I've printed custom booklets with Sureprint 3 times, and each time was a very pleasant experience. High quality products and excellent customer service. I highly recommend SurePrint!
I've just had my first experience self-publishing a book and things went far smoother than I anticipated because of the great service that I received. They worked hard to match my timeline during the busy pre-Christmas frenzy and I could not have been more pleased with the quality of their work. I ...
This company is truly one of the best companies that I have worked with. The customer service is incredible and they care about your projects as much as you do. I greatly recommend this company to anyone who is dealing with printing and designs. I will definitely be using this company again and agai...
Thrilled with the final package, customer support and graphics design were helpful and informative, signed, sealed and delivered on time! Love it thank you so much for helping us with our project!
I am not a publisher or author, just a person who wrapped up years of family research into a 60 page document. I am extremely proud of the printed and bound copies that Sure Print and Design did for me Their website was very user friendly, their service excellent and timely, and the end product was...
Thanks to Sure Print & Design, I have authors' copies of my novels that I am proud to display. The quality of the printing is impeccable. More importantly, the team is attentive, communication is seamless and deadlines are not only respected, they're delivered ahead of time. In an impersonal indus...
The quality of the books produced by Sure Print is first rate - and at each stage the staff help you make sure that everything is set up properly from your files. They give good advice on things like the quality of paper you need depending on what end result you want, and whether you have colour or ...
Amazing services, very pleased! I've had this book printed before, but I was looking for a company that was local and could do a small run of books. They were quick with order, turnaround time, and shipping. Overall a really great experience, great quality and great customer service. I will definite...
Excellent to work with. Efficient process. Top notch communication. It allowed us to print our first book ever - and they made it easy. Perfect for beginners to pros.
Sure Print & Design has exceeded my expectations every step of the way. Their patience, advice, easy to follow instructions were exceptional. But it is the print quality that blew me away. Better than perfect!
I self published a textbook. Sure Print's website was easy to use and quick. Their prices were reasonable. They had optional extras. The account manager I was assigned to was efficient and helpful. The book turned out great. I would recommend.
I used them to print my paperback book and they turned out great!
They were very transparent and helpful when discussing printing options and prices. I will be using them again for my company's future publications.
Referred a client here to get their books printed. Isaac was a big help and guided them through the process very clearly, they were very happy with their book! Sure Print has many printing options available.
These guys were absolutely fabulous. They printed 36 books for me (2 copies of 18 different books), handled all the details such as paper and cover choices, and even helped with the graphic design (Byron is AMAZING) on a few issues. Always friendly, always professional, and when the books arrived......
Wonderful service, the staff at Sure Print & Design were great to deal with, both on the phone or in person. The quality of the final product was top notch and I am very pleased with the entire experience from start to finish.
Anyone looking to have printing done should definitely consider Sure Pri...
We did a large order of custom books with Sure Print. The books looked amazing and the staff at Sure Print worked very hard to ensure that we received a quality product in a timely way.
Excellent service. The support provided was sincerely appreciated. The final book we received was beautiful and has been well received by our clients. Thank you!
Sure Print made my first children's book a simple process with amazing quality results. Highly recommend them to anyone and their pricing is competititve.
We were very happy with both the product and the "hand-holding". Would certainly go back if we had another book!
This is the first edition of my Thesis and I am very impressed with the book that was printed. I have already started work on the second edition and it will be even better than the first.
I've had a few projects printed here (perfect bound comics, colour covers with black and white interior pages) and the results are quite nice and reasonably priced. I like that they're able to ship my order to me, as I don't have a car and don't live near them. Their turnaround times are great, and ...
The quality of the printing was amazing, I was thrilled at the clarity, the paper quality and the binding. I was producing a small job (8 copies) and the interactions I had with the company was professional, and prompt. They guided me through document requirements and answered my questions. The turn...
Fast and professional printing service. I used the online Instant Book Printing; received spine thickness information and electronic proofs the same day as files submission. Excellent quality printing. Quick turnaround (within time frame stated on website).
I had a great experience printing with Sure Print & Design for my self-published book. We needed a second order quickly after the first run and they were very accommodating and communicative. Isaac went above and beyond :)
There was a mishap in the print for hardcover that they send out for finishing. I was so disappointed because my client and I were 3 days from the book launch. Sure Print suggested a great solution and rushed the work to resolve the glaring issues before the book launch. I was very happy with how pr...
EFFICIENT SERVICE: quick and patient responses to queries and fast turnaround time. Document guides are readily available and easy to understand, and the cost calculator is helpful and true. E-proofs lack print markings, though; so it's a hit or miss if you want to do any precise design. Would be ni...
This company was amazing. They did everything that they promised. Their quality of work exceeded my expectations,. The staff was so helpful, and their pricing was reasonable. I was quite surprised at how fast they were able to print my book. i would highly recommend Sure Print & Design
Horrible experience with this company. Worst customer service I've ever experienced. I highly recommend staying away from this company.
I would highly recommend this company for self-publishing of your book. First class service throughout the process, and high quality of final product!
We are very pleased with the quality and service we received from Sure Print & Design and would happily recommend this company!
The 120-page, hardcover, 4-colour publication that was produced was exactly how I envisioned the end result to look like. These guys did an exceptional job producing my book. I am very pleased and my client is over the moon. Many thanks. There are other projects in the works right now and I will not...
Courteous, prompt and helpful service, fulfilled my order on short notice.
I just recieve my second book and it looks and feels fantastic! Anne was a pleasure to work with, answering my questions and anticipating problems due to my inattention. I highly recommend using their services and will be sending book three to them to work their magic, early in the new year.
I re...
I printed the new print issue of the magazine I run - 8.5x5.5 full colour, 114 pages. I'm so pleased with the quality and the price (which was much less than other print shops I looked at). They were really helpful and patient with changing designs and giving me proofs to make sure that we would lov...
Had a couple of photo books printed by this company and I really love them! I have to actually print a couple more because my family loved them so much :)
I recently got a Banner for my marriage printed at Sure Print and Design and is awesome!, nice job guys! Thank you !
Amazing quality long lasting paper binding. Great price and super attentive service! Thanks Sure Print!! looking forward to our next project.
Great customer service and value for pricing. Highly recommended!
Highly recommended especially for first timers. Anne was very helpful and patient and professional. Online price calculator is unique in business. Turnaround was fast and product was Publisher Quality!
The folks at Sure Print were great to work with and the quality of their hardcover and softcover books were outstanding!
The team at Sure Print & Design were amazing! I was just printing a couple copies of a novel, with no previous experience or knowledge, and the account representative, Anne, was so helpful and patient with the formatting I had to do and was quick to answer all questions that I had. Their service was...
Sure Print & Design did a wonderful job printing my first book of illustrations. Anne was super helpful while I was placing the order, and the books came out perfectly. The high quality paper and binding feel and look great. Thank you!
As a first time self publisher I was delighted with the Service provided by Anne and her team . This extends into the finished product with a high Quality and very timely delivery . In the future I will continue with them , and highly recommend their printing services .
I want to recommend Sure Print & Design. They delivered on a tight 24 hour schedule, fixed the pages we sent them, and offered a delivery option to save us a trip. Our timeline was a tight Thursday digital delivery to them with Friday turnaround for printed copies of a 75 page perfect bound brand gu...
came here to get one of my publications printed and could not be happier with my experience. Isaac really helped me out and guided me through the process. Thank you!
Absolutely love and appreciate the service and quality output from Sure Print and Design. I priced my printing needs at an office supply store and found I could get a much better outcome for a better price here. Initially i was confused about exactly how to format things, but they walked me through ...
We had a blog transferred to a book-it turned out amazing!!
Anne was so helpful, patient&professional-no question/concern was left unanswered.
Highly recommend this service/company for any printing needs.
Thanks Again for a wonderful book!!
I looked all over to find a bindery that could produce my autobiography. I interviewed many suppliers and picked Sure Print. They were outstanding. Fair price, great service, and fabulous end product. I highly recommend them.
I'd never written a book before, so didn't really know what I was doing. I found Sure Print & Design on the internet, and, after contacting them and having a chat, decided to go for it and ask them to print my project. That was before I'd even finished the book. During the final stages I contacte...
The books we've ordered from Sure Print always come quickly and are of such good quality! We've been extremely pleased with everything we've ordered and are definitely going to continue ordering from them in the future.
I went with Sure Print for my latest book project.
Anne was awesome to work with- she answered all of my questions and was great to work with.
The books came on time, and look awesome.
I look forward to working with Sure Print for my next book project.
I came to Sure Print with a word document and a dream and with the help I received from Anne Lam I came away with a book that my grandchildren were excited to open on Christmas morning. This company is a treasure!
Amazing customer service! Our books turned out absolutely beautiful!
This was my first time printing a book and Sure Print & Design did not disappoint.
I printed my hardcover Photobook here and it turned out spectacular. My work contained a lot of his res photos with many colours and was worried about how it would turn out, however the quality of the print was incre...
The team at Sure Print was responsive, professional and patient. So helpful and did an outstanding job! Would recommend them to anyone!
This is the second time we have worked with Alicia and Sure Print on a custom cloth-bound notebook for a luxury winery client. Each experience was very positive from the estimating process through the final delivery. Our client and we love the end product and will definitely want to work with them o...
Just had a book printed up and am very pleased with the results. Everyone I dealt with were very helpful and kept me up to date with the whole process. Highly recommend them.
Friendly staff and very professional. Great customer service and quality prints. Just received my books today and they came out beautiful. Will recommend to others. Wonderful experience.
My experience with Sure Print and Design was excellent. Most importantly, their product is excellent: beautifully bound, sturdy books, clearly printed on quality paper. However it was, for me, the personalized service that helped me make the right decisions and accommodated special requests that ...
I strongly recommend Sure Print & Design. They did a a superb job of formatting, designing and printing a book for me. Their product is of high quality. The staff are extremely helpful and competent, and their prices are reasonable.
Thanks to Anne and the Sure Print team for doing such an amazing job with a short turn around at a super busy time. My custom board book looked amazing. It printed exactly how I envisioned - from the colour consistency to the perfectly cropped rounded edges. A lovely job that was enjoyed by all! Ve...
We were tasked by one of our top clients to create 5 hard cover books, each with a unique cover. After coming across Sure Print & Design, I knew they were the vendor that would be able to satisfy our client demands and wishes: side sewn, soft touch laminated hard cover with printed end sheets. Form ...
Awesome experience. The team has been very helpful and the quality of the prints are exceptional. I will order again.
I'm a publishing industry professional who wanted to get every single custom, nitpicky detail of my short-print-run book project just so, from the trim size to the color processing, paper weight, sewn binding, cover material, foil stamp, and wraparound glossy dust jacket with printed flaps. I search...
Many thanks to Anne for her assistance and professional service. I highly recommend the services of the Sure Print & Design Company. I am very pleased with the high quality and timely delivery of the finished product.
Great experience - I had a book that needed to be printed for a very important family occasion, and I had left it quite late. Byron at Sure Print was very helpful in walking me through the process to get the book print-ready. He was quite to reply and kept me updated on the status of the job. It was...
I was very pleased with the services that Sure Print & Design have provided. I am part of a non-profit organization and had a pretty limited budget to work with, but Sure Print & Design helped me make the most of that budget. The quality of work was excellent and communication was always prompt an...
Our group had a couple of print orders for a project recently and we are happy with the results! We had overall good feedback on our project thanks to the good quality of books and reccomended this company to others.
Thanks again!
I've been working with these folks for the past year, preparing a new, large songbook for printing. They won the "lowest price" competition when I first went out to bid. (By a lot!) But I didn't realize they would also be the winner (by a mile) in the customer service department. I've been working w...
This is an EXCELLENT printing business! I have been a few years late on this but I had some books printed for my children here. They wrote stories and I printed copies for their classmates and the quality and price were both amazing. Even the teachers called to say how impressed they were with th...
It took 8 weeks as promised. Great communication during the process. My 1000 hardcover books were printed exactly how I imagined. Thank you
A great company to work with and a great product produced. It was easy to create the book to the required specifications, they did a great review, and the printing and delivery was very fast.
Just finished a printing project with Sure Print and Design. The project was executed really well and everybody was happy. I really recommend them. Alicia is very professional and trustworthy.
I just got my printed booklets in this morning and they are wonderful.
These guys are wonderful to work with and so much more cost efficient than the big franchise companies. I would recommend Sure Print and their team to anyone I know. I will be using them again.
Outstanding customer service on a relatively quick turnaround AND excellent quality at a better price than any others in the city! We were walked through every step to ensure that our book order would be produced and delivered on time; not only that, but the final product was perfect. THANKS AGAIN w...
Protip: So many places on Google reviews have false 5 star reviews. Sort by low reviews. This place is nice if everything goes fine but if your job gets botched expect zero consideration, service, and fair recompensation. They did not give one damn and dragged the whole process of fixing it for mont...
The product is beautiful, and all the staff were happy to help at every point in the process.
Rebecca Eras first book, A Treasured Past: A.C.A. Howe s Adventures, was beautifully printed with this exceptional print and design company. The team did everything and more to ensure the book was exactly as described. All in all, they are the best of the many options our there.
worst customer experience, their communication was terrible, WOULD NOT come back here again
Wonderful experience! Very professional, helpful, prompt and service with a smile. In my book you will always be a ten star rating!
Just got two big book orders done here and they went above and beyond the quality I was hoping for! Turn around was super fast and their customer service is superb. I would recommend this to anyone who needs books printed!
The quality of the product is good but the customer service sucks, worst I've had to deal with so far with my book. It's similar to speaking with a robot, not very personable considering the amount of money I was paying them.
Anne helped me with my questions and have me great ideas
I had an excellent experience with Sure Print and Design. I appreciated greatly the personalized service and live technical support when I was navigating the process, and everyone has been thrilled with the quality of the final book.
So over the top excited about the proof I picked up today of my autobiography book. It is perfect and the proof was produced quickly. I can't wait to get my full order. Thank you so very much!
From giving me information and advice, to helping me set up my print files, Sure Print & Design made the process of ordering my first hard cover book easy. I would recommend them 100%.
WORST printing experience I have ever had. Constant miscommunication, TERRIBLE service from the front desk, and a POOR quality product.
Final prints had words going off the page, books were warped and poorly cut, glue leaking out, and the back of one of the books were cut. They had the prints wra...
My experience with Sure Print was amazing. Their online calculator gave me a clear idea of my pricing, allowing me to stay in my budget. From the time of my submission, to getting my proof back and signing on for printing, They provided great communication. During the process, they provided updat...
I ordered a small book print of 14 copies. The staff were very helpful and the printed book result was very professional. Great service. I would definitely use this company again.
Having my own books printed seemed like a daunting task but turned out to be a fairly easy process. I ordered 300 books and they are gorgeous. I decided to go with the "Soft Touch Silk Lamination" cover - a little bit more money but absolutely beautiful and give the book a very classy look.
The boo...
Great quality of the books, very satisfied, big thanks to Isaac for all his help.
They printed a treasured translated transcript of my grandfather's journey from Italy to Canada at a most reasonable price. Done so professionally I still cannot believe the quality of the end product! Thanks for creating a permanent keepsake for future generations of our family.
I'm a first time author. Thank you, everyone at Sure Print & Design - you made it so easy and the book looks great!
Excellent service and wonderful quality! The friendly and knowledgeable staff helped me prepare my book for my first-ever perfect bound print run and everything turned out amazing. Definitely my go-to printer from now on!
I recently had some books published by Sure Print & Design, and I was so impressed by the quality! The service was excellent, and they made the whole process so easy!