Once we entered the building, there was nobody at the front desk. When we finally found a man that worked there, he directed us to the nurse station. There was an elderly woman sitting in the hallway with one of her breasts hanging out and there were 5 nurses standing at the nurse station. Why one o...
DO NOT send your loved one here. They tried to kill my dad twice. I showed up unexpectedly (I live in Chicago) and he was slumped over in his wheelchair and almost dead! Doctors told me he was so septic from a UTI that had I not showed up he would be dead. This place is pathetic (and that s me being...
The way the staff talk and treat the elderly is horrible. Tonight they let a lady sit in the hallway with wet pants and made her apologize for it and then walks in the dining area and screams at another elder lady and pushed her down the hall in the wheel chair like she's going down a bowling ally. ...
I call the resident line so much and have only ever gotten them to answer 2 times! I live 3 states away, so I can never get in contact with my grandma! The receptionist is very RUDE when she talks on the phone. They don't get her to talk to me when I call the main office either. They put me on hold ...
If you could put negative stars I would. The admissions lady that I spoke to on behalf of my employer at first was very nice and insightful with giving information. However, when it came to actually sending the information she refused to answer any and all calls making the front desk staff say she w...