Singer Featherweight Maintenance Class--outstandin...
Singer Featherweight Maintenance Class--outstanding two hours with Brad who taught me so much about taking care of my own machine. Well worth the time
Singer Featherweight Maintenance Class--outstanding two hours with Brad who taught me so much about taking care of my own machine. Well worth the time
I'm not usually one to write reviews, let alone negative ones. I know everybody has a bad day every once in a while, but what I saw and heard needed to be shared. The owner is just a mean, hateful old lady. She was berating customers for shopping elsewhere. It didn't matter to her that they didn't ...
Super nice. Got my first used machine from a friend. Went to this shop for supplies and general questions. The people there very knowledgeable about what to use and not. One of the service technicians came out and gave me run down of what's what, without me even asking. Super awesome people.
Took my sewing machine in for repair, $19.99 for the part, $160.00 labor charge. After having it for 10 days I get it home and it doesn't work at all. After a rather lengthy "discusdion" it was going to cost me another $350 . Needless to say, I won't be letting them service my sewing machine ag...
Walked entire store and not one word was said to me. There was no prices on anything specifically in the sale room. I waited at the counter 5 minutes to checkout. No one came. I saw several eating.
Selection was fabulous but service non existant. Won't go back.
Very unwelcoming. I went in to look at what they had and that was a big mistake. I looked through the whole store, and not one person said hi to me or asked if i needed anything. A group of older women were standing around eating and gossiping, and when i said hi excuse me to ask a question, one of ...
I'm not usually a review writer, but especially after having glanced at the other reviews here I thought this deserves an exception.
I had called to make an appointment to bring my Bernina in for maintenance since I had heard I could get same day service here and it's hard for me to be away from ...
One can find Moda and other fabric brands in stock here, Sewing notions too. I had bought a small travel iron to go with me to quilt retreats only to find my dear husband had already bought one for me. They were quite happy with returning it with no qualms at all. If you forgot or lost the receipt,...
Love them there!!! Super helpful, friendly and lots of projects and fabric to choose from. The classes are great too! It's the only place I go for my sewing/quilting and machine repair!!
Great customer service, excellent fabric selection, and very inspirational quilt shop!
Wow, what a delight! This is a beautiful, well lit, well-staffed store with stunning merchandise. From the moment I stepped in the door, I was hooked. Next time we're in Springfield, I'm coming back!
Brought in a vintage Kenmore for servicing & Jeff was FANTASTIC. He got my machine done in just a few hours & was kind enough to show me the basics of it (as I had no clue to any of it).
I browsed around in the store & found a ton of awesome fabric. Shannon was extremely nice & helpful when I was c...
This shop is OUTSTANDING in customer service! They have answered calls on weekends, holidays, evenings, FaceTimed me through issues, and never make me feel like I m putting them out . I even had a melt down, drove to the shop with my machine and they sat down beside me and walked me through my issu...
I took my embroidery machine to this shop today and Chris was great. He resolved the issue quickly and the machine works beautifully!
NOT an Elna repair center!!!!! Do NOT take your Elna embroidery machine here. I gave them a 2 stars because they were nice but although they say they service all makes of machines they are not an authorized Elna repair store. I purposely called before taking my machine in to make sure they could ...
I was in town for a dog show and I also love to quilt, so was excited to find a quilt shop close by. It was a nice, large, well stocked shop; but that s the only good thing I have to say about it. I wandered through the whole shop and not one worker spoke to me. I asked a question as one came close...
I called them. they said they close at 5 I made it 15 minutes before 5 and the doors were closed . I drove out of my way to get fabric so that I can make masks for those in need. I had a couple hundred dollars ready to spend . And was not picky about the fabric I will definitely be going somewhere e...
Wide range of quality fabric s. Sewing machines for sale and service available.
As usual great and informative. This shopping experience was very helpful.
Had some unique fabric I can't find anywhere in town but the staff is pretty stuck up and unfriendly.
A great place to go shopping with Your Mother for The Yellow Brick Road Pattern and Mystery Bags with Your Mother,Also,to scratch the Owner's Dog Newman on the head!
Sadly I am disappointed! I have been to this store 3 times and have not been greeted or asked if I need help. I could go to a regular craft store if I wanted to wonder around aimlessly. I chose this store because they specialize in quilting. My mistake. :(
Beware buying a new machine. They're closing the Tulsa store leaving customers with warranties on new machines high and dry, telling customers to mail a machine to Missouri for service AND to pay shipping TOO! Not a happy customer.