Unfortunately I bought a wrong standard product, but could not exchange my product because it was purchased through the company (no right to exchange). Despite the fact that the product is the basic version and that it falls within the delivery time for standard products. Do they indicate that it is...
Very happy with the new desk and chair fast delivery time very well and friendly helped. As it should be but usually does not happen we looked for otherwise but bought something else by good advice.
Via-Direct has drawn up an extensive acoustic plan for us for our noisy office space in Elst. The responsible account manager was transparent and honest about the different types of solutions, prices and types of acoustic products that matched. It was a considerable investment, but we are very happy...
Very poor service. Ordered a desk and then been waiting for this desk's sheet for weeks - which is quite essential. There is no response to feedback e-mails and certainly not in solutions. ZERO stars.
Top service delivered! Kitchen ordered from this store and kindly assisted during the ordering process. As agreed, the kitchen also delivered within the delivery time. Subsequently, the Via-Direct Mechanic installed and connected this kitchen to me.
Nice company. Extractor hood (via Bol.com) ordered that did not function properly. Reported and after submitting a photo and a movie Via-Direct sent a new extractor hood without any fuss. Good service, good communication and smooth settlement.
Do not simply assume the words used by this webshop such as 'cheap' kitchens and 'special offer'. There could be a price difference of in my case about 15%, while it concerns an identical product from exactly the same supplier. And then apparently you're just out of luck. Advice is therefore to look...
Great company! A good delivery of our kitchen and lots of choice (for example, nice if you have limited space). The quality of the kitchen is good and customer service is helpful and thinks along with you.
Already working for 6 weeks on a solution for a (partially) incorrectly delivered product. Although I have clearly indicated (based on an earlier order) what I would like, I was not told in advance that the product (according to direct, on behalf of the supplier) in this form is no longer available....
After I ordered a kitchen I received a message that there was unfortunately some delay from the factory. Via direct kept me perfectly informed of this, and helped me further with this! Tribute for that.
I recently ordered a number of office chairs for our company and despite the fact that there were some problems with the delivery (the driver had not indicated when he would come by), the Via-Direct team kept in very proactive contact with us and resolved everything . Good service!
Very nice and professional company! I have ordered a desk from them, and they have adapted to my personal wishes for delivery. I really appreciate this. Highly recommended!
Roseat design office chair Black - DeLuxe - NEN EN 1335 for sale for half the price. See marketplace. Invoice November 2020 week used unfortunately too high. Employees are so neat and polite. You rarely experience it anymore. Chair is great quality too. However ... too high for my height. I am 172 y...
After having to wait for more than two months for the order and after two "failed" delivery attempts where no one ever appeared, I unfortunately had to cancel the order. Be warned this is a broker! The customer service itself cannot answer anything and they time and again fail to get in touch with t...
Do not order from these webshops !! I cannot select less than 1 star in a review, but even 1 star is a lot for the service they offer. The desk bikes I ordered finally arrived after a lot of contact with the transporter themselves. The return, however, was a completely different story: they pretend ...
5 filing cabinets ordered for our new office in Wezep. Unfortunately, some cabinets with wrong hanging folders have been delivered. The good received within a week. Furthermore, excellent quality and service