The Cell Shop, Inc.

4.1 · 120 reviews
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Vera Voroskolevska
Reviews 1
2020-09-21 21:03

Absolutely fantastic and helpful! They are were ab...

Absolutely fantastic and helpful! They are were able to diagnose the problem very quickly on a very busy day. The phone was not salvageable but they pointed that my IPhone 8 is supposed to be water resistant and take it up with Apple. Very pleasant and incredibly helpful. I highly recommend this pla...

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Ernie Lloyd
Reviews 1
2020-09-11 09:32

Had a great experience. Traded my daughters Iphone...

Had a great experience. Traded my daughters Iphone for repairs on another Android. Robin went above and beyond the call of duty showing us how to tranfer info from one phone to another. Would definetly recommend to visit this store.

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OffBrandCola
Reviews 1
2020-09-09 19:14

This was a terrible experience, I would never reco...

This was a terrible experience, I would never recommend buying a phone from these people, they don't stand behind their sales. Coming back in with a phone that stops working in under a week and they wont give a refund or do an exchange. The phone since then has continued to develop more problems. Th...

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Justin Schofield
Reviews 1
2020-09-09 10:01

I would like to thank the employees at The Cell Sh...

I would like to thank the employees at The Cell Shop for the awesome service they provided when replacing the screen on my Samsung Galaxy S7 Edge phone. My frustration was taken with patience and kindness when I chose to foot the 500 dollar bill to replace the screen on my 800 dollar phone. My mista...

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Doug Nathans
Reviews 1
2020-09-06 15:08

Dropped my phone in water and then it stopped work...

Dropped my phone in water and then it stopped working. Great customer service oriented front of staff and the techs in the back know what they're doing, my iPhone X worked perfectly fine after they repaired it. Highly recommended!

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Eva Lehvonen
Reviews 1
2020-09-02 15:17

My phone has been at this shop for about 6 weeks n...

My phone has been at this shop for about 6 weeks now. I have called on a close to weekly basis for updates and have been told it would be finished repairs on a certain 3 different times. Every time those days come and go, they never bothered to update me that the phone is in fact, not ready. At this...

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Kate Grierson
Reviews 1
2020-08-12 12:24

They demand your personal security pin before they...

They demand your personal security pin before they will work or repair your phone. I just needed a cracked screen replaced and asked if they would replace screen and then we would check working when I picked up (without sharing pin)... They wanted security pin or no service! I found another shop wh...

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Hayley s Space
Reviews 1
2020-08-06 19:08

Went in a couple months back and bought an lg g4 f...

Went in a couple months back and bought an lg g4 from them after trading a phone in the battery doesn't hold a charge it sucks and I called to see if they would replace the battery they said no because it was out of the 15 day warranty period

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don douglas
Reviews 1
2020-07-16 11:20

I cannot say enough positive things about my exper...

I cannot say enough positive things about my experience with The Cell Shop. I had an issue with a device that I could not solve so after 2 weeks of constant frustration I phoned the Cell Shop to find out some details. The woman who answered was not only polite and pleasant she was also very knowle...

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sarah Macdowall
Reviews 1
2020-07-11 15:43

Got my phone fixed just over a week ago. Screen is...

Got my phone fixed just over a week ago. Screen is already popping out as if it wasn't clipped in properly in the first place. Good quality products but not so sure about the service. Sadly really disappointed and out $200 to have a more broken phone than what I took into them. Took it in under warr...

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Julie Kellett
Reviews 1
2020-07-11 01:00

What great service I received at The Cell Shop. I ...

What great service I received at The Cell Shop. I had my Nintendo Switch fixed there in less than a day. Tony had my contact in messenger and kept me in the know for what was wrong with it and how he fixed it. He also gave recommendations how to prevent it from breaking again. They provided quick an...

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sean andrews
Reviews 1
2020-06-26 11:52

In the last two weeks I've spent close to $1000.00...

In the last two weeks I've spent close to $1000.00 here. Bought 2 phones and activated both. Than had to bring my phone in a few days later because I dropped it and broke the screen. They told me the repair would take 3 days, actually took 5. On the 4th day when I came in to pick up phone from being...

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sarah jean
Reviews 1
2020-06-23 13:12

I had THE best experience EVER at any electronics ...

I had THE best experience EVER at any electronics store. They were upfront and honest right from the start and gave me all the pros and cons for all different solutions which really help me to make an informed decision! And THEN they did the impossible!! Blew my mind!!! They were friendly and down t...

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Stan Patterson
Reviews 1
2020-06-21 22:51

Disappointed. Called ahead to ask if they had som...

Disappointed. Called ahead to ask if they had something and went out of my way to describe what I was looking for, was told yes and given a price. Went there, not even in the same ballpark. Neither did they have what I very specifically described on the phone, but what they DID have that wasn't ev...

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RODNEY MAROIS
Reviews 1
2020-06-21 10:45

I give a one now due to new owner rude to customer...

I give a one now due to new owner rude to customers and unforgiving I have said sorry before with a issue with him anyhow no I dont recommend his business Id for now on deal with another shop down street from him . Called Next Leval Mobile there awesome;

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Christopher Michael Spain
Reviews 1
2020-06-19 21:51

The case I bought had an issue with the screen pro...

The case I bought had an issue with the screen protector that damaged by screen. It was a fake Otter Box case. Went back a year later for a temporary case for my Pixel. They had none, didn't offer to order one and didn't refer me to another store. I'm not going to let this shop waste my money or tim...

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Beautiful Imagination
Reviews 1
2020-06-18 20:11

This shop has prompt and efficient service with ep...

This shop has prompt and efficient service with epic results. I've never been able to find so much quality of sales and service employees in awhile. I'd recommend stopping by for ANY cell, tech questions or specific issues. They are there to deliver quality assistance and support.

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Hunter Mabee
Reviews 1
2020-06-10 04:12

I've changed my review 3 times over the last 4 yea...

I've changed my review 3 times over the last 4 years. Time and time again The Cell Shop finds some way to make my day better. I originally started coming here as a customer and as time went on my relationship grew with them and I became an employee!

With the customer service values, repair & phon...

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James Lingard
Reviews 1
2020-06-05 11:33

took my daughter in to talk to them about replacin...

took my daughter in to talk to them about replacing a battery in her ipod. They checked the diagnostics and explained that it is in good order no replacement needed. they then showed her tricks to extend her battery life like turning off bluetooth when not needed and lowering the brightness. Thanks...

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pinder singh
Reviews 1
2020-06-01 16:15

Made a deal to trade my phone for a newer one plus...

Made a deal to trade my phone for a newer one plus cash. Drove back home (40 mins drive each way) to pick up my phone and accessories, went back only to find out they backed out of the deal. They probably have good phones I'm not sure but their customer experience has been horrible for me. Please st...

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Aarron Sherwin
Reviews 1
2020-05-26 08:29

If you need your phone fixed this is the place to ...

If you need your phone fixed this is the place to go also the cheapest price on USB c cables and also cell accessories, a great staff knowledgeable and friendly. Simply put.. the best place to get a phone fixed in town. As an added bonus you get to support a local business and not a large chain. Tak...

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John Collins
Reviews 1
2020-05-25 04:33

Had issues with my iPhone not charging right, thou...

Had issues with my iPhone not charging right, thought it was just the battery. The tech figured out it was a board issue and was able to repair it. Phone is now working good as new! They were patient in explaining it to me and put it in terms that were easy for me to understand.

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Tracey Tebb
Reviews 1
2020-05-11 19:14

Brought my teen son's iPhone in for possible repai...

Brought my teen son's iPhone in for possible repair - bent case, water inside, jammed power button. They spent lots of time looking it over, thinking it over, and in the end didn't recommend fixing due to a very large bill and the possibility that, in the end, there would still be problems. They did...

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Joel
Reviews 1
2020-04-23 02:44

While the guys at the cell shop were fast. The scr...

While the guys at the cell shop were fast. The screen they replaced on my G3 is a real piece of junk, the phone doesnt get nearly as bright, and there are light spots and dark spots all over the phone. Looking back with the price and everything I would have been better off buying a new phone online ...

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Valley Ridge
Reviews 1
2020-04-07 03:39

BEWARE, TIs company replaced the battery in my App...

BEWARE, TIs company replaced the battery in my Apple iPhone 5, for over $50.00 and when I arrived home the phone did not turn on again, I work the same hours as the shop is open, so when I had a chance to go back in they said they did not have time that day on few occasions, THEY DO NOT STAND BEHIND...

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Zuberi Attard
Reviews 1
2020-03-21 20:57

Fixed my smashed phone in 20m, they also have chea...

Fixed my smashed phone in 20m, they also have cheap cases and cords there. The reason I'm changing my review is because I felt slighted by them.

They recently sold me a flipphone that they did not tell me was used. When I got the phone it was quite smudged up, the battery was / is garbage and die...

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Jake f
Reviews 1
2020-03-20 07:08

Amazing service.

Amazing service.
They stand behind thier product.
Good stock on current electronics and accessories.
Knowledgeable and friendly.
Very fair prices.
Everything a small businesses should be.
The only cell phone service/sale shop i would recommend in peterborough.

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Caitlin Stephenson
Reviews 1
2020-03-18 04:41

I dropped my iPhone yesterday and after inquiring ...

I dropped my iPhone yesterday and after inquiring at The Cell Shop I was told to bring it down and they'd be able to fix the screen for me. They were even able to hold the specific screen that I needed which was really appreciated! I went down to The Cell Shop this afternoon and my phone was fixed a...

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Daeniilanen E
Reviews 1
2020-03-03 10:23

Great service, even better advice. I purchased som...

Great service, even better advice. I purchased some accessories and described the issues with the phone I was having. Realizing that my phone was from Europe, the staff were able to clearly explain my options. Pleased all around!

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Patrick
Reviews 1
2020-02-28 04:37

Bought 2 used Samsung Note 4 from these guys just ...

Bought 2 used Samsung Note 4 from these guys just before Christmas. One works very well. The other has issues, locking up, getting very hot, shutting down, rebooting, ect.... I went back 27 days after buying, and they said they would only give me $100 for it, even though I paid $350. I was willing t...

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Jon Pierson
Reviews 1
2020-02-15 13:45

Bought a $400 Samsung Galaxy S4, treated it like ...

Bought a $400 Samsung Galaxy S4, treated it like I had other cheap $100 pay go phones I used in the past but the battery exploded on this one. Went in to get it in for a fix. Made sure they knew to email me (my phone was obviously in for repair). Never heard anything. In the meantime a friend giv...

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Necrofear131
Reviews 1
2020-02-11 08:15

I went in with a broken screen and came out with a...

I went in with a broken screen and came out with a new screen that looks amazing, everywhere else would have to order them in and said it would take a week, and thier prices were outrageous, these guys had the part the next day and did the swap in less then 3 hours and for a completely unbeatable pr...

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