Sutton Place Hotel

4.2 · 1133 reviews
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Robin S
Reviews 1
2020-10-27 20:59

Great location. Central to all the great shopping!...

Great location. Central to all the great shopping! Very welcoming staff. Spacious rooms, well appointed. The suites have little kitchenettes , not that I'm cooking on vacation but a nice touch. Came here last year and loved it so we stayed here again!

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Guillaume Bedard
Reviews 1
2020-10-27 12:21

The hotel was clean and generally nice except for ...

The hotel was clean and generally nice except for our bathroom was in need of repair and updating to match the rest of the hotel. There was a ceiling access panel hanging down, the handle for the tub was falling off and was very cheap. In the morning we could hear what sounded like the laundry being...

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Ernesto Jr Obieta
Reviews 1
2020-10-27 08:48

Simply Excellent! Great phone staff, they were gre...

Simply Excellent! Great phone staff, they were great as they followed out our request im the accommodation. The Front Desk - outstanding service! They are very accommodating, friendly and professional. We stayed in the 20th floor and room view was simply outstanding. The room was very clean and cozy...

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Chad Chang
Reviews 1
2020-10-27 06:13

It's not the newest or most glitzy hotel in Vancou...

It's not the newest or most glitzy hotel in Vancouver but the Sutton is very classy. Place is always clean and the staff there are very professional. Plus it is right in the heart of shopping and entertainment. Always a pleasure to attend professional events there as the food offerings are not to pa...

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Dan O'Connell
Reviews 1
2020-10-27 04:06

The Sutton has nice rooms and nice facilities. The...

The Sutton has nice rooms and nice facilities. The Gerard Lounge has a great atmosphere and a great happy hour. The only disappointing thing is that Wi-Fi in your costs $15 a day, considering the price of a room this seems like a bit a cash grab.

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Brittany P
Reviews 1
2020-10-24 09:51

I really enjoyed my stay here. We had one of the a...

I really enjoyed my stay here. We had one of the apartment rooms and it was beautiful. The furniture isnt as comfy as you'd think but its clean, and the rooms are clean. Housekeeping was really great and came within 10 minutes of me calling them for new towels. The pool and sauna were great, the jac...

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Kim C
Reviews 1
2020-10-23 06:20

I decided to have a 'staycation' with my infant ch...

I decided to have a 'staycation' with my infant child. I'm sitting here in my room writing this.
Check in was easy, room is very very dated. View is great. No free wifi- come on it's 2018.
I asked for a fridge for my daughters milk when we checked in 3 hrs ago,still not here. I asked for a high ch...

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Albert Di Tullio
Reviews 1
2020-10-22 07:15

Toilets seldom flushed completely. Shower was alwa...

Toilets seldom flushed completely. Shower was always inconsistent in temperature. Hot water was off for one afternoon. Air conditioner always started with a loud noise frequently waking us up.

Developed dry cough and scratchy throat on our second night. I eventually learned others suffered the sa...

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CHRISTINA ZAMNIUK
Reviews 1
2020-10-21 08:56

We booked our staff party of 20 people, cost was a...

We booked our staff party of 20 people, cost was around $4500.00.We were only allowed to use the room where our dinner was for 3 hours @ $275 flat rate charge,so We asked for a room to have cocktails in before and after, they rented us a suite in the residences. Apparently, they put a women and her ...

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Cathy Almond
Reviews 1
2020-10-19 06:20

We checked into the Sutton Place Hotel on May 5 fo...

We checked into the Sutton Place Hotel on May 5 for 3 nights with 2 suites reserved as we were in Vancouver for medical treatment. I was bitten on my shoulder and bites appear to be that of bed bugs. Hotel staff advised no bugs found and the cause is likely from detergent used for linens. My pajamas...

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Lorrie Ann Riedel
Reviews 1
2020-10-17 21:02

Sutton Place Hotel has a great location with IGA, ...

Sutton Place Hotel has a great location with IGA, the theatres. great restaurants close by. The staff is very attentive. The hot tub was lovely and hot. The pool was warm. The gym had enough selection. They are decorated for Christmas. I love staying here.

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Miss Dee
Reviews 1
2020-10-17 14:12

I love this place, any time of year! Christmas is ...

I love this place, any time of year! Christmas is especially fabulous. This is a location where many celebrities stay while in Vancouver and because we are Canadian, they are left alone. We simply quietly observe and allow them their space.
Also, I believe, many Vancouverites think a lot of themsel...

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Rene
Reviews 1
2020-10-16 10:55

Nice clean comfortable hotel right in the middle o...

Nice clean comfortable hotel right in the middle of downtown Vancouver. Close to shops and restaurants and lots of sightseeing to do. No wifi in the room just in the lobby which in today's world sucks. No daily house keeping. Had to request for additional towels and toiletries.

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Marc Thayer
Reviews 1
2020-10-13 19:35

I stayed at the Sutton on a whim, and I'm really g...

I stayed at the Sutton on a whim, and I'm really glad I did. The lobby, though small, is tastefully decorated. The check-in staff were polite and helpful in getting two rooms moved next to each other at the last minute. The concierge staff were accommodating and offered advice about the neighborhood...

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Stephen Latimer
Reviews 1
2020-10-13 14:07

Service is top notch. Valet parking was flawless, ...

Service is top notch. Valet parking was flawless, staff brought all our bags up to our room, and cleaning staff checked in to see if we had everything we needed shortly after we arrived. That's classy.

The room was very clean. We had a suite appartment and while the decor could be improved upon...

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Cris E
Reviews 1
2020-10-09 11:35

Shouldn't have stayed at this hotel. Instead of my...

Shouldn't have stayed at this hotel. Instead of my family enjoying our time, were here at the lobby figuring out who scratched our vehicle in their parking lot. Unfortunately there are no cameras on our spot, so the hotel couldn't help us. Just spent an hour trying to call the car rental and my insu...

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Shaun Cunningham
Reviews 1
2020-10-05 13:25

We arrived a bit early and they checked us in and ...

We arrived a bit early and they checked us in and also gave us a complimentary upgrade to a suite. We had told them that we were there for our anniversary and when we returned from out evening out there was chocolates and strawberries in the room for us. Very clean room and bed was extremely comfo...

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