I have terrible experience with this company . I was looking for Queen Bed I saw in gussying website after research how I can buy. close d the are I I've Toronto . I found the UP Country I called and spoke David if have in stock . He said yes me I drive Saturday 17 Aug there the same day . I purchas...
We have purchased several items from this wonderful store. Brenda has always been friendly and has a memory of the furniture and accessories she helped us decide on. This makes you feel right at home and that you will be well taken care of when making your selections. Delivery is always on time and ...
We have nothing but praise for the staff at Upcountry. Of note, we had the pleasure of working with Shannon Murphy at the Upcountry, Burlington location. We were looking for a study desk for our home office. . Shannon showed us a variety of different options within our assigned budget. Customer sat...
I walked in to browse... I went in for inspiration and ideas, not expecting to purchase...but Beth was very patient and took the time to help me...
Needless to say, I left with a sofa!
My husband and I just moved into our first home. Being busy professionals, we were overwhelmed with choosing the right furniture for our living room space. We visited many furniture showrooms from Burlington to Toronto! We really like the style from UpCountry. We worked closely with Shannon Murp...
High prices, uneven customer service. Although some of the staff are professional and helpful, others are down-right rude if you fail to meet their preconceived notions on how an "UpCountry customer" should look. If they operate on commission, then that's their loss as my business was well receive...
I ve purchased multiple pieces from the Burlington location, and have always gone home happy. Don t go in expecting discount retailer pricing, but do expect to find excellent quality products and service. I always ask to work with Justine, as she will go above and beyond to ensure I get exactly what...
Very disappointing customer service. Purchased a custom made sectional sofa that is practically unusable as the sharp ends of the feathers poke through the seats. Prior to the COVID shutdown, our sales rep was helpful in liaising with the manufacturer. We put everything on pause until the summer ...
My wife and I enjoyed our experience with Brenda as she consulted and advised based on our best interest. An exceptional experience at Up Country Burlington.
Everybody at this store is wonderful, and the quality of the furniture is great. I'm sure soon enough my whole home will be outfitted in Up Country furniture. Thanks for the great service and great pieces!
Without a doubt the BEST furniture and accessories store in Burlington. Their products are unique, chic and well curated. The staff in Burlington ( Vanessa, John and Rachel) are: helpful, knowledgeable and very pleasant to deal with. I m very particular about where I shop. If I could give more S...
My husband and I were looking for high quality, Canadian made, solid walnut furniture. David at Upcountry Toronto, helped me find a fabulous bed and dresser by West Brothers. Made in hanover, Ontario, this set is truly the best quality of furniture that we have seen. David was wonderful to work ...
I had a wonderful experience at the Burlington store this weekend for their Labour day weekend sale. It was my first time in the store and the staff were beyond helpful! Beth walked me through the different furniture pieces I was interested in and took the time to really help me find the perfect pie...
My favorite Furniture store in Burlington! The ladies are so friendly and helpful. I never feel pressured to buy anything when i want to go browse around.
I love there furniture here it is so unique and the quality lasts!
Brenda helped us decorate our entire living room and dining room, shes so ...
The service here is tops. They let you look as long as you like but if you need help they will do everything they can to give you more information and samples. Vanessa is especially good - I think she is the manager.
They carry great lines of furniture. The condo size Gus Modern sofas are great sty...
service are too slow . limited variety and on offer mostly things are not available. but quality of product is nice
Brenda and her Team have been terrific! I have purchased several items of furniture there and have been extremely pleased. The furniture is solid(!) and I have received many compliments on them! Brenda helped me choose the right fabric, style and colour options; she even suggested paint colours! I h...
Brenda at upcountry was the initial contact when I first went to the store looking for a sofa. She was extremely helpful with the style that would best suit our space, she helped with measurements and suggested custom length for our sofa. I have referred many people here.
Up Country has a fantastic selection of furniture for the discerning customer. I have purchased a few pieces there that I am very happy with. One of the things that keeps me coming back is the professionalism of the staff. As well, Brenda, the Manager is not happy until you are happy. She stands b...
Gorgeous furniture not my style but in the right setting...perfect.
We had a great experience shopping at UpCountry in Burlington. Shannon was wonderful and went above and beyond with customer service. We love our furniture and would definitely refer others there.
Brenda and team are very helpful and completely understood what we were looking for and what style. She came out to see our home and whenever she sees something that we may like, she has contacted us. The quality of the furniture we've purchased is high and the service we've received has been first...
Used to be a great place for new ideas, good quality at a reasonable price. Not so much anymore. Same stuff as anywhere else, but much higher prices.