuck with no heat...

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W
Wim O
Reviews 1
2020-09-07 22:57

Despite the somewhat long intervention time during...

Despite the somewhat long intervention time during the full Covid period, I still give Viessmann 4 stars. We have turned our frustration into a positive view and wish the after-sales service every success in this difficult transition period.

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S
Stanislav Esyunin
Reviews 1
2020-03-01 09:47

Poor service, support is not answering the phone o...

Poor service, support is not answering the phone or emails, the only response I had was to be patient and that I will be contacted "soon".
It is extremely hard to be patient in a freezing apartment without hot water and heating for over 10 days now.

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