Adam Moore and Megan Rogers are amazing. I have seen SO many counselors over the years, Megan is the only one who's never given up on me or told me I was "too much" for her to help. She gets me and I have been seeing her for cPTSD for 3 years now. I've had no issue with appointments or scheduling or...
Incredibly kind and professional! They were wonderful to work with my schedule and time constraints. Setting up an appointment was a breeze. Overall a great experience :)
They have shown me how to look at life in a new way and have shown me several different ways of coping with pain. I have had two therapists here, Micah and Colton. They have both been very caring and competent.
As far as billing goes, they've been very willing to work with me. One time I forgot m...
We have been seeing Micah for several months now, and he is by far the most excellent therapist we have ever seen. He is kind, caring, compassionate, and has helped me and my husband get our marriage back on track after some poor choices my husband made. Micah is excellent at what he does, and has h...
Marriage Counseling was terrible. The counselor seemed much more interested in helping us divorce instead of helping the marriage. We're now in the divorce process.
The billing department was absolutely awful. They overbill, they don't answer their phone and don't return voice mails. I'm stil...
One star is even too much for them. They were so kind and caring to receive my business at first but as soon as we had an appointment they decided they personally didn t want to see me. They wouldn t return my phone calls, refer me to someone else, give me a reason why they wouldn t see me or even a...
Worst experience I have had working with a billing department. No one seems to know what is going on. After doing the billing myself they somehow received the insurance check, since they require payment before services the insurance check was owed to me, Utah Valley Counseling cashed it and never bo...
I think the therapist and the approach of the practice is good. I am frustrated with their lack of coverage by popular insurances such as Aetna. That is the only reason I didn't give them 4 stars.
The therapist I saw was great! Very professional, approachable, and kind. And my experience with the billing department was smooth. Lindsay took care of everything promptly, and she seemed friendly and pleasant to work with.
We were so pleased with the service our family received. They were professional, comprehensive, communicative, and just great to work with. We wouldn't even consider going anywhere else! We recommend them to everyone who finds themselves in need of a little extra help!
Our experience was mediocre. There was a lot of big talk about hopeful changes and activities/coping mechanisms they would teach us and it ended up being the same old stuff about reading books and repeating the same thing each session. Felt like our therapist kind of got bored of us.
I highly recommend Utah Valley Counseling and our therapist Shawn Talbot. Shawn has worked with our son and us to create a better family environment and I believe he has been incredibly successful at improving our dynamic as a whole. Shawn is caring and helps everyone put boundaries in place in orde...
This group is horrible to work with on the billing side of things. They are non-responsive and slow. Then when you finally talk to a person they have the audacity to tell you what they will not do instead of what they will do to help you get your money from the insurance companies. This group ma...