Valley Electric Association

3 · 10 reviews
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Heather Fuller
Reviews 1
2020-06-18 00:20

Internet goes off every 15 minutes all day while I...

Internet goes off every 15 minutes all day while I try to work from home. I upgraded to higher speed/broadband but still disconnecting. Asked for credit for missed time/ work due to disconnection but rep was rude and stated non payment will result in disconnection. I pay for service I don't get, ye...

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william nunez
Reviews 1
2020-04-24 01:58

Internet is really good in the morning 40 down 30-...

Internet is really good in the morning 40 down 30-40ping no complaints once we hit about 2pm that s when things get bad 20-30 down ping 60-100 then we hit 5pm internet completely terrible 100+ latency 20 download I think why this happens is because of VEA having congested towers they need to setup u...

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Internet Guy
Reviews 1
2020-04-18 14:49

They seem to throttle internet download speeds to ...

They seem to throttle internet download speeds to half of what they advertise during the afternoon. The Basic plan advertises "up to" 40mbps but you'd be lucky to get 30mbps when you really need it. Browser speed tests regularly report 20-27mbps download rates so the service is at best inconsistent....

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Adele Kahl
Reviews 1
2020-03-27 00:27

Great service, never have to wait. I have had vall...

Great service, never have to wait. I have had valley electric since 2007 love them. I have their WiFi service whenever I have an issue night or day I can call leave a message and within minutes you get a call back by a local person not I REPEAT NOT from India or where ever in the the world. It s gre...

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ActionAthenis
Reviews 1
2020-03-22 21:27

If i could write a no-star review i might be tempt...

If i could write a no-star review i might be tempted to do just that, i'm only giving two stars because of the nice people AT THE OFFICE. There was a Valley electric bucket truck outside my home, by the time i put some shoes on and walked out there to politely ask what they wanted/needed, they dro...

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