I spoke on the phone to a young man by the name of Josh. He was very pleasant to speak with, informative and genuinely interested in me and my queries. He answered all of my questions in a very professional manner. What a great experience, he is a credit to the organisation. Well done
I found my dream apartment and Lauren from the Hopkins Group made everything seamless and professional and was super supportive throughout my whole term of lease. Couldn't recommend them highly enough.
Exceptional service, competence and excellent customer focus.
My experience with The Hopkin s Group has been nothing short of perfect. Lauren Wilden-Ross, is highly competent, efficient and very friendly. Lauren balanced perfectly both the Owner and Tenant interests without compromise to either,...
Lauren Wilden-Ross was fantastic to deal with during our lease. She was approachable, prompt with answers, and helpful in anything we needed. It was fantastic knowing that we had a leasing agent who cared!
We have just engaged The Hopkins Group to Manage our property and have been dealing with property manager Tannaya Jessop
We have just rented out our unit and we were so impressed with Tannaya in the way she communicated with us and kept us in the loop with the opens etc.
So I wanted to publicly sa...
The team here really went above and beyond for me last year when I was interstate and on the rental hunt. Samandah and Lauren have have been so
great. Thanks for everything everyone... you re good people!
Great Professionals! Great People! It has been simply amazing dealing with them so far. Responsive, always happy to answer your questions and well-organised. Highly recommended!
Reliable, professional and always helpful. Never had any issues with my property manager throughout my year with them. Highly recommend.
The best real estate lease firm in Melbourne.. Helped us in getting a nice house.. we were engaged with Sarah Holdsworth and she is really an excellent lady. Always there for even a small query and made our life happy as a tenant. Strongly recommend the Hopkins Group to all my friends/family and in...
I cannot express the level of understanding, care and respect this business has towards their tenants. They truly care for their tenants and are constantly accommodating their needs whilst having the upmost respect for the landlord. We are so sad we have had to relocate and would highly recommend re...
They have no care for their landlords or tenants. Tannaya Jessop and Lorena D Amico fail at basic communication. If they re assigned to you - run for the hills!
worst rental experience. Misspelled both of my friends' names on the CONTRACT. My friend pointed the mistakes out, then they emailed back saying it's impossible......after she screenshot the mistake and emailed back, they finally changed them correctly without any apology for the STUPID mistakes the...
We had an exceptional agent by the name of Lauren.
Always punctual, very approachable and always stood by her word and never let us down once. Would go out of my way to lease/buy my next property thru Hopkins and especially Lauren Wilden-Ross.
I have complex multi-national property, financial and taxation management matters for which The Hopkins Group give me peace of mind. I greatly value working with experts who have the ability to make the complex, simple, and care about me as a person. I rarely get to see the team in person as I live ...
I have been a tenant with the Hopkins Group for close to 5 years, and have always found them to be professional, friendly, flexible and reasonable. I can recommend Lauren Wilden-Ross and her team to tenants and property managers alike.
Lorena D'Amico
Hi Michael,
I am writing this e-mail in relation to Lorena D'Amico:
I first came across Lorena due to a problem that had not been dealt with at 46 Robin Ave Norlane for over ten weeks in which the person who should have been looking after me in Joanne even responded with the commen...
The professionalism, along with the attention to detail provided by Linda is always exceptional. Linda provides an outstanding service and a credit to the Hopkins Group. Linda and the team are always willing to help with our personal and smsf queries ensuring we feel 100% supported. Thank you for yo...
The professionalism, along with the friendliness received by Sarah during my 2 year tenancy with The Hopkins Group made the whole experience a breeze. Sarah was forever helpful in dealing with all sorts of queries throughout my time leasing.
We had recently vacated from our apartment and had Lauren WR as our Property Manager. We were so thankful to have her as our agent over the past year, never have we met a PM like her, she ensured our tenancy was absolute smooth sailing from the very beginning to the end. Any maintenance issues were...
We've just finished a lease through Hopkins Group and found them easy to work with and very responsive to any questions or concerns we had. I'd not hesitate to use them again.
We are currently renting a property through Sarah Holdsworth - she is by far the kindest and most professional property manager I have ever dealt with. As a tenant, I am always treated with respect. She is a true asset to The Hopkins Group team.
Lauren and the team at The Hopkins Group have been consistently helpful, flexible and thoughtful over the past year and a half. Typically, the relationship you have with your Property Manager is disconnected and difficult, but not with Lauren and her team - they're personable, professional and there...
The team at the Hopkins group are amazing, I have been both a rental tenant for several years and a first home buyer through them. Both experiences have been simple, responsive and very pleasant. It s clear they value their clients and communication have always been prompt and helpful. Thank you Lor...
I am so Tannaya, Lorena and all of the team at Hopkins Group for all their heard work and patience. They are all so approachable and always want to get the best outcome. A brilliant team.
Great Sales experience from Stephen but property management has been below expectations. No consulatation on condition property before tenant exiting property. Very slow to respond to escalations
I attended an inspection on a Saturday afternoon, for an apartment for lease in Armadale. The lady (her name might be Gabrielle, I might be wrong though) was very unprofessional. She doesn t even bring a set of spare keys for the inspection. I can t believe the inspection has just been canceled like...
We have recently left a rental property where we had The Hopkins Group as property managers. I have nothing but great things to say about the team there. We lived at the property for over four years and always had smooth and seamless interactions with them regarding inspections, repairs, or the even...
Highly Recommend the whole team at The Hopkins Group - In Particular Lauren Wilden-Ross! She is such a pleasure to deal with and always willing to help at any time. The team at the Hopkins group are extremely professional, diligent and easy to deal with. I wouldn't hesitate to rent a property of Lau...
I was fortunate enough to have Lauren wilden-ross look after my apartment for 4 years.
Lauren was always organised and thorough when it came to finding a new tenant and doing the final inspection. It's great having an agent that is competent and trustworthy
I am just finishing up my tenancy with The Hopkins Group. During my tenancy any issues that were raised, or anything I required was dealt with effectively and efficiently. The whole process from start to end has been highly professional.
Thank you to Kristy and the team - I would happily recommen...
Wish I could give 0 stars!
We leased a property through The Hopkins Group last year and our experience was absolutely terrible. During our lease we got a new agent Celeste and she was absolutely appalling. Completely unprofessional to say the least! Prior to leaving the property we had to ask Celes...
Lauren Wilden-Ross was my property manager and she is one of the most responsible and responsive realty agents I have ever met. I still remember that she helped with an urgent repair in a late night and I got the hot water back just in 1-2 hours. She responses to emails or phone calls very quickly, ...
The Hopkins Group are honestly the best group of agents I've ever worked with. I hope to be a tenant of theirs for many years yet. Professional, friendly, reliable and honest. Thank you in particular to Tannaya who always goes above and beyond!!
Add on to my review 26.03.19: The service at Hopkin...
The Hopkins Group and our property manager Celeste were always super helpful. As tenants it is especially important to feel listened to, so we really appreciate the positive and fuss-free rental experience. Thank you!
Absolutely hopeless... Vicky Morrison would have to be the most unprofessional incompetent property manager in Victoria. Emails go unanswered no return phone calls. Everything gets put into the too hard basket. We had a leak in the apartment which was causing mould and a strong stench throughout the...
Excellent 2 years leasing with The Hopkins Group, I had no issues when anything needed to be taken care of within the property & the Hopkins Group was always prompt & professional, I will definitely lease with The Hopkins Group again.
I have been a tenant with the Hopkins Group for almost five years and they have been amazing the whole time. Lorena has been an absolute star, helping us out with anything we needed, and would do so with no hesitation.
I recommend The Hopkins Group and Lorena extremely highly.
Hey im Adam ,
Lauren has been my property manager for the past few years ,Lauren is a pleasure to deal with responsive professional and achieves results.Great work Lauren and well managed especially of late with the sale of apartment you made it easy ,
I would highly recommend ,
The Hopkins G...
I have rented for many years and my dealings with The Hopkins Group have been the best I have had. My property manager Lauren Wilden-Ross was excellent and a pleasure to deal with.
We have dealt with Lauren in the Hopkins Group over the past 12 months and she has been outstanding. She is always on hand to answer any queries we may have and endeavours to make everything as simple as possible for us the tenant. I would have no hesitation in recommending the Hopkins Group to fami...
Highly recommended! the PM team are an absolute delight to deal with.
Overall an excellent experience dealing with Sarah Holdsworth and The Hopkins Group. Sarah was one of the best property managers I've ever dealt with in 15 years of renting properties. She was extremely attentive and responsive to every enquiry we had during our tenancy. Thank you Sarah and The Hopk...
Hi All.
I have recently moved out from one of properties and I was so delighted with the experience I had with Lauren Wildon Ross- the property manager. The process was easy with no hassle, she is very polite and helpful.
I will definitely recommend this realestate to whoever wanna sell, buy or re...
It has been a great pleasure to be with The Hopkins Group during my rental term. From first inspection to vacation, my property manager Sarah offered all necessary guidances and supports to provide a hassle free experience. I can t speak high enough about her willingness to help and professional app...
Claire is my property manager currently and has been one of the best I've dealt with in 3 years of renting! She is professional, helpful and responds to emails and calls (which is a great help as a tenant!). I've dealt with a few other property managers at John Hopkins but Claire and Lorena have by ...
I rent the apartment with Tannaya for 3 years and she is the best property manager. She ensures that all requires are attended to in a timely and effective manner. I can not rate her and her team more highly.
Thank you Lorena and The Hopkins group. We have enjoyed our tenancy and you have been helpful, friendly and professional. Any issues we had were sorted out quickly and I enjoyed and appreciated our good communication, thank you so much, Lee
I would like to acknowledge the tremendous service we receive from Claire and Lauren on a continual basis. Especially when it was time to find a new tenant they made it all very easy and stress free for me!!
Sensational effort and thank you so much!
I've engaged The Hopkins Group to manage my property for a number of years now and they do a terrific job. They're incredibly professional, helpful, responsive and reliable. Highly recommend!
Lauren Wilden-Ross has been a fantastic property manager for my partner and I for the last two and a half years. She has responded quickly and professionally any time we have had questions or issues and had them rectified/answered straight away. We couldn t of asked for a better rental property mana...
Lauren Wilden-Ross has been mine and my partner s property manager for nearly 3 years. She has been exceptional! She is always quick to respond to any queries we have had and has always gone out of her way to help us. I would highly recommend her and her team. They made our time at our apartment so ...
Great experience so far. Far more professional compared to other real estate agents in Melbourne. Looking to buy now and we're looking to see if hopkins group have some houses that matches our criterias :)
Would have to be the worst managment company ever , totally pathetic. 9 months of being ignored,I have written emails, many phone calls, no response.
These pictures are the result, nor happy to live like this,
No excuses, really bad company
I have been absolutely delighted with the support and service I receive from Lauren and Lorena and the entire Property management team at the Hopkins Group. They are all superstars and their service and attention to detail continue to surpass my high expectations. I cannot recommend them highly en...
Just wanted to thank Tannaya Jessop for all her hard word and professional conduct. She is a great property manager, reliable and friendly. Highly recommended.
Looking down at these reviews, I have exactly the same issues. I have rarely received any response to my emails, I have left messages on the phone and nothing. It's only been three weeks that I've had this problem but it's frustrating. If nothing has changed in the coming weeks, I'm going to have to...
We had a very bad experience with Celeste as our property manager she was rude and unprofessional , all other members at Hopkins Group were friendly and nice.
Lauren was very easy to deal with from a tenant point of view. Tried to be accommodating where possible
We had such a great experience with The Hopkins Group. Sarah Holdsworth was amazing - always responded to any questions right away and made the whole process run smoothly and stress free. We will definitely work with her and The Hopkins Group for any future rentals/purchases/sales.
Great company!
Thanks a lot!
Thank you The Hopkins Group for ensuring our lease term went as smooth as possible. The communication was seamless and any questions/requests handled in a timely manner. Major thanks to our property manager Sarah Holdsworth for making this happen. Pleasure to work with you as tenants and looking for...
The Hopkins Group have been so helpful during my tenancy. My agent, Sarah has been great to deal with; I would have no hesitation in renting through the Hopkins Group again.
Hi Kate, i live in Perth and have two investment properties in Melbourne.(5 years and 1 year) Lorena, Kirsty and the financial team have managed both investments from finance to tenancy. I have never seen or or been inside both investments and have bought off the plan both times and they have taken...
The Hopkins team have been working with my wife and I for over five years and I can't stress enough how impressed by their professionalism and attention to detail they are. Loreen Dyer and Joe Bonifazio are our continual source of support and advice. They action our requests and find solutions to an...
I rented a property with Hopkins Group for around 3 years, was a very easy agent to deal with, no hassles. Would recommend!
One of the best agents in Melbourne for both landlords and tenants! We have leased multiple properties from Lorena and Lauren and have been blown away with their professionalism and consistency. Applications are processed quickly and it's never a hassle to arrange inspection times. Highly recommend!
My partner and I had a fantastic experience leasing with The Hopkins Group. We dealt mainly with Sarah Holdsworth and she was always so helpful and quick to assist us with anything we needed. She is a credit to the company and we definitely recommend The Hopkins Group.
I had a fantastic experience with Brad Carlin-Smith handling the sale of my property. He was professional, reliable and assuring throughout the whole process. Highly recommend!
I have just finished a tenancy with The Hopkins Group, and Kristy and the team have been nothing short of brilliant. Extremely professional and responsive with any queries or requests.
We we're in a tricky situation with not being able to move into a new lease due to border closures and Sarah was so helpful and understanding and resolving the issue. Would highly recommend.
I want to thank the Group for the highly professional approach that we receive on our apartment rental.
E.g. Refitting our apartment -painting and carpet within a very small turn around so as to be tenanted within one month.
An issue within the Our Body Corporate was flagged by Hopkins before it e...
Just finished up a tenancy with Hopkins Group. Big thanks to Tannaya!
I am a rather cautious investor and so I am very grateful to Stephen Phillips who allowed me to take things slowly as we did our due diligence on an investment property. Stephen was very proactive to ask questions of the builder and selling agent on my behalf as well as negotiate contract amendments...
Such a wonderful real estate agency! Lauren managed our rental & was always so communicative, efficient & lovely to deal with. Highly recommended!
We have had nothing but positive experiences with The Hopkins Group. Their property managers are excellent and keep us well informed of developments at our property. In our dealings with Hopkins' staff we have found them to be honest, reliable and dedicated professionals. We would be very happy to r...
I required a personal loan and contacted Brian Godfrey from The John Hopkins Group. Brian was extremely helpful and walked me through the application process and had the loan approved very quickly. I was very impressed with the service provided and would have no hesitation in recommending Brian.
The property manager we had at the start was great, Vicky you were responsive and always answered our calls and emails right away. She is the only reason why I am reviewing 2 stars otherwise it would be 1 star.
The new property manager looking after her properties, I hope the other tenants are havi...
no follow ups or consistency with rental support. Lorena, needs to sort herself out or alternatively be sacked. No passion, no professionalism. So disappointed.
Absolutely incompetent and horrible at responding to emails. Our property manager was changed three times and they did not even have the decency to inform us.
Absolutely amazing experience all round from the team at The Hopkins Group, and a big shout out to Lauren who was a pleasure to deal with, always followed up, and is one of the best Property Managers that I have dealt with. Highly recommend.
My partner and I recently left our rental after four years there through The Hopkins Group. In all that time Lauren, our property manager, was really nice and super easy to deal with. We never had any issues; we were always responded to quickly and politely, questions were answered and things were s...
The service I was provided by Brad Carlin-Smith in the purchase of my new property was outstanding. Not only his ability to develop a purchase strategy and successfully negotiate on my behalf but his advice and support through the whole process. His understanding of a very stressful period with ca...
Dealing with the Hopkins group and talking to my adviser Shane Light has been the best decision I have made in respect of my financial circumstances. I highly recommend sitting with Shane as his knowledge is very wide and very helpful.
As a tenant, I have been dealing with Lauren Wilden-Ross from The Hopkins Group for more than four years now, and since day one she has been fantastic - responsive, understanding, polite and very professional. Highly recommended.
If disrespect was an Olympic event, here's your gold medallist.
I had recently had another experience with Hopkins group, this time with Tannaya Jessop. The initial property manager who was assigned was not always responsive and not reachable.
Tannaya has been great, always very helpful and great with communications. She was always trying to help out but maybe ...
I would like thank Lauren for managing my properties.
Lauren, you have taken such a weight of my shoulders and I can relax knowing they are in good hands.
Lauren is very friendly and courteous and nothing is too much to ask of her.
All staff at Hopkins are very lovely to do business with.
Thank ...
Thank you Sarah Holdsworth (my property manager) and the Hopkins Group team for making my 1.5 years of tenancy as hassle-free as possible! All my queries and issues were duly resolved. I d definitely recommend The Hopkins Group to my friends and family! Thanks once again!
I would like to thank Tannya Jessop, Property Manager at The Hopkins Group for her support and professionalism. Made the whole experience easy and efficient. Thank you The Hopkins Group for your support.
Previous tenant not upfront about several maintenance issues. In my understanding this could likely mean poor co-operation from the agents. Not in this case. Hopkins Group have been fantastic. James is right onto it. I often see him in the building actually. Sarah was great to me too in finding this...
Had a lovely experience renting through these guys. Always responsive, helpful and generally just great to work with. Not a bad word to say.
I would like to thank Tannaya & Lauren for their support, constant help and efficient service. Their attention to detail, response to issues and follow-ups are excellent.
I highly recommend John Hopkins Group because of Tannaya & Lauren and I would definitely use them again for any future propert...
Going into our first rental, we couldn't have asked for a better Property Manager in Tannaya. She is kind, friendly and very responsive. We never had any issues with communication, and felt safe in the knowledge that if we had any problems, Tannaya would help us resolve them if needed. We're sad to ...
Had a wonderful experience with both Lauren and Vicky at The Hopkins Group. As agents they were both professional and personable, which made transitioning in and out of the property and living in a rental that much easier. Best experience I've had renting thus far! Highly recommended.
Could not speak highly enough about the service I received from the Hopkins Group.
I rented a property for over 2 years thru Lauren and the rental team .Outstanding from day 1 till the conclusion of my lease .
Hands down the best Real Estate Agency I've been with over the past 10 years of renting. Samandah and the rest of the team have been very helpful and quick to respond to all enquiries. I would highly recommend The Hopkins Group for all real estate requirements.
Shsne Light was able to bring me into the same page of his knowledge .An easy understanding of movements and recommendations followed by implementation of my portfolio to achieve the best outcome . Previous planning has proved valuable in achieving my goals for our smsf , also asisti...